Extended Stay America Suites Denver Aurora North

Kitchen was not cleaned please have clean

Continental breakfast was coffee and packaged muffins only. Extremely limited .

Was asked odd questions made me fee i wasn't safe

Aw

They gave away our reservation even though we called before check in to let them know how far away we were and that we were on our way and then they wanted to charge us for a 2nd room for the 1st night of our stay and then they could get us into the correct room the next day.

The kitchen was dirty. There were no dishes available at all for my use. The outside of the fridge was very dirty as well as the bathroom. I had to go buy cleaner and disinfect the entire room. I was not comfortable enough to sleep on the bed. I slept in the leather chair.

Is good

Awesomely large room, totally adequate for a longer stay.
Clean, comfortable beds.
Breakfast is sparse, quickly out of packaged pastries, no fruit.

This hotel was misrepresented. It was an awful experience. The refrigerator was broken. They did not change our linen the 4 days we were there. When we asked about clean linens we were abused that we could bring the linens to the front desk and we would be given clean linens to make our bed ourselves. The couch in the room was tore up by previous animals. The door had a gap ask the way around it. Awful experience. Would like to soak to management.

I left a competitor to come here, and I am so glad I did. Honestly, I wish I had come here sooner! It’s cleaner, safer and far more secure. I love how friendly the staff is. They make you feel welcome and always make sure your needs are met.

The grab and go breakfast is a convenient, money-saving option and the establishment is cleaner, safer and more secure than other places I’ve been to in the last month. If you’re looking for an extended stay that cares for their guests, this is the right place!

There was no air conditioner in the wall! Noisy, dirty, and ripped sheets. We did not enjoy our stay here.

Bad parking, why is the parking gated? I had to park on the street before check in. Just felt sketchy as well. Sometimes my key card would not work

clean

Room was dirty, then tv in room was broken, then key card never worked always had to go to front desk and no one would be up there. Then when checking out they said i had to buy $30 because i used the wifi

they are really nice and very clean i recommend

Antwan was amazingly good at his job. He has the right attitude and such a warm welcome. If Antwan could run that property, it would be A+ rating. All other Front desk was trash they definitely need a refresher in customer, or find another job. All other staff was not accommodating with anything. Also the linen needs to cleaned with bleach before given to guest. Dingy towels with hair, was given very disgusting.I would only come back to this property if Antwan was there 7 days a week, which unfortunately I know that is not possible!

There is one Staff worker Antwan, best customer service and super helpful, all other members need to be trained with how to deal with customers or be fired. Antwan is a Rock Star

I enjoyed it i will stay again

We had a very dirty floor. Antone is the BEST! Always helped us when he was on shift, but some other front desk worker asked one of the other adults added onto my room the room number for toilet paper and then proceeded to say there was none after he gave her the room number… Didn’t get the sofa bed nor dvd player that was included and no other worker has put out the to go breakfast that was ALSO INCLUDED FOR MY FULL STAY, not just the two days Antone works.. He needs a raise and you guys need to retrain some staff.. other than that it was a comfy stay for the price online.