Holiday Inn Guatemala by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9 (1288 reviews)
1 Avenida 13-22, Zona 10 , Guatemala , gt

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Comfortable rooms
Cons:
Noise from other guests
Issues with food quality
Higher price point

Categories

Cleanliness
8.58
Most reviews mention the hotel is clean, although some concerns about cleanliness are noted.
Service
9.55
The majority of guests praised the friendliness and helpfulness of the staff.
Location
9.59
The location is frequently highlighted as a strong point, with close proximity to various attractions.
Room Quality
9.04
Rooms are described as comfortable and well-maintained, with some minor concerns.
Amenities
9.07
The amenities, including the pool and general offerings, received positive remarks.
Value for Money
8.53
Although some found the hotel to be on the expensive side, others felt it matched the quality.
Food and Beverage
8.08
Reviews noted that breakfast options could be improved and there are some negative comments on food quality.
Overall Experience
9.55
Overall, guests reported a very positive experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:04

Property Description

Luxurious Accommodations
Holiday Inn in the vibrant Zona 10 district of Guatemala offers elegant rooms with modern amenities, including flat-screen TVs and complimentary toiletries. Some rooms even feature iPod docks for added convenience.

Dining and Entertainment
Guests can indulge in a variety of dining options, from the on-site restaurant and bar to the nearby eateries. Additionally, the property offers vending machines for quick snacks and drinks, ensuring you're never far from refreshment.

Convenience and Comfort
With free WiFi, an outdoor pool, fitness center, and meeting facilities, Holiday Inn caters to both leisure and business travelers. Take advantage of luggage storage, tour assistance, and complimentary parking for a stress-free stay.

Book your stay at Holiday Inn Guatemala now and experience the perfect blend of comfort and convenience during your visit to Guatemala City.

Important information:

Please note:
- The property is in the process of remodeling their rooms, for this reason, the allocation of your room may vary.

- From March 18th to June 23rd, 2024, we will be remodeling the restrooms on the third floor. We do apologize for any inconvenience this may cause. We are working to make your stay better.

- From November 15th, 2023, to February 10th, 2024, we will be remodeling the restrooms from the main lobby. We do apologize for any inconvenience this may cause. We are working to make your stay better.

- An additional $20 surcharge will apply from the third person to stay in any room type.

- Breakfast prices:

Dollars
Adults: $17 + 10% de servicio
Kids: $9 + 10% de servicio


Quetzales
Adults: Q137.70 + 10% de servicio
Kids: $72.90 + 10% de servicio

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1288 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
A
ANA CELESTE • solo_traveller • gt
10
Pros:

La cama es bien comoda

Cons:

Todo bien

2026-04-18 • via Nuitee
C
cepeda • couple • co
8
2026-04-15 • via Nuitee
F
Francisco Jose • solo_traveller • es
10
Muy muy recomendable
Pros:

No sé por donde empezar, todo inmejorable. La habitación super espaciosa, las camas grandísimas, el personal de 10, muy atentos todos y cada uno con los que nos hemos cruzado, el desayuno tambien increible. Lo recomiendo 100%, toda una experiencia

Cons:

Absolutamente nada

2026-04-14 • via Nuitee
M
Molina • family_with_children • pr
10
Pros:

Nos encantó...bonito, céntrico, buen servicio.

Cons:

Todo perfecto

2026-04-09 • via Nuitee
D
Díaz Montano • family_with_children • sv
10
Pros:

La atención y limpieza

Cons:

Todo bien

2026-04-09 • via Nuitee
P
Pedja • family_with_children • rs
10
Pros:

Everything

Cons:

Nothing

2026-04-07 • via Nuitee
G
gloria ines • family_with_children • co
9
Pros:

La ubicación, la habitación limpia y con camadas cómodas, además existe la opción de solicitar las almohadas que más se ajusten al gusto del cliente. Buen Internet

Cons:

Que dejan instalarse cerca de la entrada indigente.

2026-04-07 • via Nuitee
T
Tomás • extended_group • cl
9
Muy buena ubicación. Desayuno muy variado y excelente.
Pros:

La ubicación y el desayuno, muy variado y completo.

2026-04-06 • via Nuitee
B
Bonilla Revelo • family_with_children • sv
7
Pros:

La comida esta rica y a atención

Cons:

Se salía el agua de la ducha y q la. Cama tenía ácaros daba una gran picazon

2026-04-05 • via Nuitee
J
Julio E. • couple • gt
10
Gratefully
Pros:

Everything was Ok

Cons:

The pool and the rooms

2026-04-05 • via Nuitee
S
Salvador • solo_traveller • gt
10
Excelente
Pros:

Si

2026-04-04 • via Nuitee
G
Gomez • family_with_children • sv
10
Pros:

Realmente todo y sobre todo la amabilidad del personal 🥰

Cons:

No hubo nada que no me gustará.
Todo muy bien 👍 😉 😊

2026-04-03 • via Nuitee
O
Oliver • family_with_children • bz
10
2026-04-02 • via Nuitee
J
JORGE • couple • cl
10
Cons:

Desayuno caro

2026-04-01 • via Nuitee
R
RONAL ALFONSO • family_with_children • hn
10
2026-03-31 • via Nuitee
M
Marcela • solo_traveller • cr
8
2026-03-29 • via Nuitee
M
Monica • family_with_children • cr
9
Esta duda cómoda y cerca
Pros:

Lo cercano del aeropuerto y del zoo, y que hay muchos restaurantes cerca, es una zona segura y que se puede caminar sin problema

Cons:

Que no me fijé que mi estadías no tenía desayuno, para el precio que se pagó y las personas que íbamos que éramos 9 se debió pero ni modo

2026-03-27 • via Nuitee
M
michael • couple • ca
6
Airport stay
Pros:

Clean Holiday Inn for an airport stopover.

Cons:

Staff did not respond to numerous requests to arrange for an airport transfer

2026-03-27 • via Nuitee
V
Vince • solo_traveller • ca
9
good
Pros:

Room, bathroom, gym, pool were nice

Cons:

I just wish breakfast was included, we pay already top dollar for a room we shouldn't pay another 160Q for breakfast.

2026-03-27 • via Nuitee
P
Polackrock • Family • Vancouver, British Columbia
8
Great as usual for a holiday inn
Pros:

Stayed here for a couple of nights with my family recently . What can I say? It’s a Holiday Inn, the comfiest beds of any hotel. Nice pool on the 4th floor, very attentive staff and nicely appointed rooms. The only negative would be the breakfast buffet: if you don’t get the “breakfast included” option when booking then the buffet is 500Q for 2 adults, that’s steep even by big-city standards. There’s a lot of cheaper chain restaurant options available in the blocks surrounding the hotel .

2026-03-23 • via Tripadvisor