Hilton Cambridge City Centre

Hotels
•
Hilton Hotels & Resorts
8.3 (3459 reviews)
20 Downing Street , Cambridge , GB
+44 1223 464491

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Kind staff
Central location
Good breakfast
Cons:
Poor room facilities
High prices
Service inconsistencies

Categories

Cleanliness
7.88
Several reviews mentioned the room was clean, though one noted it was old and another described disappointment with the bathroom.
Service
8.35
Most comments were positive about the staff's friendliness, though there were notable critiques regarding service in a negative review.
Location
9.39
Multiple reviews praised the central location and accessibility to local attractions.
Room Quality
7.34
Some rooms were described as dated and lacking adequate facilities, contributing to a lower perception of quality.
Amenities
8.37
Amenities received a variety of critiques but overall suggested they met basic expectations for a hotel.
Value for Money
7.83
Many comments reflect disappointment regarding pricing relative to room quality.
Food and Beverage
8.38
The breakfast was highlighted positively, but some found other food options expensive.
Overall Experience
8.85
Overall experience varied widely, with several positive aspects noted despite criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:09

Property Description

Contemporary Rooms and Suites
Experience modern comfort in our 198 air-conditioned rooms and suites, all equipped with full Sky satellite HD TV and complimentary WiFi.

Convenient Location
Situated just 600 metres from the city centre, our hotel is within walking distance of Cambridge's top attractions, shopping areas, and historic colleges.

Dining and Leisure Options
Indulge in seasonal British dishes at The Bull & Bass Restaurant, sip on cocktails at the Bar and Lounge, or enjoy lighter bites in a casual setting. Guests also have access to our gymnasium and conference facilities.

Book your stay at Hilton Cambridge now for a perfect blend of luxury and convenience.

Important information:

Please note: The Executive Lounge, exclusive for guests staying in Executive Rooms & Suites.

All pictures shown are examples only, actual guestroom may vary due to size, shape, layout and views.

We welcome dogs at the Cambridge City Center, although we do ask that they are well-behaved throughout your stay.
• No more than 2 pets are permitted per room.
• There is a charge of £40 per pet per stay.
• The guest accepts full responsibility for and protects Hilton, the Brand and the hotel from liability arising from the pet.

When booking a dinner and breakfast inclusive package, children's meals and drinks will be charged separately and are not included in the rate.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.3
Based on 3459 reviews
Cleanliness: 7.88
Service: 8.35
Location: 9.39
Room Quality: 7.34
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.85
Łukasz • couple • gb
9
Pros:

Location its got perfect location.

2026-10-17 • via Nuitee
R
raymond • couple • ch
9
Perfect spot for a nice hotel in the city centre
Pros:

Location was just perfect for the city. Valet parking worked very well. FRiendly and helpful staff

2026-10-14 • via Nuitee
J
Jolanda • extended_group • gb
10
2026-10-14 • via Nuitee
F
Family • couple • gb
8
I will come again
Pros:

Great location - Extremely Helpful Staff - Good Parking Facilities - Lovely Executive Lounge
I had a wonderful stay at The Hilton Cambridge City Centre. I would recommend to my Friends and Family for sure.

Cons:

Hotel carpets need a good clean . It was uncomfortable to wash my face because the tap was too far back from the sink bowl. Executive Lounge & Breakfast can be improved with more variety

2026-10-12 • via Nuitee
R
Robert • couple • gb
8
A pleasant break in a good hotel
Pros:

Breakfast could have been hotter !

2026-10-12 • via Nuitee
B
Boris Sindhu • solo_traveller • jp
9
2026-10-11 • via Nuitee
L
lee • couple • gb
10
Hotel was perfect to see all the sights and the city is amazing. Good food and pubs all within easy walking distance.
Pros:

Easy to find, right in the middle of the City.

Cons:

Nothing to dislike

2026-10-11 • via Nuitee
A
Anja • solo_traveller • de
10
2026-10-11 • via Nuitee
S
Simone • couple • ae
3
2026-10-10 • via Nuitee
A
Alessandra • family_with_children • it
10
2026-10-08 • via Nuitee
S
Saboop • solo_traveller • gb
9
Lovely stay.
Pros:

Had a lovely stay. Great room with silent air conditioning.
Lovely friendly efficient staff.
Breakfast was excellent with a fantastic choice.
Central position in Cambridge, a short walk to many museums and attractions and the market.

Cons:

Unfortunately the bath plug would not hold the water, so a bath was out.
Alas, the vegetarian sausages are quorn. Indigestable to some vegetarians.

2026-10-07 • via Nuitee
S
spencer • couple • gb
3
Overall disappointing considering we had a booked a long executive room
Pros:

The location

Cons:

Room wasn’t ready at check in time
Room furniture needs updating
Bathroom not cleaned properly

2026-10-07 • via Nuitee
M
Male_40_European • solo_traveller • it
9
2026-10-07 • via Nuitee
K
Kerrie-Anne • couple • au
2
2026-09-18 • via Nuitee
H
Hilary • couple • gb
8
Pros:

Location

Cons:

Expensive

2026-09-18 • via Nuitee
M
Mihael • family_with_children • hr
7
2026-09-17 • via Nuitee
M
Maria • couple • us
8
2026-09-17 • via Nuitee
M
Margaret • couple • us
7
Average
Pros:

The location, breakfast and staff were all terrific. The location for exploring Cambridge as well as accessing public transportation was great.

Cons:

The Hilton City Center Cambridge definitely needs updating and a refresh. The carpeting, drapes and decor is outdated. For what we paid, I expected more modern accommodations. The other issue was there isn’t a small refrigerator in the room. I had assumed there would be one like the majority of hotels have, but there was not.

2026-09-17 • via Nuitee
P
Pavel • couple • cz
10
2026-09-15 • via Nuitee
J
John • solo_traveller • gb
9
OK
Pros:

Convenient location

Cons:

No "non-slip" bath mat

2026-09-14 • via Nuitee