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Facilities
Property facilities
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Meeting rooms
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Fitness facilities
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Express check-out
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Firepit
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Fireplace in lobby
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Electric car charging station
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Express check-in/check-out
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Wheelchair accessible
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Picnic area
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Elevator
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Fitness facilities
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ATM/banking
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Conference space
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Cross-country skiing nearby
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Fireplace in lobby
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Hiking/biking trails nearby
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Kayaking nearby
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Television in common areas
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Multilingual staff
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Express check-out
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Mountain biking nearby
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Snowshoeing nearby
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Internet access in public areas - high speed
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Meeting rooms
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Smoke-free property
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Wedding services
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Free wired internet
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Wheelchair accessible parking
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Braille or raised signage
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Free self parking
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Computer station
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Sledding nearby
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Snow tubing nearby
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RV, bus, truck parking (surcharge)
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24-hour fitness facilities
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Electric car charging station
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Shared microwave
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Firepit
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Banquet hall
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Motor boating nearby
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Fishing nearby
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Ice skating nearby
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Personal motor watercraft nearby
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Marina nearby
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible pool
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Wheelchair-accessible fitness center
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Wheelchair-accessible on-site restaurant
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Well-lit path to entrance
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Stair-free path to entrance
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Pool hoist on site
Review Highlights
Categories
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Property Description
Discover your perfect getaway at Randolph House Hotel, Trademark Collection by Wyndham, where comfort meets convenience in the heart of Liverpool.
Recreation & Relaxation
Unwind in our 24-hour fitness center or enjoy breathtaking views from our terrace and garden. Stay active or simply relax in serene surroundings—a perfect retreat after a busy day.
Accommodations & Connectivity
Choose from 198 air-conditioned guestrooms designed with your comfort in mind. Stay connected with complimentary wired and wireless internet access, while enjoying your favorite cable programming in a cozy atmosphere.
Event & Meeting Spaces
Planning an event? Our expansive 30,000 square feet of flexible meeting rooms and conference space accommodate everything from business meetings to elegant weddings, ensuring a seamless experience for you and your guests.
Your unforgettable experience awaits—secure your booking at Randolph House Hotel today!
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property Policies
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Pets
Service animals are exempt from fees/restrictions
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Noise policy
Noise-free rooms not guaranteed
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Check-in & Check-out
Contactless check-out is available
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Transportation
Car recommended
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General
Cashless transactions are available
Property policies
-
Pets
Service animals are exempt from fees/restrictions
-
Noise policy
Noise-free rooms not guaranteed
-
Check-in & Check-out
Contactless check-out is available
-
Transportation
Car recommended
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General
Cashless transactions are available
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Guest type
Essential workers only - NO
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
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Pets
Pets allowed
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Covid
Property does not offer onsite COVID-19 testing
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Guest type
LGBTQ friendly
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General
Professional property host/manager
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Health & Safety
Property does not require health documentation at check-in
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Pets
Service animals are allowed
Location
Guest Reviews
This place is in need of serious management changes and housekeeping staffing
Nothing fancy, but the staff was nice and the atmosphere was calm
The parking was safe and secure
This place had a lot of potential, however the thirst room had some stuff sprayed on the headboard of the bed and the ac didn’t work. I was able to switch to another room that was cleaner but that ac did not work either. The staff was unresponsive.
Good overall
Nice
I love the location n staff is always helpful
Our stay was ok except it was supposed to include breakfast, however there was no breakfast when we went down to eat. They are understaffed and were out of everything. We ended up going out to get breakfast.
There was one person working at the front with an almost full hotel on a Saturday night. There were people in from t of us at check in having problems with their booking. When it came to my turn, we got our room key no problem. Went to our room, only to walk into other people in the room, in bed. Went back down to front desk. Waited an hour as she was seeing with another issue with another guest before we got another room with 1 bed for 3 of us.
Breakfast lacking.
It was ok
Wi-fi was listed but it did not work in the room number 640. Registration clerk told me that nothing can be done about it, that this room is far and the wi-fi signal is poor., He refused to switch the room.
The beds are small and there was hair on the bathroom floor.
Overall, the stay was outstanding. The minuses would be: no refrig or microwave in room, it was difficult to see signage for the hotel from the road.
It’s a nostalgic property, a little out dated but still an excellent value. The employees were very nice.
No hot water. Awful
Very disappointed in this visit. Our first room had a malfunctioning TV and the a/c was a free standing unit that's hose was duct taped to the window to ventilate. The second room we were given had a thermostat that didn't work properly. It was set at 65 degrees and the temperature in the room was 76 degrees and climbing. The third room, at least, had a functioning TV but another a/c unit that was vented out the window.
The desk clerk didn't seem to be very infomed. I did the online check-in but had to do it again when we got there. She said she didn't see it - although it didn't appear that she actually looked. My husband asked about the "free bottled water " and she said she didn't know anything about that.
The breakfast was mostly very cold including the eggs. However, the bacon was warm. It was extremely underwhelming.
This is the first time I've written a negative review for a hotel. And we've stayed in many over the years and never as disappointing as this.
Parking was fine and I did not go to the gym.
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JKB;B/
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