Narita Tobu Hotel Airport

Hotels
8.3 (20000 reviews)
Tokko 320-1 , Narita , jp

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Close to the airport
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Temperature control in rooms

Categories

Cleanliness
7.55
Some guests reported issues with cleanliness, including hair found in the room.
Service
9.05
Staff were reported as very helpful and kind, with positive experiences highlighted.
Location
9.05
Super close to the airport, with free shuttle service praised by multiple guests.
Room Quality
8.05
Rooms were described as spacious and comfortable.
Amenities
8.05
Free shuttle service and proximity to amenities were highlighted.
Value for Money
8.05
Perceived as good value, but some noted sparse offerings.
Food and Beverage
8.05
Breakfast buffet received positive remarks, but could be improved.
Overall Experience
8.55
Overall positive experiences reported by guests, though with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:01

Property Description

Luxurious Amenities
Narita Tobu Hotel Airport offers a range of luxurious amenities, including a fitness centre with a swimming pool, sauna, and hot tub. Guests can relax and rejuvenate after a long day of travel.

Convenient Location
Situated just 10 minutes from Narita Airport via a complimentary shuttle, the hotel provides easy access for travelers. Additionally, it is a short distance from popular attractions such as AEON Shopping Mall and Shinsho-ji Temple.

Culinary Delights
Indulge in a variety of dining options at Narita Tobu Hotel Airport. From buffet meals to a la carte Chinese dishes at Oasis Restaurant, to sophisticated beverages at Compass Rose Tea & Bar Lounge, there is something to satisfy every palate.

Experience luxury, convenience, and exceptional dining at Narita Tobu Hotel Airport. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.3
Based on 20000 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
C
Chiung yu • solo_traveller • tw
8
Pros:

一樓除了松本清藥妝，也有全家超商了，可以不用急著在機場的便利商店買東西，很方便

2026-05-30 • via Nuitee
N
Natalia • solo_traveller • us
6
2026-05-30 • via Nuitee
R
Raquel • couple • us
5
Good for a 1-night stay only to go to the airport.
Pros:

Close to Narita Airport, very friendly staff, free shuttle to and from airport, Family Mart open 24hrs, very convenient and organized for shuttle pick up and drop off.

Cons:

The Hotel and the rooms were very outdated. Our room had some stains, things inside the room were worn out, looked very old like yellow old. These rooms need to be renovated. There’s not much to do/eat around the hotel, so the hotel buffet was expensive. Grabbed food from Family Mart instead.

2026-05-30 • via Nuitee
F
Furkan • family_with_children • tr
6
2026-05-30 • via Nuitee
P
Patrizio • couple • it
8
Piccola Spesa Massima Resa
Pros:

La struttura è vicinissima all’aeroporto di Narita ed ha anche un sevizio navetta gratuito, dentro l hotel c è un kombini, un matsumoto kyoshi e un ristorante, nella hall c’è a disposizione dei clienti una bilancia per pesare le valigie e una macchina per il sottovuoto apprezzata tantissimo, la camera grande rispetto agli standard giapponesi

Cons:

Il ristorante chiude relativamente presto e nei dintorni dell hotel non c è niente per mangiare

2026-05-30 • via Nuitee
N
Natalia • solo_traveller • us
6
Pros:

Great location and comfortable beds. There's a free shuttle to the airport and AEON mall.

Cons:

There are two wings in this hotel. We stayed in a very old outdated part of the hotel. The carpets were very old and stained.AC in one of the rooms we rented barely worked. My guess is that some previous reviews were based on the stats in the newer part of the hotel.

2026-05-30 • via Nuitee
C
Claude • couple • il
9
2026-05-30 • via Nuitee
K
Kunal • family_with_children • in
10
Pros:

Excellent choice for any one flying into or out of Narita and have a late night arrival or early morning departure. Comfortable, clean and spacious rooms with all amenities. Family mart, stores for medical and last minute purchase of gifts, available on the ground level.

2026-05-30 • via Nuitee
U
Uwe • couple • de
9
Gutes Hotel am Narita APT mit Shuttle Service
Pros:

Wir hatten ein Zimmer mit Airport Blick gebucht. Gute Größe des Zimmers (aber kein Standardzimmer) , gutes Bett, kleiner Kühlschrank, schöner Blick auf den Airport. Frühstücksangebot war vielseitig. Sehr schön war auch der im Preis inbegriffene regelmäßige Shuttleservice mit großen Reisebussen zwischen Hotel und den Terminals; immer auf die Minute pünktlich! Das Personal war freundlich und Check in/out gingen schnell. Es gab ebenfalls einen "Family Mart" (24/7) und einen Souvenirshop.

Cons:

Das Bad hätte etwas größer sein können und hatte statt Dusche nur einen Brausekopf über der Badewanne mit -geht gar nicht- einem Schlabbervorhang. Dusche oder Wanne ist Ansichtssache, ich habe eben lieber Dusche.

2026-05-30 • via Nuitee
T
Tuyet • couple • vn
9
2026-05-30 • via Nuitee
N
Nuria • family_with_children • es
8
2026-05-30 • via Nuitee
C
Coloredcat • solo_traveller • fr
8
Pratique d'accès
Pros:

La proximité avec l'aéroport et le shuttle gratuit. Parfait pour les départs tôt le matins ou les arrivées tard le soir.
Le convenient store a l'intérieur de l'hôtel.
L'espace a l'intérieur de la chambre

Cons:

Malgré le petit dej compris, notre depart trop tôt ne nous a pas permis d'en profiter et la formule sandwich a emporter était payante.

2026-05-30 • via Nuitee
J
Joana Rafaela • solo_traveller • pt
8
2026-05-30 • via Nuitee
T
Thomas • family_with_children • au
7
2026-05-30 • via Nuitee
S
Sebastiano Tamino • solo_traveller • ch
9
2026-05-30 • via Nuitee
A
Annette • couple • us
7
Pros:

Great location and shuttle for airport

2026-05-30 • via Nuitee
G
Gary • solo_traveller • au
10
2026-05-30 • via Nuitee
G
Gertrud • couple • au
8
Good for a short stay
Pros:

Near the airport

2026-05-30 • via Nuitee
A
Anik • extended_group • ca
9
2026-05-30 • via Nuitee
A
Axelle W. • solo_traveller • fr
8
2026-05-30 • via Nuitee