Extended Stay America Suites - Phoenix - Midtown

Hotels
•
Extended Stay America Suites
5.4 (854 reviews)
217 West Osborn Road , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Some friendly staff
Cons:
Cleanliness issues
Poor room quality
Rude staff management

Categories

Cleanliness
2.68
Multiple reviews highlighted a strong issue with cleanliness, including strong odors and dirty facilities.
Service
7.15
Some reviews mentioned friendly staff, although issues were reported about service management.
Location
9.19
Several reviews noted the hotel had a good location, close to amenities.
Room Quality
3.64
Many guests reported significant issues with room quality, including odors and a lack of basic amenities.
Amenities
4.17
Limitations in room amenities and maintenance issues were frequently mentioned.
Value for Money
4.63
Guests felt the hotel did not provide good value given the cleanliness and quality issues.
Food and Beverage
5.68
Some guests noted that the provided food options were minimal, with only coffee available.
Overall Experience
6.05
Overall experiences varied significantly, leading to an average rating reflecting mixed sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:36

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Prepare your favorite meals or snacks just like at home during your extended stay.

Complimentary Grab-and-Go Breakfast

Start your day right with our free grab-and-go breakfast, including a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Fuel up for a day of exploring Phoenix or attending business meetings.

Convenient Amenities and Nearby Attractions

Benefit from amenities such as free WiFi, 24-hour front desk service, and complimentary onsite parking. Explore nearby attractions like the Phoenix Art Museum, The Heard Museum, and The Phoenix Theatre easily from our prime location.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Phoenix - Midtown.

Important information:

Please note that Housekeeping service is offered every 14 days.
For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.4
Based on 854 reviews
Cleanliness: 2.68
Service: 7.15
Location: 9.19
Room Quality: 3.64
Amenities: 4.17
Value for Money: 4.63
Food and Beverage: 5.68
Overall Experience: 6.05
M
Mark • couple • us
2
Never go back
Pros:

Nothing

Cons:

Very dirty and very loud, messy

2026-02-14 • via Nuitee
K
Kat • family_with_children • us
3
2026-02-13 • via Nuitee
C
Chavez • family_with_children • us
9
2026-02-13 • via Nuitee
A
Albert • couple • us
7
Cons:

A notice that their parking areas were to be torn up. Couldn't get to the front lobby

2026-02-13 • via Nuitee
D
Dority • family_with_children • us
10
2026-02-10 • via Nuitee
M
Mario • couple • us
5
2026-02-10 • via Nuitee
C
Christina • solo_traveller • us
9
Staff was the best part.
Pros:

Staff is amazing and helpful

2026-01-31 • via Nuitee
N
Nicole • couple • us
10
2026-01-29 • via Nuitee
W
Williams • family_with_children • us
7
Pros:

Good

Cons:

Area

2026-01-29 • via Nuitee
A
Angelica • family_with_children • us
7
2026-01-26 • via Nuitee
W
Williams • family_with_children • us
6
Pros:

What I expected.

Cons:

Location

2026-01-26 • via Nuitee
N
Nicole • couple • us
10
2026-01-23 • via Nuitee
L
Luis • couple • us
1
I never stay again in the hotel
Pros:

It was dirty and smell

Cons:

The smell and dirty

2026-01-19 • via Nuitee
B
benjamin • family_with_children • us
2
2026-01-19 • via Nuitee
D
Demetria • solo_traveller • us
8
Mi stay was good
Pros:

The stay was enjoyable

Cons:

I,have no complaints Good

2026-01-19 • via Nuitee
W
Wyatt • family_with_children • us
5
The hotel smells
Cons:

Bad

2026-01-19 • via Nuitee
L
Lisa • couple • us
1
2026-01-19 • via Nuitee
G
Giselle • family_with_children • us
8
2026-01-15 • via Nuitee
A
Ari • couple • us
4
Pros:

Location was near Sky Harbor Airport.

Cons:

No Ice available on hotel floors or Utensils for a extended stay as marketed. When compared to the competition.

2026-01-14 • via Nuitee
C
Chelsye • family_with_children • us
6
2026-01-05 • via Nuitee