DoubleTree by Hilton Houston Medical Center Hotel & Suites

Hotels
•
Doubletree by Hilton
8.2 (403 reviews)
6800 Main Street , Houston , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Expensive parking
Small room sizes

Categories

Cleanliness
6.78
Multiple reviews indicate issues with cleanliness, including dirty windows, trash at the door, and poor bathroom maintenance.
Service
9.25
Positive remarks regarding the staff's friendliness and helpfulness, especially noted in reviews about customer service.
Location
9.29
Repeated praise for the hotel's location being convenient for medical visits.
Room Quality
7.74
Guests noted small room sizes and mixed sentiments about overall room quality.
Amenities
7.27
Amenities like the ice machine and parking felt lacking; some guests mentioned comfort but also noted deficiencies.
Value for Money
8.23
Parking fees and breakfast costs were mentioned as concerns, but some value was derived from the overall service and location.
Food and Beverage
8.28
The hotel restaurant received positive mentions, although some meals were described as unappetizing.
Overall Experience
8.75
Guests expressed an overall good experience, despite some mentioned issues, especially with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:25

Property Description

Luxurious Accommodations
Indulge in comfort and style at DoubleTree by Hilton Houston Medical Center Hotel & Suites. Each room is equipped with modern amenities including a flat-screen TV, coffee machine, and private bathroom. Upgrade to a room with a full kitchen for added convenience.

Convenient Facilities
Enjoy complimentary WiFi throughout the property and take advantage of the free shuttle service for easy transportation. With a 24-hour front desk, business center, and meeting facilities, we ensure all your needs are met during your stay.

Prime Location
Located just 3 km from NRG Stadium, our hotel is the perfect choice for sports fans and travelers alike. Explore nearby attractions such as Rice Stadium and Rice University, with the airport conveniently located 14 km away.

Experience luxury and convenience at DoubleTree by Hilton Houston Medical Center Hotel & Suites. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 403 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
S
Sandra • couple • us
7
Couldn’t figure out how to use shower
Pros:

Beds

Cons:

Shower

2026-02-11 • via Nuitee
M
Mario • family_with_children • us
4
Convenient room and location
Pros:

Location and room size

Cons:

Staff was sub par bathroom was dirty never got the double tree cookie

2026-01-29 • via Nuitee
C
Cynthia • couple • us
10
2026-01-28 • via Nuitee
J
Jackie • couple • us
10
Pros:

I left something in my room on a previous visit. They found it and retrieved it to me

2026-01-28 • via Nuitee
L
Linda • family_with_children • us
8
okay, close to hospital.
Pros:

Bed was great

Cons:

coffee pot was broke. Went down stairs, Coffee was not ready. Had to go early for my medical test. Had to have our door opener scanned 3 times. 1st time opened. 2nd was phone, 3rd would not work/ okay. Close to hospital

2026-01-28 • via Nuitee
W
Willard • family_with_children • us
10
Pros:

very good

Cons:

liked all

2026-01-20 • via Nuitee
D
DeAndrea • extended_group • us
7
2026-01-19 • via Nuitee
J
Jada • family_with_children • us
10
2026-01-19 • via Nuitee
D
Debra • couple • us
6
It was ok.
Pros:

Rooms were comfortable

Cons:

@still trying to get a receipt for my visit.
Not enough parking.

2026-01-19 • via Nuitee
J
Javier • solo_traveller • pe
6
2026-01-17 • via Nuitee
T
Tammy • couple • us
10
Close to where I needed to go.
Pros:

Everything about hotel!

Cons:

Nuthin

2026-01-12 • via Nuitee
T
Troy • couple • us
8
2026-01-12 • via Nuitee
B
Benjamin • extended_group • us
5
Pros:

Great location

Cons:

Under resourced for the number of guests. Room was quite small.

2025-12-30 • via Nuitee
S
Shalonda • couple • us
7
Clean room, close to Methodist Hospital.
Pros:

It was close to the medical facility I was going to.

Cons:

Neither television worked with the remote. Also, it was not mentioned that there was a cost for breakfast.

2025-12-27 • via Nuitee
D
Didi • family_with_children • nz
7
Pros:

The beds are comfy, and the location is good

Cons:

The meals from the dining room weren't tasty

2025-12-22 • via Nuitee
C
Cynthia • family_with_children • us
10
Pros:

Beds were very comfortable- room was very quiet

Cons:

No ice machine on every floor
Lobby felt unorganized and not clean
Stock waiting to be put up in side store-always
Check in counters in awkward space
Parking lot felt unsafe- especially at $25 per day

2025-12-18 • via Nuitee
A
Ane Tjitze • extended_group • nl
8
2025-12-16 • via Nuitee
T
Tressie • couple • us
10
2025-12-16 • via Nuitee
G
G8074JVangelicag • Family
10
Stay while tending to MD Anderson appointments
Pros:

Great customer service and assistance especially from Alejandra Gutierrez. She was very helpful and resourceful when it came to accommodating us for our stay while our mom is being treated MD Anderson for her cancer diagnosis.

2025-12-15 • via Tripadvisor
W
W7486TLryanc • Business
10
Excellent Hotel Restaurant
Pros:

The food in the restaurant is great and reasonably priced. Armando is great. Very attentive and takes good care of his customers. I recommend the Tortilla soup and the pesto pasta.

2025-12-14 • via Tripadvisor