Holiday Inn Burlington Conference Centre by IHG

Hotels
Holiday Inn Hotels & Resorts
7.7 (307 reviews)
3063 South Service Road , Burlington , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Breakfast quality
Cons:
Rooms need maintenance
Inconsistent service quality

Categories

Cleanliness
7.05
Some rooms were noted as needing more cleaning attention.
Service
8.55
Staff received positive remarks for helpfulness and friendliness.
Location
8.05
Conveniently located near highways and amenities.
Room Quality
7.05
Rooms mentioned as worn down, with some lacking maintenance.
Amenities
7.55
Basic amenities provided, with some room for improvement.
Value for Money
7.55
Guests felt the prices were higher than the quality offered.
Food and Beverage
8.05
Breakfast had positive feedback for quality.
Overall Experience
7.75
Mixed experiences noted, with guests indicating they would stay again under certain conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:40

Property Description

Modern Rooms with Free Wi-Fi

The Holiday Inn Burlington Hotel & Conference Centre offers modern rooms equipped with free Wi-Fi, ensuring a comfortable and connected stay for all guests. Each room also includes a convenient mini fridge and air conditioning for added convenience.

On-Site Dining at Alloro Restaurant & Bar

Indulge in a culinary experience at Alloro Restaurant & Bar, where a varied menu awaits featuring salads, sandwiches, grilled items, and pasta. Guests can also unwind with a selection of beverages including beer, martinis, and imported wines, adding a touch of luxury to your stay.

Convenient Location for Exploring

Located near Burlington city centre, the hotel provides easy access to shops, restaurants, and attractions such as the Royal Botanical Gardens and the Waterfront Trail. With Niagara Falls and downtown Toronto a short drive away, the Holiday Inn Burlington is the perfect choice for your next getaway.

Book now for an unforgettable stay at the Holiday Inn Burlington Hotel & Conference Centre.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YHM

Location

Guest Reviews

7.7
Based on 307 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.75
M
Milko solo_traveller bg
10
2026-08-29 via Nuitee
T
Tim couple ca
10
2026-08-20 via Nuitee
C
Clare solo_traveller gb
10
Pros:

Super breakfast, great location

Cons:

nothing

2026-08-18 via Nuitee
E
Eric solo_traveller ca
8
2026-08-15 via Nuitee
M
Marget family_with_children ca
10
Excellent and will definitely be staying there again.
Pros:

It was very convenient for shopping and the GO Train, as well as restaurants. The staff was all very helpful and friendly. Just a wonderful atmosphere.

Cons:

Just wish that it had a hot tub.

2026-08-15 via Nuitee
S
Simon couple ca
5
In my opinion, the hotel needs to be upgraded is a little old and shows it especially in the rooms.
Pros:

The staff were very helpful when problems arise they did their best to help

Cons:

Had to change rooms when we first got there due to cleanliness of the room. The second room was better but needed upgrading as well.

2026-08-15 via Nuitee
M
Mohammad family_with_children us
2
less secure and more frightening
Pros:

Staffs were nice and neat & clean

Cons:

The area is less secure and more frightening. My car was stolen from the parking lot. They should install more outdoor cameras as prevention methods

2026-08-12 via Nuitee
S
sadat couple ca
6
2026-08-10 via Nuitee
F
Francis family_with_children ca
10
J’ai bien manger
Pros:

Entrée très spacieuse! La dame du contoire a été très patiente avec nous lors de l’accueil à cause d’un petit problème. Le déjeuner est très sympa aussi: bacon plusieur sorte de fruit, gaufre, pain dorée, il y avait même des croissant avec du chocolat sur le dessus et l’intérieur qui étais exceptionnelle!

Cons:

Au début on pouvais réussir à ouvrir la porte coulissante de la salle de bain avec 1-2 minutes d’essais….mais après avoir comprit le truc ça allais un peu plus vite.

2026-08-07 via Nuitee
C
Chew couple ca
6
Ok
Pros:

Location.

Cons:

No microwave. No complementary water in the room like other Holidays inn.. paid to get one at front desk. Hard to get the extra towels, cleaner told will give tomorrow when they clean the room. Front desk guy was nice when I check in.

2026-08-07 via Nuitee
T
todd couple ca
9
2026-07-25 via Nuitee
C
Camera solo_traveller us
10
2026-07-23 via Nuitee
M
Mohamad solo_traveller ca
8
It reasonably pleasant
Pros:

It’s very clean

Cons:

Its location

2026-07-19 via Nuitee
M
Mohamad couple ca
8
Reasonably pleasant
Pros:

It’s clean

Cons:

Its location

2026-07-19 via Nuitee
P
PAUL solo_traveller ca
8
Pros:

It was nice but does need updating.

Cons:

It was noisy when other were in the corridors, also lots of noise from coming outside of the windows, people shouting.
Also, breakfast was reasonable, but the furniture had stains on them.
I won't be visiting that location again.

2026-07-19 via Nuitee
G
Gilles couple ca
9
J'y retournerai assurément.
Pros:

Petit déjeuner complet. Beaucoup de choix.

2026-07-18 via Nuitee
M
Mansour family_with_children ca
10
2026-07-18 via Nuitee
C
Chantalle solo_traveller ca
9
2026-07-12 via Nuitee
A
Ascanio couple ca
5
Pros:

location was good

Cons:

Sent email On feedback on IHG platform then supervisor of front desk sent me an email claims they never received it. They then provided their direct email and sent email again and still no response. Customer service follow up is TERRIBLE!!!

2026-07-11 via Nuitee
B
Beryl couple ca
7
A pleasant stay, would recommend it to friends and family
Pros:

It was good, a bit expensive

Cons:

Coffee was a bit cold

2026-07-08 via Nuitee