Homewood Suites by Hilton Reading-Wyomissing

Hotels
•
Homewood Suites by Hilton
8.2 (262 reviews)
2801 Papermill Road , Reading , US
+1 610-736-3100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Convenient, well-lit location with ample parking and nearby dining
Friendly and helpful front-desk and breakfast staff (named staff praised)
Free, plentiful breakfast with positive items (omelets) and outlets at breakfast counter
Spacious rooms and comfortable beds in several reports
Pool and family-friendly setup; apartment-like rooms with useful amenities
Cons:
Significant cleanliness failures reported (stained linens, hair on floor, dirty breakfast area)
Room maintenance issues: broken furniture, holes in tile, refrigerator and plumbing problems
Isolated poor staff handling (unresponsive manager, condescending breakfast attendant)
Noisy pool area at times (screaming children, loud phone conversations)
Occasional missing supplies (pool towels) and awkward room features (light switch placement)

Categories

Cleanliness
5
Multiple reviews cite poor cleanliness: stained sheets, hair on bathroom floor, yogurt floating in serving bowls, dirty floors/counters and visible grime on arrival — cleanliness is a clear weak point.
Service
9.2
Staff frequently described as friendly and helpful (front desk named staff, hostess, maintenance), though isolated issues noted (unresponsive manager in one complaint and a condescending breakfast staffer). Overall service is a strong positive.
Location
9.4
Location praised repeatedly: convenient access, plenty of parking, well lit and close to restaurants/retail; favored by guests attending local events (Maple Grove Raceway).
Room Quality
7
Mixed reports: some guests found rooms spacious with comfortable beds; others reported broken furniture, holes in tile, torn refrigerator gasket, loose toilet seat/grab bar and poorly finished plumbing work — room condition is inconsistent.
Amenities
8.9
Amenities commonly noted include free breakfast, pool and in-breakfast charging outlets; occasional issues (missing towels at pool, fridge problems) but amenities generally add value.
Value for Money
9
Several guests called it good value for money given space, included breakfast and apartment-like rooms; despite some cleanliness/upkeep problems, many felt the price was reasonable.
Food and Beverage
8.9
Breakfast generally described as plentiful and tasty (omelets, standard American offerings), though isolated quality issues were reported (warm items, salty sausage, unsanitary presentation in one instance).
Overall Experience
8.2
Mixed overall: many enjoyable stays with good location, friendly staff and decent amenities, but notable cleanliness and room-upkeep problems for some guests that reduced overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient All-Suite Accommodations
Homewood Suites by Hilton Reading-Wyomissing offers fully equipped kitchens in all suites, ideal for a comfortable stay. Enjoy complimentary transfers to Reading Regional Airport for added convenience.

Delightful Dining and Amenities
Start your day with a complimentary hot breakfast and unwind at the evening reception with snacks and beverages during weekdays. Explore the 24-hour convenience store, gift shop, and business centre, catering to all your needs.

Prime Location for Work and Leisure
Located near Blue Marsh Lake and Crystal Cave, guests can easily explore the area's attractions. With close proximity to corporate offices like Teleflex and Carpenter Technology, this hotel is perfect for business travelers.

Book your stay at Homewood Suites by Hilton Reading-Wyomissing for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

8.2
Based on 262 reviews
Cleanliness: 5
Service: 9.2
Location: 9.4
Room Quality: 7
Amenities: 8.9
Value for Money: 9
Food and Beverage: 8.9
Overall Experience: 8.2
B
Bob • family_with_children • us
10
2026-10-30 • via Nuitee
G
Garrity • couple • us
1
Awful
Pros:

Nothing to like

Cons:

Room dirty on arrival brown liquid all down the front of closet doors, fro t of refrigerator Rusty, refrigerator door gasket torn and hanging out of refrigerator, large hole in broken tile right when you go in suite, bottom of furniture all broken , light at beside went on and off by itself and switch was broken , had to remove light bulb, toilet seat loose and grab bar loose from wall in bathroom, rod to shut curtains fell off ,breakfast area dirty with food on floor and counters, yogurt floating in bowl of water no ice was warm, oatmeal dried up and crusty. Complained about it all told was not too bad. Manager Ryan called and asked us to call him. Called the number provided got an automated voice saying no one is available to take our called and the voice mail is full. Received an email after the call because we emailed Ryan telling him we were trying to reach him. Email received from Ryan stating he would call us yesterday Oct 6th which was ne er received. Sent pictures to corporate Drastic change since we stayed there in May

2026-10-07 • via Nuitee
B
Brandon • family_with_children • us
10
2026-09-17 • via Nuitee
P
Patrick • solo_traveller • us
8
2026-09-07 • via Nuitee
A
Anthony • couple • us
9
2026-09-07 • via Nuitee
K
karencE605VN • Family
10
Great place to stay with kids.
Pros:

We stayed at their Boston location and it was great! The rooms are clean, include everything like an apartment and they provide a free breakfast. The egg omelets, although I'm sure they were frozen and then heated, were very good. And at the breakfast counter they had outlets so you could charge your phone. We will definitely stay at another one next time we travel.

2026-08-17 • via Tripadvisor
D
Dariusz • extended_group • pl
8
Good value for money
Pros:

A decent hotel with a spacious room and comfortable beds. The amenities are what you'd expect from this type of property. Breakfast is nothing special—just the typical American standard.

2026-08-04 • via Nuitee
V
Voula • family_with_children • us
4
Disappointing stay due to subpar cleanliness and upkeep, despite the convenient location and friendly staff.
Pros:

Easy to access location with plenty of restaurants and retail around. Safe, well lit with plenty of parking. Breakfast was plentiful, tasty and staff was very friendly.

Cons:

Unfortunately, this was the least enjoyable Homewood Suites we have stayed at. The sheets were stained and wrinkled, there was hair on the bathroom floor, and the room did not appear to have been thoroughly cleaned. Additionally, the plumbing fixtures in the tub appeared to have been poorly caulked, leaving the repair looking very unprofessional and botched. Overall, the condition of the room made our stay uncomfortable and disappointing.

On a positive note, the location was very convenient, there was plenty of parking, and the staff was friendly. However, the cleanliness and upkeep were well below expectations, and for that reason, I would not recommend this hotel.

2026-08-03 • via Nuitee
N
Nancy • couple • us
8
Pros:

The location and setup of room

Cons:

Screaming kids in the pool and the rude people talking loud on their phone

2026-07-23 • via Nuitee
E
Edward • couple • us
10
Very enjoyable stay, sorry it wasn’t longer
Pros:

Very clean and convenient to where I had to be

Cons:

Had a little problem with the tv but the maintenance man saved the day

2026-07-21 • via Nuitee
D
Diane • family_with_children • us
8
Pros:

Breakfast was good and the hostess was wonderful. Pool was nice but there were no towels on towel rack. Very friendly staff

Cons:

The light switch for the shower/toilet room should be in the room and not outside. You have to turn on the light switch before going in and then the bright light goes into bedroom area. Bath tub stopper wasn’t working for the kids to have a bath

2026-07-19 • via Nuitee
P
Pat • solo_traveller • us
10
Pros:

Love the area

Cons:

Nothing really

2026-07-17 • via Nuitee
A
Ann • solo_traveller • us
10
A Hilton stay
Pros:

Marie and Elizabeth at the front desk were both so nice.

Cons:

Sausage was too salty.

The lady during breakfast time (not Marie) was condescending. She questioned my adult nephew why he was toasting 2 bagels at the same time. Why? Is she rationing and monitoring all the breakfast items?

Maybe customer service retraining is needed.

2026-07-16 • via Nuitee
J
Jason • solo_traveller • us
9
Pros:

My favorite location when visiting Maple Grove Raceway.

2026-07-13 • via Nuitee
R
RONALD • family_with_children • us
8
2026-07-13 • via Nuitee
J
Joy • family_with_children • us
5
It was sufficient for our one night stay.
Pros:

It’s close and convenient location to the University.

Cons:

The floors/carpet felt dirty, our windows were unlocked. The breakfast is subpar - sausages were extremely rubbery and chewy, eggs were ok.

2026-07-11 • via Nuitee
W
Wobos • Family
4
Not near Hilton quality
Pros:

The first thing was a roach in the room which was reported immediately. A picture shown to the front desk, Elizabeth and she informed me the Manager would be in touch with me. That never happened. Then it was noted that the lights in the bathroom sink area were not working. Eric was very helpful and even after replacing the bulbs it was not working, we left and came back and he got it working. On the third day I asked for housekeeping as the garbages were overflowing and we wanted fresh towels. We got some fresh towels after waiting 5 1/2 hours from 5pm to 1030pm for some to dry. Apparently the hotel has zero extra towels available.
Housekeeping came on the 4th day and took the clean towels that were hanging up and the dirty towels on the floor. More bugs spotted and reported, still no manager contact.
The pool was over run with non-staying guests. I watched as people would come in their suits from their cars, get in the pool and then leave in their wet suits. Main lobby bathrooms were deplorable. Breakfast lady on our last morning was screaming at everyone (even though it was justified). There is no control in this hotel so a lady was spraying whipped cream directly into the mouths of her daughters contaminating the dispensers. Seeing more of a manager presence maybe would have fixed some of the guest issues.
It appears the staff is burnt out from dealing with the chaos caused by the people staying there. The hotel is showing signs of wear without upkeep. I would not stay here again, nor would I recommend this location to others.

2026-07-08 • via Tripadvisor
L
Lisette • family_with_children • us
10
2026-07-06 • via Nuitee
T
Tara • solo_traveller • us
9
Pros:

The pool, breakfast and staff very accommodating.

Cons:

No tub.

2026-07-03 • via Nuitee
J
janicecI1277AR • Family
10
WONDERFUL
Pros:

Homewood was such an amazing experience! All the rooms were clean, Breakfast was great. Also staff was willing to help they had great customer service. Definitely will book again!

2026-07-01 • via Tripadvisor