DoubleTree by Hilton Houston Medical Center Hotel & Suites

Hotels
Doubletree by Hilton
8.2 (421 reviews)
6800 Main Street , Houston , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Expensive parking
Small room sizes

Categories

Cleanliness
6.78
Multiple reviews indicate issues with cleanliness, including dirty windows, trash at the door, and poor bathroom maintenance.
Service
9.25
Positive remarks regarding the staff's friendliness and helpfulness, especially noted in reviews about customer service.
Location
9.29
Repeated praise for the hotel's location being convenient for medical visits.
Room Quality
7.74
Guests noted small room sizes and mixed sentiments about overall room quality.
Amenities
7.27
Amenities like the ice machine and parking felt lacking; some guests mentioned comfort but also noted deficiencies.
Value for Money
8.23
Parking fees and breakfast costs were mentioned as concerns, but some value was derived from the overall service and location.
Food and Beverage
8.28
The hotel restaurant received positive mentions, although some meals were described as unappetizing.
Overall Experience
8.75
Guests expressed an overall good experience, despite some mentioned issues, especially with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:25

Property Description

Luxurious Accommodations
Indulge in comfort and style at DoubleTree by Hilton Houston Medical Center Hotel & Suites. Each room is equipped with modern amenities including a flat-screen TV, coffee machine, and private bathroom. Upgrade to a room with a full kitchen for added convenience.

Convenient Facilities
Enjoy complimentary WiFi throughout the property and take advantage of the free shuttle service for easy transportation. With a 24-hour front desk, business center, and meeting facilities, we ensure all your needs are met during your stay.

Prime Location
Located just 3 km from NRG Stadium, our hotel is the perfect choice for sports fans and travelers alike. Explore nearby attractions such as Rice Stadium and Rice University, with the airport conveniently located 14 km away.

Experience luxury and convenience at DoubleTree by Hilton Houston Medical Center Hotel & Suites. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 421 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
R
R640FTallisonr Family
10
100% Review
Pros:

Leroy (drives the shuttle) for DoubleTree over to MD Anderson Cancer is AMAZING! You will not find a more caring, friendly, accommodating staff member!

The location of this hotel is perfect for Texas Medical Center! The atmosphere is welcoming and inviting. The rooms are clean, spacious and lovely as it has been remodeled. We had no real outside noise that bothered us in our room - couldn’t hear the hallway or rooms above/below us. This hotel is definitely worth the price and they are so accommodating for MDA patients/family! The fitness center is great and clean.

We will stay here every time coming to MDA and the surrounding area!

2026-04-13 via Tripadvisor
D
Dramatic couple us
9
2026-04-10 via Nuitee
B
bridgetbV5484WV Family
10
Best Houston Doubletree
Pros:

This location is always fabulous! Staff is very friendly and welcoming, Armando is amazing! Ali and Adrian at the front desk, Maria in the restaurant; they’re all so helpful! We’ve been coming here for a year now for medical help and the medical center is close enough to walk, or Rowdy is always on time with the shuttle. We highly recommend this location to anyone needing to stay close to the medical center.

2026-04-09 via Tripadvisor
V
Virginia couple us
10
I would love to stay there bc it is nice and so convenient.
Pros:

Everything was nice. Very comfortable.

Cons:

Price- being a medical center for Cancer patients at MDA and other facilities; you would think it would be more reasonable for patients who have to drive along way for treatment.

2026-04-08 via Nuitee
D
davidsG7718YX Family
10
Greatest bus driver ever.
Pros:

Rowdy is the best bus driver ever. Always on time

2026-04-07 via Tripadvisor
L
lydiab20 Family
10
Armando at Double Tree Hilton in the medical center
Pros:

Armando is great! Double Tree Hilton is great, but Armando makes our visit at MD Anderson easy...brings a little extra joy to our day!

2026-04-06 via Tripadvisor
7
70darrellc Couples
8
Comfortable Stay, Great Breakfast, and Excellent Service Near the Medical Center
Pros:

Stayed one night at DoubleTree by Hilton Houston Medical Center Hotel & Suites in West University ahead of an early medical appointment, and overall it was a very solid experience.

Parking is in an open lot outside the hotel, and there was plenty of space available, which made arrival easy and stress-free. Check-in was seamless, and of course the signature warm cookies were exactly what you'd hope for -- always a nice touch.

The room was clean, smelled fresh, and the linens and towels were well stocked. Everything felt comfortable and ready for a quick overnight stay. The only downside in the room was that the TV remote didn't work, though since we were only there for the night, it really wasn't a major issue for us. One thing future guests may want to note: wall outlets were a bit limited, so if you're traveling with multiple devices, bringing a small power strip or charger hub is a smart idea.

Breakfast the next morning was one of the highlights. The buffet was hot, delicious, and offered plenty of variety, whether you wanted a light continental breakfast, a traditional hot meal, or lower-calorie options. It was quite busy, but the staff handled the rush impressively well. The hostess, who had a warm grandmotherly presence, was clearly very experienced and managed even a particularly high-maintenance guest with remarkable grace and professionalism. Our server was also juggling several tables but remained attentive and efficient throughout.

Checkout was quick and easy, and we were able to get on the road with no delay.

Overall, this was a comfortable, convenient stay with excellent service and a great breakfast. I'd definitely stay again, especially for anyone needing something close to the medical center.

2026-04-04 via Tripadvisor
A
Ashley family_with_children us
10
2026-04-02 via Nuitee
B
BOYKIN couple us
8
2026-04-02 via Nuitee
V
V5474MPmarke Family
10
Jaysi
Pros:

Jaysi at the Houston Medical Center hotel was incredibly helpful to us. We had doctors appointments at MDAnderson that were running way behind and we had not checked out yet. Jaysi was no nice and helpful and worked with us on a very stress day to manage through the disruptions. She is a wonderful person and great employee.

2026-03-28 via Tripadvisor
L
lorettaj424 Friends getaway
10
Rowdy, the best shuttle driver ever!
Pros:

Rowdy the shuttle driver made my day EVERYDAY! He was always pleasant , on time and helpful. He did everything possible to get you to appts!!! Thank you, Rowdy!!

2026-03-27 via Tripadvisor
2
272maddiep Business
10
Amazing server
Pros:

Armando the server/ bar tender in the cafe is amazing! Such great service and so so nice. Very much appreciated:)

2026-03-26 via Tripadvisor
M
Myka family_with_children us
10
2026-03-26 via Nuitee
2
273wendyj Friends getaway
10
Wonderful dining experience!
Pros:

Wonderful dining experience! Armando provided excellent and courteous service during dinner. I appreciate his attention to detail making us feel comfortable during our stay.

2026-03-25 via Tripadvisor
T
Todd couple us
10
2026-03-25 via Nuitee
Z
Z5796XLjonathanj Couples
10
Best in the business
Pros:

Excellent driver, friendly and always on time! Rowdy

2026-03-24 via Tripadvisor
C
carlosmW5959RJ Family
10
My shuttle experience
Pros:

Great personality, friendly. Best way to start the day.

2026-03-24 via Tripadvisor
H
H9489MSadamb Business
10
Rowdy is the best driver
Pros:

This Driver Rowdy is always on time!!

2026-03-24 via Tripadvisor
T
TAKASHI solo_traveller jp
7
2026-03-20 via Nuitee
F
Fatih solo_traveller tr
1
2026-03-19 via Nuitee