Extended Stay America Select Suites - Phoenix - Airport - E Oak St

Hotels
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Extended Stay America Suites
5.7 (783 reviews)
4357 East Oak St , Phoenix , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Uncomfortable beds
Poor service
Bad maintenance

Categories

Cleanliness
3.6
Numerous complaints about dirty rooms, unwashed bedsheets, and poor maintenance.
Service
8.06
Mixed reviews; some staff were helpful while others were rude.
Location
9.1
Good location close to stores and restaurants, but unsafe environment mentioned.
Room Quality
3.56
Multiple complaints about room size, comfort, and overall conditions.
Amenities
5.59
Limited cooking utensils and unpleasant smells reported throughout the property.
Value for Money
4.55
High dissatisfaction related to pricing versus quality of rooms.
Food and Beverage
6.6
No specific comments, assigned standard quality.
Overall Experience
4.57
General dissatisfaction across several reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:44

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge for a comfortable stay.

Complimentary Grab-and-Go Breakfast

Start your day right with a complimentary grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee, and tea served every morning.

Convenient Amenities and Attractions

Benefit from free WiFi, 24-hour front desk service, free onsite parking, and proximity to attractions like the Phoenix Zoo and Desert Botanical Gardens.

Experience comfort and convenience at Extended Stay America - Phoenix - Airport - E. Oak St. Book now for an unforgettable stay!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more. Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.7
Based on 783 reviews
Cleanliness: 3.6
Service: 8.06
Location: 9.1
Room Quality: 3.56
Amenities: 5.59
Value for Money: 4.55
Food and Beverage: 6.6
Overall Experience: 4.57
N
Nicholas • couple • us
7
Pros:

Staff are friendly

2026-04-11 • via Nuitee
A
Antonio • family_with_children • us
3
2026-04-10 • via Nuitee
A
Andrew • couple • us
1
2026-04-09 • via Nuitee
N
Nurmagambetova • couple • us
1
-
Pros:

-

Cons:

-

2026-04-06 • via Nuitee
R
Richard • couple • us
3
2026-04-05 • via Nuitee
A
Amy • couple • us
3
Yuck.
Pros:

It has potential

Cons:

Everything needs a hard wash inside and out, new paint same. Look at the ceiling of 116. It could be a nice hotel.

2026-03-29 • via Nuitee
A
ashley • solo_traveller • us
4
2026-03-28 • via Nuitee
T
Temple • family_with_children • us
2
Disgusting and dangerous
Pros:

The staff was really friendly

Cons:

The room was disgusting. The room smelled like an ash tray. The carpet was stained with god knows what, the couch was also disgustingly stained. The curtain was hanging on by 1 bolt. There were missing carpet pieces, the appliances were gross and broken. The sheet and blankets had nasty stains on them. I had to go buy new sheets, blankets and pillows because of how gross it was. It is also really ghetto. Hard to explain but I would stay away from this place at all costs. I fully expected my car to be broken into. Although, it was hit by a ladies door....twice while I was standing there. No apology, just a self entitled look and walked away.

2026-03-26 • via Nuitee
B
Boldt • family_with_children • us
9
2026-03-23 • via Nuitee
L
Luis • family_with_children • us
4
Different
Pros:

I liked how they had a fridge

Cons:

There was stains on the roof that were red hole in couch and js uncomfortable

2026-03-22 • via Nuitee
T
Titus • couple • us
3
2026-03-22 • via Nuitee
C
Calderon • extended_group • us
8
Pros:

The location, the amenities, the price

Cons:

Need clean the floor, and some people smoke a lot closer

2026-03-18 • via Nuitee
P
Patrick • couple • us
1
2026-03-15 • via Nuitee
T
Terrence • solo_traveller • us
10
Pros:

Everything

Cons:

Na

2026-03-11 • via Nuitee
A
Angel • solo_traveller • us
1
I want my money back!
Pros:

Arrived at the facility, & the front desk lady received me with a terrible attitude… tired to check in & she said that she see’s saw my name, but did NOT HAVE A ROOM FOR ME but then still charged me !!

Cons:

Everything

2026-03-09 • via Nuitee
M
Michelle • couple • us
3
2026-03-08 • via Nuitee
B
Boldt • solo_traveller • us
10
2026-02-27 • via Nuitee
N
Nadiv • solo_traveller • us
6
Nice spot close to airport
Pros:

Great location (for the airport), friendly staff, quiet, simple, clean & comfortable bed. Big unit AC/heater. Good water pressure in the sink with hot and cold water.

Cons:

There were some stains on the counter top near the sink. Some of the light switches did not work in the room. It was a little expensive for being effectively a nice-motel but maybe that's just the night/week that I was here.

2026-02-25 • via Nuitee
M
McCartney • family_with_children • us
7
2026-02-13 • via Nuitee
E
Evelyn • family_with_children • us
10
Pros:

The area, close to Target and other stores.

Cons:

Noises

2026-02-11 • via Nuitee