Hampton Inn & Suites Macon I-75 North

Hotels
•
Hampton Inn
8.4 (491 reviews)
3954 River Place Drive , Macon , US
+1 478-803-5000

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (several mentions, Monica highlighted)
Clean rooms (multiple mentions)
Convenient location near interstate with many dining options
Comfortable beds
Pool and pleasant outdoor areas for pets
Quick problem resolution (e.g., recovered keys)
Cons:
Isolated but notable room quality issues: stains, peeling wallpaper, odd odor
Breakfast lacks non-dairy milks and gluten-free bread (dietary options limited)
One serious service failure: refused online rate and poor manager response
Some rooms feel small and bathrooms/showers are dated or poorly adjustable
A few staff displayed an unfriendly attitude during some stays

Categories

Cleanliness
8
Rooms were often described as clean (multiple mentions) but there were isolated issues: stains on carpet and comforter, wallpaper peeling, and one report of an odd odor.
Service
9
Service is frequently praised — multiple comments about friendly, helpful staff and quick problem resolution (Monica singled out). There are a few negative incidents (unhelpful manager, long hold times) but overall service sentiment is strongly positive.
Location
9
Consistently noted as convenient to the interstate, in a nice area with many dining options and good walking areas for pets.
Room Quality
7.6
Mixed: comfortable beds cited, but rooms noted as small by some and several reports of issues (stains, peeling wallpaper, odd odors, and an outdated/unadjustable shower head).
Amenities
8.5
Amenities include a well-regarded pool and pet-friendly outdoor areas; common areas generally described as clean and pleasant. Breakfast facilities are present but see Food and Beverage for specifics.
Value for Money
7.8
Mostly acceptable value for a highway stop, but there are concerns: one guest had a rate not honored and was forced to find another hotel at midnight, and another guest felt a competitor (Marriott) offered better value.
Food and Beverage
7.8
Breakfast is often praised (described as 'super' or 'good'), but there are complaints about limited options for dietary needs (no soy/almond/oat milk, no gluten-free bread) and generally modest breakfast offerings.
Overall Experience
9.5
Overall sentiment trends positive — many guests would stay again or recommend the property, citing friendly staff and convenient location; a minority of serious service/room issues did negatively impact some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a refreshing dip in the indoor pool or stay active at the fitness centre during your stay at Hampton Inn & Suites Macon I-75 North.

Modern Comforts: Relax in contemporary rooms equipped with a 32-inch flat-screen cable TV with HBO, a microwave, fridge, and coffee-making facilities. Stay connected with free Wi-Fi and catch up on work at the desk.

Delicious Dining Options: Start your day with a hot breakfast and grab frozen meals and drinks anytime from the 24-hour convenience store.

Book your stay now and experience the perfect blend of luxury and convenience at Hampton Inn & Suites Macon I-75 North.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 491 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 7.6
Amenities: 8.5
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 9.5
A
ann • couple • us
10
Pros:

Friendly staff, clean and nice areas to walk a pet

Cons:

No issues

2026-10-14 • via Nuitee
C
Charles • couple • gb
7
update your policy on breakfast
Pros:

good staff

Cons:

There was no soy, almond or oat milk and no Gluten free bread. they said Hilton policy. this is poor, and will not come again to Hilton if this happens again. trivial saving pisses off customers

2026-10-10 • via Nuitee
C
catherine • extended_group • us
10
Would definitely stay again.
Pros:

Quiet, friendly staff and clean.

Cons:

Everything was fine.

2026-10-08 • via Nuitee
A
Amy • couple • us
10
2026-10-08 • via Nuitee
L
Linda • extended_group • us
8
Would recommend
Pros:

Location to interstate was good. Alot of choices to eat. Room was clean

Cons:

Our room, while clean, had an odd odor. Was somewhat unpleasant.

2026-09-18 • via Nuitee
M
Mary • couple • us
8
2026-09-15 • via Nuitee
R
Robin • couple • us
10
Pros:

The night of check in I accidentally dropped my keys down the elevator shaft. The night desk employee stated they would call call maintenance in the am. Kudos to Monica Williams front desk staff the next day who called all the right people and our keys were recovered. She was wonderful. Thanks to her we were on the road again!

Cons:

Nothing

2026-09-15 • via Nuitee
P
Paula • couple • us
10
Pros:

All things very good!

2026-09-14 • via Nuitee
P
Paula • couple • us
10
2026-09-14 • via Nuitee
N
Nick • couple • gb
9
relaxing
Pros:

as a mid way stop it was very good and comfortable.
will definitely stay again

Cons:

nothing

2026-09-11 • via Nuitee
U
Ulrike • couple • de
9
Wir können das Hampton rundum empfehlen
Pros:

Das Frühstück war super, das Personal war supernett und der Pool war toll.

2026-09-11 • via Nuitee
L
Latasha • solo_traveller • us
6
Pros:

Monica was great. We had an issue and she worked quickly to resolve things. Breakfast selection was also good.

Cons:

Stains on carpet, wallpaper was peeling, and there was a stain on one of the comforters.

2026-09-08 • via Nuitee
C
Coursey • solo_traveller • us
8
2026-08-31 • via Nuitee
T
Tosha • solo_traveller • us
1
Pros:

Nothing

Cons:

They would not honor my rate and I drove a long way to get there and had a baby and they said it was a glitch in their system but I booked online and they refused to honor it and the manager also kept putting me on hold and not returning. Very upset and had to spend hours getting another hotel. It was almost midnight with a baby before I could check in somewhere else. Very disappointed!!!

2026-08-28 • via Nuitee
D
Donna • couple • us
9
Pros:

Convenient location!
Friendly and helpful staff
Comfortable beds

Cons:

The bathroom could use some updates
The shower head was pointed toward the wall and could not be adjusted

2026-08-27 • via Nuitee
L
Lisa • couple • us
10
2026-08-25 • via Nuitee
L
Lisa • couple • us
10
2026-08-25 • via Nuitee
A
Alexa • family_with_children • us
7
Our room was clean which is top priority but staff wasn’t the best.
Pros:

It was convenient to the interstate and a lot of different restaurants. The room was large and clean.

Cons:

Let me start with I love Hampton Inn. I typically have stayed loyal to Hilton/Hampton Inn, however, this weekend’s experience might have changed my mind. The staff I encountered wasn’t very friendly. They weren’t necessarily rude but they gave a very “I don’t want to be here” attitude. Staff had conversations during breakfast that were not appropriate for the setting. The night before we stayed at a different 3 star hotel by Marriott and the experience we had there just seemed so much better. All the staff we encountered there were great! We even checked in at 1am at Marriott and they were so friendly! The suite we stayed in there seemed so much more updated and the bathrooms were definitely more updated. Breakfast also had so many more options there which we appreciated for our toddler. The stay at Marriott was cheaper than Hampton Inn as well, so in the future I will definitely do some comparing before just booking Hampton Inn.

2026-08-17 • via Nuitee
T
Tina • family_with_children • us
10
Great Stay!
Pros:

Friendly customer service and fast check-in.

Cons:

n/a

2026-08-14 • via Nuitee
L
Lester • solo_traveller • us
10
2026-08-09 • via Nuitee