DoubleTree by Hilton Houston Medical Center Hotel & Suites

Hotels
Doubletree by Hilton
8.2 (513 reviews)
6800 Main Street , Houston , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Expensive parking
Small room sizes

Categories

Cleanliness
6.78
Multiple reviews indicate issues with cleanliness, including dirty windows, trash at the door, and poor bathroom maintenance.
Service
9.25
Positive remarks regarding the staff's friendliness and helpfulness, especially noted in reviews about customer service.
Location
9.29
Repeated praise for the hotel's location being convenient for medical visits.
Room Quality
7.74
Guests noted small room sizes and mixed sentiments about overall room quality.
Amenities
7.27
Amenities like the ice machine and parking felt lacking; some guests mentioned comfort but also noted deficiencies.
Value for Money
8.23
Parking fees and breakfast costs were mentioned as concerns, but some value was derived from the overall service and location.
Food and Beverage
8.28
The hotel restaurant received positive mentions, although some meals were described as unappetizing.
Overall Experience
8.75
Guests expressed an overall good experience, despite some mentioned issues, especially with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:25

Property Description

Luxurious Accommodations
Indulge in comfort and style at DoubleTree by Hilton Houston Medical Center Hotel & Suites. Each room is equipped with modern amenities including a flat-screen TV, coffee machine, and private bathroom. Upgrade to a room with a full kitchen for added convenience.

Convenient Facilities
Enjoy complimentary WiFi throughout the property and take advantage of the free shuttle service for easy transportation. With a 24-hour front desk, business center, and meeting facilities, we ensure all your needs are met during your stay.

Prime Location
Located just 3 km from NRG Stadium, our hotel is the perfect choice for sports fans and travelers alike. Explore nearby attractions such as Rice Stadium and Rice University, with the airport conveniently located 14 km away.

Experience luxury and convenience at DoubleTree by Hilton Houston Medical Center Hotel & Suites. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 513 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
J
Jan couple nl
8
Goed om te overnachten.
Pros:

Prima grote kamer. Ontbijt voor Amerikaanse begrippen goed. Vriendelijk personeel.

2026-06-23 via Nuitee
C
Christine extended_group us
9
Spacious suite with 2 separate bedrooms and bathrooms, living room & small kitchen.
Pros:

The suite gave us a lot of space; great for a multigenerational family group.

Cons:

The only problem was that although I had confirmed ahead of time the number of beds (2 beds in second bedroom) and type of bathroom (walk in shower in second bedroom) when we checked in that type of room was not available (were given a suite with a queen bed and bathtub in second bedroom). The staff was helpful in the sense that they told us that we could switch to the other type of room at our convenience on the following day. But by that point we had already settled in and figured out how to work around the layout that we had received and just stayed put.

2026-06-20 via Nuitee
P
P2611OUnathang Business
10
Rowdy is the GOAT
Pros:

Absolutely best driver I’ve ever had. Rowdy needs to be paid more for his first class service. He needs to be a driver for the secret service. If there is an example of a driver who is excellent, warm, and personal, it’s Rowdy.

2026-06-17 via Tripadvisor
F
Fernando extended_group gt
9
Pros:

La comodidad de las camas y almohadas. La ubicación es muy buena. El servicio de tienda dentro del hotel es bueno y muy practico

Cons:

Reserve a través de Booking y luego cancele la estancia prolongada y la acorte. Al llegar a recepción me cobraron la estancia completa a pesar de tener el numero de la cancelación y aun no he recibido el reembolso. Ustedes pueden agilizar esta situación?

2026-06-17 via Nuitee
B
brianbA6680ZI Business
10
Great Service! Thanks Armando!!
Pros:

Armando is an amazing host/bartender/server. Very kind and knowledgeable. Great conversation and an overall great person. Best part of my stay during my month in this hotel.

2026-06-15 via Tripadvisor
W
Wenceslao couple us
10
Pros:

Clean

Cons:

Paying for parking

2026-06-14 via Nuitee
B
Benito couple us
10
2026-06-14 via Nuitee
M
Maria Eliza extended_group br
10
Excelente
Pros:

A localização é perfeita, e o quarto muto bom.

Cons:

Estava tudo muito bom

2026-06-12 via Nuitee
D
Deborah couple us
9
Comfortable and clean
Pros:

Large room. Very clean, great breakfast

2026-06-11 via Nuitee
3
35jannath Business
10
DoubleTree
Pros:

Rowdy is awesome. His energy and care for his job is rare and needed.

2026-06-08 via Tripadvisor
S
sanaaH5789QS Friends getaway
10
Shuttle
Pros:

Rowdy was amazing! Super kind and always on time!

2026-06-08 via Tripadvisor
A
Angela solo_traveller us
10
Great Stay
Pros:

Location, cleanliness, courteous staff.

2026-06-08 via Nuitee
K
Kathy Lewis couple us
8
Convenient to MD Anderson and staff is very nice
Pros:

Like the convenient kitchen paid extra for, and staff was so wonderful.

Cons:

Parking is a bit pricey and is full at 9pm and will have to park at Intercontinental which is a better/covered parking

2026-06-08 via Nuitee
C
Climber45489944825 Family
6
Would recommend staying somewhere else if possible
Pros:

I stayed here for four nights while attending medical appointments, and unfortunately, I cannot recommend this location. The nightly rates are high, yet the hotel continues to nickel-and-dime its guests. The Downsides: Parking Stress: You must pay a daily fee to park, but finding a space is incredibly difficult. The lot is small and shared with non-guests who pay daily rates. Breakfast Upselling: The breakfast buffet is $10 per day, but only if you prepay for every single day of your stay. Otherwise, it jumps to $20 per day. No Free Coffee: There is no complimentary coffee available in the lobby, and the options they do have lack flavored creamers. Overwhelmed Staff: The front desk team appeared overwhelmed and understaffed during check-in and check-out. The Positives: Great Restaurant Staff: The restaurant crew was very friendly, and the food was decent. Clean and Quiet: The property itself was clean, and the room was quiet enough to get a good night's rest. Overall, the high price tag does not match the value provided. Next time, I will look for a hotel that treats its guests with more hospitality.

2026-06-07 via Tripadvisor
C
Ciriaco couple it
9
Pros:

Posizione eccellente

2026-06-07 via Nuitee
R
riamC4968NI Friends getaway
10
Amazing bus driver Rowdy
Pros:

Rowdy was amazing!! Made the earlier mornings and late evenings so much better!!

2026-06-05 via Tripadvisor
3
396addiem Business
10
Best shuttle driver ever!
Pros:

Rowdy is the best shuttle driver ever! The nicest person I’ve met on my trip!

2026-06-05 via Tripadvisor
8
846cyndiz Family
10
Great and friendly service.
Pros:

Rowdy was exceptional! And ALWAYS ON TIME!

2026-06-05 via Tripadvisor
1
187juana Family
10
Grateful for Roudy and the Caring Hotel Team
Pros:

We have been staying at this hotel from May 18 through June 30 while my mother undergoes cancer treatment, and our experience has been wonderful.

A special thank you to our shuttle driver, Roudy. He is caring, dependable, and always punctual when picking us up and taking us to our appointments. Thanks to him, we are always on time and often arrive early. His kindness, professionalism, and genuine concern for guests make a difficult time much easier for our family. My mom and I always prefer when Roudy is our driver because we know we are in good hands. It is also clear that many other guests appreciate and care for him as much as we do.

The hotel staff have been incredibly kind, compassionate, and accommodating throughout our stay. My mother feels very comfortable here and is able to get the rest she needs during her treatment. In fact, she has asked to continue staying at this hotel because of how welcomed and cared for she feels.

Thank you to Roudy and the entire hotel team for making our stay so comfortable during such an important time in our lives.

2026-06-05 via Tripadvisor
M
maurtezs Family
10
Good people
Pros:

Good service, great staff. Shout out too Staff Vanessa great worker

2026-06-05 via Tripadvisor