Candlewood Suites Houston Space Center - Webster

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The bed frame made a lot of noise like a loose spring room 326

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The drainage in the tub was slow

The electricity on the bedside tables was not working. Door looked like it had been broken into. The bathroom vanity was nonexistent. My wife had to put on her makeup on in the kitchen.

There was no luggage cart, and the water pressure was very low.

I’ve stayed at this property before because, it’s not far from a family member
I understand that they are still working on upgrades .
The room itself seem to be fully upgraded
Although I’ve stayed here on multiple occasions and the upgrade that would make the most sense is the toilet seats
But whoever is in housekeeping is absolutely atrocious , when I checked into my room, you could tell that the toilet was used and filthy, when I pulled the sheets back on the bed, you could clearly see a faded outline of maybe urine .
The television supposedly has cable or satellite or whatever but 90% of the channels don’t work or the signal doesn’t work to the point of the TV just shutting off and the few channels that do work aren’t worth watching even local channels glitched for hours and hours.
It’s super annoying to be in a hotel room and you can’t even watch television.
They put me in the room. I’m assuming near long-term visitors, children in the hallways very loud in the evening for the school bus and a dog in a different room that barked howled or cried the entire 18 hours I was in the facility. .
I’m sure that things will get better as time passes but right now it is absolutely not worth the rate . I’m pretty horrified that I paid well over $100 and I had to leave and go to Walmart to buy my own cleaning supplies for the toilet.

The fact that they don't have there business in line with booking.com information was inaccurate description of suite I chose.

The entire stay was horrible. They need to close down and the city of Webster should shut it down.

The first sight you see is a “closed for repairs” sign on the door leading to what may have been a breakfast area. There were so many boxes there it must be being used for storage…there are glass doors to see the unsightly items.
I was told after I arrived and checked in the pool has been out of service for “a while” . That was frustrating because that was the principal reason for choosing that location, and there was no indication prior to booking the property that the pool was out of service.
The room was horrendous. The security lock on the door was completely broken off. The bed skirt was too large for the bed and hanging on the floor and disheveled. The bathroom has mold in the grout and mold on the shower liner and what appeared to be blood stains on the shower curtain. The tub was filthy. I ended up having to clean it myself. The surface was worn and discolored from age time and use.
The kitchen area was rusted and had peeling surfaces. There was chipped and broken paint on the walls in the room.
I could go on, but just remembering the experience is highly upsetting to me