Wyndham Gatineau-Ottawa & Conference Centre

Hotels
•
Independent
7.6 (413 reviews)
2 Montcalm Street, Gatineau, Quebec, J8X 4B4 , Gatineau , CA
1-819-778-3880

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Facilities

Boat tours nearby
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cleanliness in some rooms
Cons:
Dirty sheets
Insufficient amenities
Closed pool

Categories

Cleanliness
6.43
Mixed reviews about cleanliness, with mentions of dirty sheets and poor maintenance.
Service
8.4
Staff noted as friendly, but some inefficiencies noted in service.
Location
8.94
Good location near downtown and restaurants.
Room Quality
7.39
Varied feedback; some rooms clean but issues with air conditioning and lacking amenities.
Amenities
6.92
Pool was closed and some amenities were reported broken or insufficient.
Value for Money
7.88
Good value for the price, but issues with parking fees noted.
Food and Beverage
7.43
Food generally rated as good, but limited options available.
Overall Experience
7.4
Overall a mixed experience with both positives and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:05

Property Description

Experience comfort and convenience at Hotel Plaza de la Chaudiere, your perfect getaway in Gatineau.

Spacious Accommodations
Unwind in one of our 225 air-conditioned rooms, featuring plush pillowtop beds, refrigerators, and modern iPod docking stations. Enjoy your favorite shows on 32-inch flat-screen televisions while staying connected with complimentary wireless internet.

Exceptional Amenities
Stay active in our well-equipped fitness center or indulge in our hair salon. With facilities such as a 24-hour business center and convenient dry cleaning services, we cater to both leisure and business travelers alike.

Versatile Event Spaces
Host your next event in one of our 11 meeting rooms or let us help you plan your dream wedding with our dedicated wedding services and banquet halls.

Book your stay with us today and discover the perfect blend of relaxation and accessibility!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.6
Based on 413 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 7.4
A
Adnan • family
10
Pros:

Amazing

2025-10-12 • via Nuitee
A
Alexandre • partner
8
Pros:

The bar was good. Parking was save

2025-10-12 • via Nuitee
J
J-François
8
Pros:

Parking souterien pour véhicules mais ..Pas beaucoup de parking pour camion.

2025-10-11 • via Nuitee
F
fatma • friends
10
Pros:

Clean room and fast service 🤗

2025-10-11 • via Nuitee
A
Anuradha
10
Pros:

Good hotel. They provided underground parking for a additional cost of 14 dollars. The hotel is very close to Ottawa

2025-10-11 • via Nuitee
B
Brendan
10
Pros:

Quebec

2025-10-11 • via Nuitee
P
Parvez
6
Pros:

Excellent room space with a good price. But shortage of parking spaces. We had to wait for a long time in order to obtain a parking spot. Fron desk clerk were not so cordial.

2025-10-10 • via Nuitee
M
Masoud
10
Pros:

Yes

2025-10-10 • via Nuitee
R
Rosemary
6
Pros:

The room was cery clean. The bar was empty. The air conditioning didn't work & i was not informed! There was a charge for underground parking & i was not informed, nor was this shown on my email! The coffee pitcher in the lobby was empty & i was infirmed that tgere was coffee in the room! There was only one person at the check-in desk; two people would have made the process more efficient

2025-10-10 • via Nuitee
P
pamela
10
Pros:

Good

2025-10-10 • via Nuitee
V
Victor
4
Pros:

In the movie The Grand Hotel Budapest, we are shown a hotel that is well past its prime, with its glory days behind it.

My feeling of the Hotel Chateauneuf was very similar. It has "good bones", but lacks investment and good management.

There was a gum on the wall. There was mold on the bottom of the small conditioner bottle. The staff refused to move us to a room with a different view, stating the hotel was full (it was almost empty.) The amenities were either closed, under repair or just stuffy. The restaurant charged a $20 for small continental breakfast, and the bar was closed pretty early at night.

This is either a "has-been" marked for eventual demolition, or just mismanagement, or a bad economic time.

2025-10-10 • via Nuitee
J
James • partner
8
Pros:

A good value in a rebuilding downtown neighborhood. The nearby bodega is a plus. The pool was closed; disappointing!

2025-10-09 • via Nuitee
J
Jacqueline
6
Pros:

Not user friendly for single women in the evening for dinner and walking about. A bit isolated Good transport option and nice hotel. Outdated but clean

2025-10-09 • via Nuitee
H
Hazel Joy • family
10
Pros:

It was a great place to stay near downtown Ottawa.

2025-10-09 • via Nuitee
T
Temur
10
Pros:

Overall good place to stay

2025-10-09 • via Nuitee
A
Annie
8
Pros:

Huge room for the price
Large living room with 2 pull out beds and a separate room full kitchen . Room had a very nice view of the river . The buffet breakfast was worth $20 per person . Very close to ottawa 2.5 kms to parliament. Could walk in 20 mins

2025-10-09 • via Nuitee
J
Jade TL
8
Pros:

Clean, nice view. Close to downtown

2025-10-08 • via Nuitee
S
Sandy
10
Pros:

We only spent one night

2025-10-08 • via Nuitee
F
Franco
6
Pros:

Pool, Ice machine, vending machine, alarm clock out of order.
Parking pay station was a ripoff and out of order

2025-10-08 • via Nuitee
A
Antoinne steven
10
Pros:

Goid

2025-10-07 • via Nuitee