Best Western Plus Madison-Huntsville Hotel

Hotels
•
Best Western Plus
8.4 (331 reviews)
9035 Madison Boulevard , Madison , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Unclean rooms
Outdated facilities

Categories

Cleanliness
7.6
Several mentions of unclean rooms and outdated facilities.
Service
9.1
Most staff were friendly and helpful, although some issues were mentioned.
Location
9.1
Great location with easy access and safety noted.
Room Quality
7.6
Rooms were described as outdated and in need of remodeling.
Amenities
8.1
Amenities like breakfast and a clean pool were appreciated.
Value for Money
8.6
Satisfactory for the price, though renovations mentioned.
Food and Beverage
8.6
Breakfast options were praised, despite minor issues.
Overall Experience
8.5
Overall, guests were pleased with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:14

Property Description

Outdoor Pool and Courtyard
The Best Western Plus Madison-Huntsville Hotel boasts a spacious outdoor pool and courtyard, perfect for relaxing and unwinding after a busy day of travel or work.

Well-Equipped Rooms
Each room at the hotel is thoughtfully furnished with a flat-screen TV, microwave, fridge, coffee maker, and work desk, ensuring a comfortable stay for every guest.

Convenient Amenities
Guests can take advantage of the hot tub, fitness center, business center, and shuttle service to Huntsville International Airport. The on-site Port of Madison Café offers delicious meals and room service, featuring the renowned steer butt steak.

Experience comfort and convenience at the Best Western Plus Madison-Huntsville Hotel. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HSV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 331 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.5
2
27suziea • Family • Estero, Florida
2
Horrible Experience!
Pros:

This hotel was listed Best Western Plus. It was absolutely disgusting. The rooms were dirty, holes in the curtains, lamp without lamp shade. The pool was so old all the tiles were off. The hot tub was growing green algae. The bathroom in the lobby was beyond gross. We were staying for the whole week. We quickly packed up and left to find a new hotel.

2026-06-22 • via Tripadvisor
T
Tamera • couple • us
5
Pros:

The bed was very comfortable and the hotel staff was extremely nice and accommodating.

Cons:

Pool was gross, hot tub wasn't working, room itself was decent but the rest of the hotel needs some serious updating, cleaning and maintenance.

2026-06-22 • via Nuitee
L
Lee • extended_group • us
7
Good place to stay
Pros:

The beds were very comfortable and the breakfast was good.

Cons:

The pool was not clean and the hot tub was inoperable.

2026-06-21 • via Nuitee
W
W3668JOchristinac • Family
4
Room was disgusting!
Pros:

I rarely leave a review for a hotel unless it is excellent or terrible. Unfortunately, I don’t have anything good to say about this hotel. The reviews and pictures are so misleading. The room had an overwhelming smell of (cat?) urine and mold. It was visibly dirty. There was pet hair everywhere (which my mom is very allergic to animals) and spider webs. Within the first 10 minutes of being in the room, we saw TWO spiders. The room next door had a dog that was barking loudly nonstop, which I realize isn’t the hotels fault, but was definitely the icing on the cake. Our eyes were burning and watering from the smell, so we decided to find a different hotel to stay in for the night. The front desk staff was apologetic and offered us a different room, which we appreciate, but we still didn’t want to stay here. We couldn’t get a refund which was fine, we just wanted to get out of there!

2026-06-19 • via Tripadvisor
M
Mr BiggStacc • solo_traveller • us
10
Pros:

The staff overall was excellent. From checking in to the overnight was just accommodating to our entire group. We too full advantage of sitting out in the lobby enjoying family and we wasnt the quietest but was respectfull. The staff actually welcomed the entertainment. I stay in alot of places and when i vist this area, i most likely will return.

2026-06-18 • via Nuitee
S
Steven • solo_traveller • us
10
2026-06-03 • via Nuitee
P
Peter • solo_traveller • us
10
2026-06-01 • via Nuitee
C
Connie • couple • us
4
It was convenient but not clean
Pros:

The toilet leaked and the faucet did not turn on properly

Cons:

Floors were dirty and broken
Door would not close properly you had to push it hard

2026-05-31 • via Nuitee
J
josh • couple • us
7
2026-05-31 • via Nuitee
H
hueyharris1115 • Family • Tuscaloosa, Alabama
10
Thanks Lisa
Pros:

Lisa made sure my family was taking care of. I will always visit this hotel when in town- she made my family and I feel at home.

Give the girl praise- we need employees like this..

Huey

2026-05-25 • via Tripadvisor
K
Kendrick • solo_traveller • us
3
Pros:

Complimentary Breakfast and the Banana Leaves
restaurant

Cons:

Half of the plugs didn’t work, Didn’t need house keeping while was there but I needed clean towels and face cloths. Went to the front desk and they said they didn’t have any..People outside smoking weed in the smoking area..The bathroom is very small, you can barely close the door while using the toilet..Probably won’t be staying there again..

2026-05-25 • via Nuitee
P
Pam • solo_traveller • us
10
Pros:

cleanliness and convenience

2026-05-25 • via Nuitee
K
Keyla • couple • pr
10
Excelente
Pros:

Comodidad vs precio

Cons:

Todo estaba bien

2026-05-25 • via Nuitee
L
LINDA • solo_traveller • us
6
Pros:

Didn't like tub jacuzzi Didn't work

Cons:

Jacuzzi tub not working. Yv was s pain

2026-05-25 • via Nuitee
C
Christopher • solo_traveller • us
8
Great quick stay!
Pros:

Great location, rooms were good, bed was decent. Breakfast was nice.

Cons:

Mattress springs were a little creaky. Shampoo was the smallest bottle. Smoking allowed in front was wafting into breakfast area. breakfast bread should be by the toaster.

2026-05-24 • via Nuitee
R
Rosalie • couple • us
10
Room was clean and we received daily change of towels and room cleaning. Will definitely stay here again on next trip to
Pros:

Was very clean and staff very friendly and helpful

Cons:

N/A

2026-05-19 • via Nuitee
J
John • couple • us
8
2026-05-13 • via Nuitee
9
927trinm • Business
2
roaches
Pros:

great til it wasn’t, seemed clean and people were friendly until i found a ROACH. the little gross ones and not just one. asked front desk for a refund for the night they told me the ‘best’ they could do is move me to another room. not very happy with that. gross.

2026-05-12 • via Tripadvisor
G
george • couple • us
10
2026-05-12 • via Nuitee
L
Lavendar • couple • us
10
2026-05-11 • via Nuitee