Candlewood Suites Houston Space Center - Webster

Hotels
•
Candlewood Suites
5.8 (268 reviews)
720 Bay Area Blvd , Webster , us
+1 281-338-7711

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Kind and friendly staff
Efforts to upgrade the property
Cons:
Filthy rooms
Ineffective housekeeping
Poor amenities

Categories

Cleanliness
4.01
Housekeeping is reported to be atrocious with filthy rooms upon check-in.
Service
6.98
Staff is kind and friendly but ineffective in resolving issues.
Location
8.52
Convenient location near family members.
Room Quality
6.47
Room upgrades noted but critical issues like plumbing and cleanliness undermined the experience.
Amenities
5
TV channels often didn't work; notable deficiencies in amenities.
Value for Money
3.96
Overpriced given the condition of the room and services provided.
Food and Beverage
6.01
No specific mention but assumed average quality.
Overall Experience
5.48
A disappointing experience with significant concerns about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:29

Property Description

Convenient Location:
Enjoy easy access to Space Center Houston just 5.4 km away, and explore nearby attractions hassle-free.

Relaxing Amenities:
Unwind in our seasonal outdoor pool, stay active in the fitness centre, and take advantage of free WiFi during your stay.

Comfortable Rooms:
Experience the convenience of a kitchen, TV, and private bathroom in every room, ensuring a comfortable stay.

For a seamless blend of convenience and comfort, book your stay at LoneStar Suites today.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

5.8
Based on 268 reviews
Cleanliness: 4.01
Service: 6.98
Location: 8.52
Room Quality: 6.47
Amenities: 5
Value for Money: 3.96
Food and Beverage: 6.01
Overall Experience: 5.48
T
Trista • couple • us
1
I was not able to make my trip and found out 24 hours before. I notified them and they were not able
Cons:

I was not able to make my trip and found out 24 hours before. I notified them and they were not able to give me refund, I reached out via booking.com and asked for credit but no reply.

2026-08-31 • via Nuitee
吴 • solo_traveller • cn
1
愤怒
Pros:

酒店的前台是一群脑残，找她要发票，她说这是密秘。我的愤怒到了极限，你们平安要占七成的责任。是你们放纵了酒店的嚣张。

Cons:

酒店的前台是一群脑残，找她要发票，她说这是密秘。我的愤怒到了极限，你们平安要占七成的责任。是你们放纵了酒店的嚣张。

2026-08-24 • via Nuitee
吴 • solo_traveller • cn
1
Pros:

酒店的前台是一群脑残，找她要发票，她说这是密秘。我的愤怒到了极限，你们平安要占七成的责任。是你们放纵了酒店的嚣张。

Cons:

每次拿发票都与前台干一架，上次那个前台内函我说，你不是我的真命天子。我忍了，这次不给发票，忍不了，必须投诉

2026-08-24 • via Nuitee
吴 • solo_traveller • cn
1
愤怒
Pros:

酒店的前台是一群脑残，找她要发票，她说这是密秘。我的愤怒到了极限，你们平安要占七成的责任。是你们放纵了酒店的嚣张。

Cons:

酒店的前台是一群脑残，找她要发票，她说这是密秘。我的愤怒到了极限，你们平安要占七成的责任。是你们放纵了酒店的嚣张。

2026-08-24 • via Nuitee
R
Robert • couple • us
5
Comfortable room. Pool was nasty
Pros:

Pool was nasty. Hadn't been cleaned. Chose this hotel for the pool and couldn't use it.

Cons:

Pool wea nasty

2026-08-21 • via Nuitee
T
Theresa • family_with_children • us
1
Pros:

There was no pool available

Cons:

There was no pool available and they’re giving me a hard time for a refund. I booked two rooms for one night of total of $250.

2026-08-19 • via Nuitee
吴 • solo_traveller • cn
1
Pros:

wifi

Cons:

对酒店的前台非常不满。她哪来的勇气说，你不是我的真命天子。这是在胡说八道，我对这种货色一点性趣也没有，硬不起来。

2026-08-04 • via Nuitee
吴 • solo_traveller • cn
1
难受
Pros:

不知道哪里满意

Cons:

我是不是钱付的不够啊？为什么不打扫为生。是因为我住的时间太长了吗？

2026-08-02 • via Nuitee
G
Garza • family_with_children • us
10
Me hubiera gustado quedarme más días
Pros:

Súper limpio amplio excelente servicio

2026-07-24 • via Nuitee
R
Robert • couple • us
9
Very pleased with my stay. I would recommend to friends and family
Pros:

Very clean and well maintained

Cons:

Miscommunication issues

2026-07-23 • via Nuitee
Q
Quentella • solo_traveller • us
6
2026-07-21 • via Nuitee
H
Heather • extended_group • us
5
I had problems with the air and the elevator. I was glad it was.a pet friendly hotel and the staff was great. No breakfa
Pros:

Pet friendly

Cons:

Air didn’t work & the elevator kept getting stuck

2026-07-06 • via Nuitee
J
James • couple • gb
7
2026-07-04 • via Nuitee
E
Eaglin • couple • us
10
My stay was very pleasant I love it here
Pros:

The front desk experience was fast for check-un

Cons:

N/A

2026-06-26 • via Nuitee
E
eduardo • couple • us
10
Great last minute experience as we were very tired the admin treated us very nice and gave us a nice room all without mu
Pros:

Excellent staff clean an very complete room

Cons:

The bed frame made a lot of noise like a loose spring room 326

2026-05-24 • via Nuitee
M
Macks Handy • extended_group • us
6
2026-05-16 • via Nuitee
T
Taja • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-05-13 • via Nuitee
T
Taja • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-05-13 • via Nuitee
C
Charles • couple • us
8
It was nice
Pros:

It was nice

Cons:

N/A

2026-05-11 • via Nuitee
E
Eaglin • couple • us
10
Would come back again
Pros:

The location was nice across the freeway from the mall

Cons:

The drainage in the tub was slow

2026-05-06 • via Nuitee