DoubleTree By Hilton Halifax Dartmouth

THIS IS A HOMELESS SHELTER. that said it is a very good one. Don’t know why they advertise this as a hotel anymore as it’s been a shelter since 2023. A a homeless person, I feel very lucky to be living here. It’s well kept, problems are taken care of quickly and the original kitchen staff provide us with meals from donations. People, this place saved my life.

Do not stay here at all, this is a homeless shelter for people that are druggies and the hotel will not tell you that at first, this place is trashed by these individuals and the staff here will not take your concerns seriously my advise go elsewhere, the hotel is ripping people off and will not acknowledge your complaints.

I can't believe you are charging full price for rooms while the hotel is operating as an undisclosed homeless shelter. The elevator was almost unusable due to the smell of tobacco and pot smoke. I also enjoyed the 3 AM screaming. You should be ashamed of yourselves for trying to hide this before paying customers book and arrive.

Worst experience in a hotel. They housed homeless and transitional housing which they were all over the lobby, entrance area and parking, smoking, spitting and screaming in the lobby. We felt very unsafe in this hotel

Booked online at 200 plus CAD for this room. I wish it was disclosed that it is a homeless shelter prior to booking as I would have booked elsewhere.

First off they would not honor the 76000 points I had as they 'expired' due to Hilton policy. You know who doesn't operate this way? IHG Rewards. As such I was not able to book my stay with the 50000 points required and it cost over 200 for the night.

The staff are fine, and the location would be convenient if not for the homeless people. I understand everyone has the right to stay there, but I also feel it should be disclosed prior to booking so people make informed decisions with their money. If it were just me and I was on business it would not bother me personally. But with my wife and two small children it was a bit much. The elevator was never empty and always smelled of cannabis and cigarettes. The hallways too. Upon waking up everyone in my family was congested and stuffed up. The beds are way too soft and lumpy and sleep was not great either.

I was unaware there is a difference between a Hampton and a Doubletree and as such was surprised there was no included breakfast. It is on me for assuming a 250 a night room would include breakfast, but needless to say was still disappointed.

I have had back to back bad experiences with Hilton now and I will be changing my loyalty to IHG.

Took my family to stay at the Dartmouth doubletree during March break, and what a mistake that was. When we arrived we noticed a lot of “sketchy” looking people wandering around and hanging out in the lobby, we later found out that this is because the hotel now has multiple floors allocated for homeless people. I would suggest staying far from this hotel unless you want to spend time surrounded by people with mental illness and drug addiction

Has the vibe of a men's hostel or the hotel in LA where they found the girl dead in the water tower. Not only would I never stay here again, but would never stay in a any similar accommodation. Bums smoking around the entrance all day, probably the same bums who harass you at the intersection nearby. They bill themselves as a regular hotel, but make no mistake this has a really creepy vibe and is a HOTEL FOR THE HOMELESS. Dartmouth overall has become a real toilet, as has downtown Halifax.

I stayed for 4 nights with family and it was a horrendous experience. I had NO idea that the Hilton DoubleTree doubled as a homeless shelter. Very sketchy location. Most of their clientele drunk or high. Common areas smelled of marihuana and cigarette smoke. Staff didn’t seem concerned by any of this at all. Do not stay here. Do not bring your families here. Do not come here as a corporate individual. This hotel is VERY misleading.

We had a room on the bottom floor about 8 to 10 doors down from main lobby and about the same from another outside exit. Smokers right outside the door despite provincial law stating 4 meters. Could smell the odor cigarettes to our room as well as the odor of marijuana. The hotel hallway smelled constantly of cigarette smoke and marijuana.
Complained a few times and no action seen. One of the clerks stated that they had already upgraded two separate guests from other rooms because their rooms smelled like marijuana.
Not impressed with this location at all because of this.

We rented the king suite on the 6th floor. And I do not recommend. It cost us over $500, and it was a disaster from the start. First of all, the shower door has a 2 inch gap from the floor so after you shower, the entire bathroom floods everywhere. So that’s how our evening started. Then , we were lucky to have a loud fog horn type siren go off in our room every 5 minutes, to which no staff could figure out what it was, or how to fix it. Not exactly what you expect to get when you pay this much for one night for an anniversary.

Staff are extremely welcoming and easy to deal with..your warm cookies are super yum! The view from the rooms are relaxing..Super easy checking in and the rooms are clean and super quiet and exceeds our expectations.

Hotel and room clean and well appointed. Parking lot entry is a tiny bit awkward at first (exit bridge in right lane) and there are a lot of sketchy people wandering through parking but not a serious problem.
Some siren noise on the side facing the bridge but not overly disturbing. Pool nice, didn't try resto but it looked nice.
Overall a positive experience.

Anyone can understand that vulnerable people need a place to go. But to not let clients know this is what your hotel has chosen to do is unacceptable for the price and value of this property. This is wrong. 2 young business professionals coming in to stay and work at this location and to be left so uncomfortable and feel unsafe in what we choose as our home for several days is not right. We could not use any of the facilities at the hotel, people coming and going through a back entrance at our room entrance and the list goes on. Shameful to say the least. I understand that there needs to be options for the vulnerable people in society but no notification and to be submersed into this without any knowledge is not what the expectation is about.

Extremely disappointed. I was expecting more from a reputable 4-Star hotel which to my surprise also doubles as a homeless shelter. Ambulances and Police were a common occurrence, and the bar was closed at the weekends. Breakfast was very poor and no chance of a proper coffee.

We stayed 3 nights on our family trip. Our stay wasn’t horrible. The staff were mostly friendly and helpful. The wait staff in the bar/restaurant were great! The hotel is upscale and fancy, but I felt in was overpriced for what it offered. It feels more geared to business people or couples then families. The location is right beside the harbour bridge so that could be a plus/minus depending how you view it.

If we were back in Halifax, we would checkout another place.

First and last time visiting. Horrendous experience at $300+/night. I support helping vulnerable communities but it should be reflected in the nightly rate and patrons should be aware of what they're walking into, prior to booking. Customer service was abysmal and they wouldn't not provide a refund. Make no mistake, this is not a Hilton Hotel, find another location.

4 star hotel also operating as homeless shelter.
The whole service and quality falls way below the DoubleTree or Hilton standards.
Debited the whole reservation and warranty deposit funds at checkin instead of checkout. When challenged the reception I was quite rudely told "so what?".
Very dirty carpets, drafty windows and extremely poor breakfast...
AVOID at all costs.

We were not told it was a homeless shelter. That is fine if Hilton wants to do that, but I would think patrons should be told or the rate charged would not be so high. We had to hold our breath from the cigarette smoke coming and going from the back door as they had pushed picnic tables together to sit and smoke. The back door was much closer than the front to our room. The city guests were polite, but they very chatty. Complimenting us on our coats etc.
Then the Royal Bank group was loud and drinking in the hall. They broke a liquor bottle on the hall carpet and left it. Ice and limes rolling about. Doors slamming and 40 year olds yelling down the hall to each other.
We had 2 coffee pods in our room, though we were there 3 nights. We went to the desk for more and were handed 2 pods and 2 cups. So we had to go back for more. Even the toilet paper was super cheap. It was $617.00 to stay the 3 nights and that was using 41 000 points! If we wanted a cheap, loud hotel we have other less expensive choices. We absolutely will not be back.

If you want to pay over $200 to stay at a Homeless Shelter choose this hotel. Hilton Doubletree advertise as a high end hotel but they don't tell you that 2-3 floors of the hotel are being used as a homeless shelter. The lobby and elevator smell of cannabis and there are drug deals happening outside the hotel at picnic tables. I would not feel safe staying here as a woman travelling alone and it's not appropriate for families either!

I usually never write reviews, but unfortunately felt the need to warn women or families who might be travelling not to stay here.

This might be hard to believe, but the hotel is also a homeless shelter -- the hotel recently signed a government contract that allocates 3 levels of their hotel to homeless people or people struggling with addictions in the area.

I had been here in 2019 and had not been informed of this change upon booking this trip in 2022.

Upon being dropped off at the hotel at night, I was greeted by very sketchy individuals in the lobby and one on drugs came up on the elevator with me; pressing all the buttons.

Once I made it to my room, I looked up reviews such as these to see what was going on, and that is how I found out it is also a homeless shelter.

I felt extremely unsafe and had no choice but to sleep with the light on and the door bolted.

The next morning I politely asked for my money back and they obliged. It's very misleading marketing and this hotel is putting their women and family guests at risk. It's not honest and it's not right!

Please be careful and don't book this hotel.