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Facilities
Property facilities
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Elevator
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Fitness facilities
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ATM/banking
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Conference space
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Cross-country skiing nearby
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Fireplace in lobby
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Hiking/biking trails nearby
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Kayaking nearby
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Breakfast available (surcharge)
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Television in common areas
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Express check-out
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Mountain biking nearby
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Snowshoeing nearby
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Internet access in public areas - high speed
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Meeting rooms
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Smoke-free property
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Wedding services
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Free wired internet
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Wheelchair accessible parking
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Braille or raised signage
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Snack bar/deli
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Free self parking
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Computer station
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Sledding nearby
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Snow tubing nearby
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RV, bus, truck parking (surcharge)
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24-hour fitness facilities
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Electric car charging station
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Shared microwave
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Firepit
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Banquet hall
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Motor boating nearby
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Fishing nearby
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Ice skating nearby
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Personal motor watercraft nearby
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Marina nearby
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Well-lit path to entrance
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Stair-free path to entrance
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Pool hoist on site
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Meeting rooms
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Fitness facilities
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Express check-out
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Firepit
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Fireplace in lobby
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Electric car charging station
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Free WiFi
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Swimming pool
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Concierge service
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Wheelchair accessible
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Picnic area
Review Highlights
Categories
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Property Description
Welcome to the Trademark Collection by Wyndham Liverpool/Syracuse, where comfort meets convenience for an unforgettable stay.
Recreational Amenities: Dive into relaxation in our inviting indoor pool or stay fit in our 24-hour fitness center. With complimentary Wi-Fi throughout the property, you can stay connected while enjoying our leisure options.
Dining Experience: Savor delicious American cuisine at The Salt House, offering picturesque pool views. Enjoy in-room dining for added comfort or unwind with a drink at our bar/lounge after a day of adventure.
Event and Meeting Facilities: Perfect for business or social events, our hotel boasts over 30,000 square feet of versatile meeting space. With modern amenities, we ensure your gathering is a success, accompanied by convenient self-parking for all your guests.
Book your stay today and immerse yourself in the perfect blend of relaxation and hospitality!
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Noise policy
Noise-free rooms not guaranteed
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Check-in & Check-out
Contactless check-out is available
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Transportation
Car recommended
Property policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
-
Noise policy
Noise-free rooms not guaranteed
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Check-in & Check-out
Contactless check-out is available
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Transportation
Car recommended
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General
Cashless transactions are available
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Guest type
Essential workers only - NO
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
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Covid
Property does not offer onsite COVID-19 testing
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Health & Safety
Property does not require health documentation at check-in
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Pets
Service animals are allowed
Location
Guest Reviews
This place is in need of serious management changes and housekeeping staffing
Nothing fancy, but the staff was nice and the atmosphere was calm
The parking was safe and secure
This place had a lot of potential, however the thirst room had some stuff sprayed on the headboard of the bed and the ac didn’t work. I was able to switch to another room that was cleaner but that ac did not work either. The staff was unresponsive.
Good overall
Nice
I love the location n staff is always helpful
Our stay was ok except it was supposed to include breakfast, however there was no breakfast when we went down to eat. They are understaffed and were out of everything. We ended up going out to get breakfast.
There was one person working at the front with an almost full hotel on a Saturday night. There were people in from t of us at check in having problems with their booking. When it came to my turn, we got our room key no problem. Went to our room, only to walk into other people in the room, in bed. Went back down to front desk. Waited an hour as she was seeing with another issue with another guest before we got another room with 1 bed for 3 of us.
Breakfast lacking.
It was ok
Wi-fi was listed but it did not work in the room number 640. Registration clerk told me that nothing can be done about it, that this room is far and the wi-fi signal is poor., He refused to switch the room.
The beds are small and there was hair on the bathroom floor.
Overall, the stay was outstanding. The minuses would be: no refrig or microwave in room, it was difficult to see signage for the hotel from the road.
It’s a nostalgic property, a little out dated but still an excellent value. The employees were very nice.
No hot water. Awful
Very disappointed in this visit. Our first room had a malfunctioning TV and the a/c was a free standing unit that's hose was duct taped to the window to ventilate. The second room we were given had a thermostat that didn't work properly. It was set at 65 degrees and the temperature in the room was 76 degrees and climbing. The third room, at least, had a functioning TV but another a/c unit that was vented out the window.
The desk clerk didn't seem to be very infomed. I did the online check-in but had to do it again when we got there. She said she didn't see it - although it didn't appear that she actually looked. My husband asked about the "free bottled water " and she said she didn't know anything about that.
The breakfast was mostly very cold including the eggs. However, the bacon was warm. It was extremely underwhelming.
This is the first time I've written a negative review for a hotel. And we've stayed in many over the years and never as disappointing as this.
Parking was fine and I did not go to the gym.
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JKB;B/
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