Homewood Suites by Hilton Santa Maria

Hotels
•
Homewood Suites by Hilton
7 (699 reviews)
2100 North Broadway , Santa Maria , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Cons:
Overbooking issues
Room dissatisfaction

Categories

Cleanliness
6.83
Several reviews indicate a clean environment.
Service
7.8
Overall positive staff interactions, but some negative experiences reported.
Location
6.84
No explicit mentions; standard quality for this hotel tier.
Room Quality
7.29
Rooms described as beautiful and fabulous despite some issues.
Amenities
6.82
Basic amenities provided; some complaints about specific items.
Value for Money
6.28
Concerns about overbooking and compensation for conditions.
Food and Beverage
7.33
Breakfast was rated positively.
Overall Experience
6.8
Mixed experiences with an average rating overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:16

Property Description

Luxurious Accommodations

Experience comfort and convenience at the Holiday Inn & Suites Santa Maria. Each room and suite features a kitchenette, work desk, and a cozy seating area, perfect for relaxation after a day of exploring.

Convenient Amenities

Take advantage of the outdoor pool, 24-hour business center, and well-equipped gym during your stay. Stay connected with free Wi-Fi in public areas and indulge in delicious meals made with local produce at the on-site Portabella Bar & Grill.

Explore the Surroundings

Located just a short drive from the Guadalupe-Nipomo Dunes Center and near the Foxen Canyon Wine Trail, our hotel is the ideal choice for travelers looking to discover the beauty of Santa Maria. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7
Based on 699 reviews
Cleanliness: 6.83
Service: 7.8
Location: 6.84
Room Quality: 7.29
Amenities: 6.82
Value for Money: 6.28
Food and Beverage: 7.33
Overall Experience: 6.8
A
Alaniz • family_with_children • us
10
2026-07-04 • via Nuitee
D
Deborah • family_with_children • us
10
had a great time
Pros:

All was great

2026-06-29 • via Nuitee
E
Espinoza • solo_traveller • us
10
2026-06-27 • via Nuitee
S
Salman • solo_traveller • sa
3
Pros:

Egg in breakfast

Cons:

Very bad smell in the room.
Ground floor has a glass door open with no procation for outsider not safe
Very noisy A/C.
Not clean bed I get itching

2026-06-22 • via Nuitee
K
Khanh • solo_traveller • us
10
Everything is perfect. Nice staff. Mattress is good for sleep. Clean and spacious room.
Pros:

Great place to stay

2026-06-22 • via Nuitee
V
Veronica • couple • us
10
2026-06-22 • via Nuitee
W
Waleed • couple • sa
4
2026-06-19 • via Nuitee
C
Cruz • couple • us
10
Love the room and the cleanliness of the entire hotel.
Pros:

Will be returning again

2026-06-16 • via Nuitee
P
Paul • couple • us
10
Enjoyed our stay
Pros:

the location

Cons:

Very well kept

2026-06-01 • via Nuitee
G
Garcia • couple • us
1
2026-05-29 • via Nuitee
P
Priority • couple • us
10
Our stay was great.
Pros:

all was great!

2026-05-28 • via Nuitee
G
Garcia • couple • us
1
2026-05-25 • via Nuitee
D
Duane • solo_traveller • us
9
2026-05-04 • via Nuitee
R
Remington • couple • us
10
2026-05-01 • via Nuitee
R
Remington • couple • us
10
2026-05-01 • via Nuitee
R
Remington • couple • us
10
2026-05-01 • via Nuitee
L
Lizeth • couple • us
9
2026-04-27 • via Nuitee
J
James • family_with_children • au
8
2026-04-22 • via Nuitee
P
philsP8444SD • Family
4
Disappointed: Maintenance & comfort not to standard
Pros:

First, the good. Front desk, service staff, and manager were friendly and helpful. Nice to have a restaurant and bar on site, which was good. Stayed for three nights with my spouse and two teenagers on a ground level floor. Hotel was busy, but the site is readily accessible off the freeway. We had a room with a washer and dryer, which was awesome.

Now, the not-so good. When we arrived, the front desk person advised us the hotel had been renovated seven months earlier and everything was “almost brand new”. Here’s some of the issues we experienced though, despite the newness:

1. The extra door security device, the one that flips out in addition to the deadbolt, was installed in the wrong location with a single screw. So it was not secure and literally twirled around in a circle. And even when it was in place, you could open the door because only an eighth of an inch or so even made contact with the door and it flexed as soon as pressure was put on it.
2. The toilet seat was very loose and wobbling around, which was annoying.
3. Half of the towel bar in the bathroom didn’t even have an attachment to the wall. I think it was stuck on there with some sortof adhesive and came off at the first touch.
4. The flooring is terrible, stained, and dirty. Seems super cheap and obviously hard to clean.
5. There was a dirty rag directly outside our first floor back door, which stayed there all three days.
6. The door to the toilet room was like one that is put in an RV, with a multi inch gap between the top of the door and the frame. There is also no fan in the bathroom that you can turn on, and the combination of those two things makes the space much less private.
7. The shower head is very low pressure and terrible. Takes extra time as a result to get a decent shower.
8. Our freezer was dirty, along with some of the dishes in our room.
9. Somebody in their infinite wisdom, put a motion sensor by the bathroom sink which turns on several bright overhead lights at o’ dark thirty you get up to use the bathroom. Not ideal if you’re trying to go back to sleep after that.
10. The chairs for the table in the lobby area are too tall for the table itself. Pretty much only a child’s legs could fit between the top of the seat and the bottom edge of the table with the chair and its normal position.
11. There was a terrible rattle in the AC unit in the living room, where the teenagers slept.
12. Even though I booked this for four people, there wasn’t bedding for the teenagers when we arrived late at night.
13. For some reason, you cannot proactively even turn on the fan on in either of the air-conditioning units. It turns on and off when it wants to as dictated by the thermostat I assume, but if you’re looking for constant white noise of just a fan, you can’t have it at this hotel. See my earlier comment about the lack of a bathroom fan as well.
14. Lastly, I booked this room directly with Hilton through the app, the Honors member Park and stay package, and was given a “total price for the stay” at booking which did not match what I was charged in the end. To begin with, I was double charged for parking (which the manager removed when I brought it to his attention), and then additional taxes and fees were added on, which should have been listed on the app itself. The manager said he would follow up on this issue, but it shouldn’t happen in the first place in my opinion as these taxes and fees are well-known to each hotel site and the app should be aware of that.

In summary, this hotel site needs work and some more thought put into its design and execution. I have another multi day stay booked at this hotel in a few months but honestly, I’m probably going to cancel it because of this experience.

2026-04-12 • via Tripadvisor
P
Paulina • couple • us
10
2026-04-08 • via Nuitee