Holiday Inn Hotel & Suites Beaumont Plaza (I-10 & Walden) by IHG

Hotels
•
IHG
7.3 (137 reviews)
3950 I-10 South & Walden Rd, Beaumont, Texas, 77705 , Beaumont , US
+1 409-842-5995

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Pets allowed

Facilities

Fitness facilities
Free airport transportation
ATM/banking
Gift shops or newsstand
Conference space
Golfing nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Express check-out
See all facilities

Review Highlights

Pros:
Consistently described as clean and recently renovated
Friendly and helpful staff in many reviews
Convenient location near dining and easy interstate access
Laundry facility was handy
Pool, hot tub and gym mentioned positively by several guests
Comfortable beds and good HVAC/white-noise for some rooms
Attractive property features (atrium with waterfall)
Breakfast praised by some guests
Cons:
Reports of roaches and rodent noise in walls
Serious maintenance issues: poor water pressure; faucet handle came off; shower hard to turn on
Electrical/ safety issues noted (many plugs not working, exposed smoke detector wiring)
Loose toilet seat and other in-room wear
Pull-out sofa bed described as horrible
Amenity availability issues / misinformation (hot tub closed despite prior assurance)
Occasional rude or short front-desk interactions
At least one guest found no rooms available on arrival

Categories

Cleanliness
7.6
Multiple guests describe the property and rooms as very clean and recently renovated, but isolated reports of roaches and rodent activity reduce the score.
Service
8
Most mentions praise friendly, helpful staff and specific positive interactions (e.g., restaurant staff). A few incidents (rude checkout staff, misinformation about amenities) temper an otherwise strong service impression.
Location
8
Several reviews highlight a convenient location close to dining/entertainment and easy on/off access from the interstate.
Room Quality
6.5
Rooms are often described as comfortable and clean, but multiple functional issues were reported (poor water pressure, faucet handle broke, nonworking plugs, missing smoke detector wiring, loose toilet seat, very poor pull-out sofa bed), lowering the score.
Amenities
7
Laundry, pool, hot tub and gym were positively noted and the property has attractive features (atrium/waterfall). However, amenity outages (hot tub closed) and some maintenance problems reduce the rating.
Value for Money
6.9
Mixed signals on value: some guests felt comfortable recommending the hotel, while others found add-on costs (e.g., $15 breakfast) and maintenance issues detracted from perceived value.
Food and Beverage
7
Breakfast and on-site dining staff received positive remarks from some guests, though several guests skipped the breakfast due to cost or preferred off-site options.
Overall Experience
7.4
Overall stays are generally positive with many recommendations and repeat stays, but a number of serious maintenance and amenity issues led to a somewhat mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Recreational Opportunities Galore

Indulge in a range of leisure activities, from the indoor pool to the spa tub and the 24-hour fitness center. For dining options, savor American cuisine at The Greenery Restaurant or opt for room service.

Convenient Amenities and Services

Benefit from complimentary Wi-Fi, a 24-hour business center, dry cleaning services, and more. Plus, make use of the conference center and meeting rooms for your events.

Cozy Rooms with Modern Amenities

Relax in one of the 252 guestrooms equipped with a refrigerator, microwave, LCD TV, and plush pillowtop bed. Stay connected with free Wi-Fi and unwind in the private bathroom with complimentary toiletries.

Ready to experience a blend of comfort and convenience? Book your stay at Holiday Inn Hotel & Suites Beaumont Plaza now!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BPT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

7.3
Based on 137 reviews
Cleanliness: 7.6
Service: 8
Location: 8
Room Quality: 6.5
Amenities: 7
Value for Money: 6.9
Food and Beverage: 7
Overall Experience: 7.4
B
Briana • family
10
Pros:

All around a good experience. Shower was hard to turn on. The faucet handle came off in my hand. The Laundry facility was super handy. Breakfast was awesome.

2025-09-25 • via Nuitee
O
Oscar
10
Pros:

Great Place

2025-09-15 • via Nuitee
K
Keisha
10
Pros:

Staff was great and friendly.

2025-09-13 • via Nuitee
R
Ruth
10
Pros:

One of the best Holiday Inns I’ve ever visited!

2025-09-04 • via Nuitee
K
Kendra
10
Pros:

Great

2025-08-24 • via Nuitee
J
Jodee • family_with_children
10
Pros:

Nice hotel but did have roaches

2025-08-17 • via Nuitee
O
omar
10
Pros:

nice

2025-08-10 • via Nuitee
R
Robert • family
10
Pros:

For the property being as old as it is, it is still very well maintained and very clean. Of all the Holiday Inn properties I have stayed in, this one has to be in the top three.

It is very close to dining and entertainment options. It's also easy on and easy off from the interstate.

This Holiday Inn is highly recommended.

2025-08-01 • via Nuitee
M
mark
8
Pros:

Staff

2025-07-22 • via Nuitee
P
Patrick • partner
8
Pros:

Friendly front desk staff. HVAC was good -- steady fan white noise drowned out hallway noise (we chose to stay on 1st floor).

2025-06-30 • via Nuitee
B
Brandy
10
Good trip
Pros:

The 1st room was good , and we decided to stay again and got a different room and that one was much. Better !

2025-06-30 • via Nuitee
C
Clifford
10
Pros:

Thanks for a comfortable clean bed and a good night’s sleep!!

2025-06-19 • via Nuitee
P
Patricia
4
Pros:

Horrible water pressure. Scratching and tapping in walls from rodents kept my husband and myself up all night…not in a good way either

2025-06-08 • via Nuitee
L
Lilian • partner
6
Pros:

Most plugs didn't work in room, no smoke detecor just bare wires, toilet seat was loose and almost falling off.

2025-06-06 • via Nuitee
F
Fernando
2
They lie to get your business
Pros:

Hotel lied about amenity access when I called before making the reservation. On site after check in they said the hot tub had been closed for weeks, after the receptionist initially said he didn’t have any information and that it was a maintenance question. Will be seeking a refund.

2025-05-26 • via Nuitee
J
Johnnie
8
Pros:

The property appears to have been recently renovated.

2025-05-05 • via Nuitee
T
Terry
10
Pros:

Very clean

2025-05-01 • via Nuitee
C
Celia
10
Pros:

Clean

2025-04-14 • via Nuitee
D
Deborah • partner
8
Pros:

It’s a place to stay if you need a room, not a destination in and of itself.

2025-04-05 • via Nuitee
J
Joni • family
8
Pros:

Property is very nice and clean. The only downside to our room was the pull out sofa bed. DON'T get that!! It is horrible!! Other than that, great stay.

2025-03-30 • via Nuitee