DoubleTree by Hilton Kitchener

Hotels
•
Hilton Worldwide
8.2 (175 reviews)
30 Fairway Rd S, Kitchener, Ontario, N2A2N2 , Kitchener , CA
1-519-893-1211

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Pets allowed

Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
ATM/banking
Conference space
Golfing nearby
Downhill skiing nearby
See all facilities

Review Highlights

Pros:
clean
comfortable
friendly staff
good location
Cons:
noisy air conditioning
cleanliness issues

Categories

Cleanliness
7.41
Some concerns about cleanliness with reports of maintenance issues in bathrooms.
Service
8.88
Generally positive feedback about friendly and efficient staff.
Location
8.42
Convenient location with restaurants nearby and easy access to the highway.
Room Quality
8.37
Overall, rooms described as comfortable with some updates in decor.
Amenities
8.4
Good amenities including a bar and complimentary cookies.
Value for Money
7.86
Good value, though the breakfast buffet deemed pricey.
Food and Beverage
7.91
Positive mentions of cookies; breakfast quality was decent but costly.
Overall Experience
8.38
Guests generally had a great experience but noted some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:21

Property Description

Luxurious Amenities: Indulge in complimentary wireless internet, concierge services, and a cozy fireplace in the lobby.

Event Spaces: Host events effortlessly with a ballroom, conference center, and 10 meeting rooms within 10000 square feet of space.

Comfortable Accommodations: Relax in 75 air-conditioned rooms with pillowtop beds, iPod docking stations, and modern amenities.

With a prime location near Fairview Park, DoubleTree by Hilton Kitchener offers upscale comfort and convenience. Book your stay now for a memorable experience.

Important information:

  • Up to 2 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.2
Based on 175 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 8.38
S
SABRINA • family
8
Pros:

The pool was a little busy with guys playing football and cloudy and wondering about chemical balance. Breakfast was really good not included but good price. Need to offer milk with cookies to at least purchase the cookies were amazing but need milk. Lol. Was worried about thief in the parking lot but it was ok.

2025-10-12 • via Nuitee
D
Debbie
10
Pros:

Very clean room and the best bed!!

2025-10-11 • via Nuitee
W
Wilson
6
Pros:

There are no designated pet areas. We had difficulty in finding a very small area for our dog to do her business. We always clean up after our pet.

The sliding bathroom door would stick when it was open as well as when it was closed. We really had to pull on the door to slide it open once it was closed. We were afraid that we would break the door. The bathtub also drained very slowly. I was standing in water to midcalf While taking a shower.

2025-10-11 • via Nuitee
M
Michelle
8
Pros:

Good, reliable. What you expect from a Hilton brand. Layout of the hotel was a bit weird but Starbucks in the hotel was a fantastic plus

2025-10-07 • via Nuitee
R
Robyn • partner
8
Pros:

Nice and helpful staff
Room decent

2025-10-06 • via Nuitee
V
Vivian
10
Pros:

Great customer service and clean quality room

2025-09-29 • via Nuitee
H
Hannah
8
Pros:

clean, comfortable, good location, noisy air con, slightly worn bathroom decor.

2025-09-26 • via Nuitee
S
sonja
10
Pros:

The hotel was very nice. Staff were great. Beds were super comfortable. Loved the pillows. Great place to stay.

2025-09-25 • via Nuitee
J
Jody
10
Double Tree Kitchener
Pros:

We had a great two nights at the double tree. We enjoyed a carpet free room. The lobby was great and the dtaff was cheerful. The bar was also a bonus.
Thank you

2025-09-22 • via Nuitee
A
Amber
8
Pros:

Super clean

2025-09-22 • via Nuitee
K
Krystal
10
Pros:

Very happy with the quick stay!

2025-09-20 • via Nuitee
M
Mohammad Najim
10
Pros:

Super great
Amazing stuff specially Lady Ghayatri at the front desk was very professional and helpful
Will definitely visit again once I m in Kitchener

2025-09-14 • via Nuitee
T
Tristan • partner
10
Pros:

Absolutely stunning hotel. We were in the renovated section. The rooms were stunning and very comfortable beds. Big beautiful bathroom. And lovely lobby, sitting areas and the Starbucks is a huge bonus!!!!

2025-09-14 • via Nuitee
T
Tulsiedai • partner
10
Pros:

Friendly staff, restaurants nearby and loved the cookies.

2025-09-07 • via Nuitee
C
Christopher
10
Pros:

Beautiful place

2025-09-06 • via Nuitee
L
LI • friends
10
Pros:

We love everything about this hotel. It’s right by the highway but quiet in room. Front desk staff was very friendly and offer the welcome guest cookie and water. Room is clean while amenities are sufficient as well.

2025-09-06 • via Nuitee
D
Donnalu
10
Pros:

Front desk check-in was excellent, friendly young woman who got me in quickly and efficiently

2025-09-05 • via Nuitee
C
Chi Yan
10
Pros:

Stayed for business.

Clean firm bed and friendly services. The buffet breakfast is great with freshly made omelette bar and Starbucks coffee.

Easy access off main road with many restaurants nearby. I went to Del’s Italian for stone-oven pizza. It was great. Can go shopping at Fairview Park Mall within few mins drive.

2025-09-05 • via Nuitee
R
Rick
10
Pros:

All Good, nothing negative, great hotel

2025-09-03 • via Nuitee
R
robert
2
Pros:

There was urine in the toilet and hair in shower . The bathroom walls were all peeling which is usually a sign of mold .

There were two parties : the room beside me and the other above me.

I understand it’s the long weekend but there was ruckus all night into the early morning.

2025-09-02 • via Nuitee