Holiday Inn Express- Eau Claire West I-94 by IHG

Hotels
•
Holiday Inn Express
9.3 (272 reviews)
2703 Craig Road , Eau Claire , US
+1 715-839-7852

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very clean rooms and facilities
Friendly/wonderful staff
Good breakfast and coffee (24-hr whole-bean brewer)
New/modern facilities
Pet-friendly
Pool and hot tub available
Convenient location for visiting UWEC/CVTC
Cons:
Poor pillow support and some uncomfortable beds (bed height issue for mobility)
Pool water could be warmer
Inconsistent A/C and no fan option in some rooms / no bathroom fan
At least one report of being expensive for a single night
Isolated breakfast quality/service issues (rubbery eggs; server declined to replenish hot items late)

Categories

Cleanliness
10
Repeatedly praised as very clean and new (clean rooms, clean hot tub/pool, 'everything was very new and clean').
Service
10
Staff repeatedly described as super friendly/wonderful; a single service incident about not replenishing hot food late in service was noted but overall service sentiment is excellent.
Location
9
Multiple comments call the location great (convenient for visiting UWEC/CVTC); generally a strong positive.
Room Quality
8.2
Mixed to negative notes about beds and pillows (beds 'not great', pillows 'terrible' causing neck/back pain; bed height difficult for mobility).
Amenities
9.3
Many positive mentions (hot tub, pool, 24-hr whole-bean coffee machine, pet-friendly, nice common areas), with some negatives (pool could be warmer, inconsistent A/C, lack of fan).
Value for Money
8.6
Mostly fine for guests but at least one reviewer called it 'very expensive for one night' and a few comments on price/comfort trade-offs.
Food and Beverage
9.3
Breakfast frequently praised as good and varied; isolated complaints about eggs being rubbery/dry or a server not replenishing hot food shortly before closing.
Overall Experience
10
Strong overall impressions: many say they'd stay again, 'exceeded expectations', '11/10', and generally excellent experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Nearby Attractions
The Holiday Inn Express in Eau Claire, Wisconsin is perfectly situated near major highways and key establishments like the University of Wisconsin-Eau Claire and medical facilities.

Comfortable and Accessible Rooms
Guest rooms are well-equipped with modern amenities including Keurig Coffee Makers, Flat Screen TVs, and Mini Fridges. ADA accessible rooms with extra features cater to all guests' needs, while Luxury Suites offer a touch of indulgence.

Impressive Amenities
Enjoy the convenience of an Electric Vehicle charging station, Courtyard Fire Pit and Grills, indoor pool, fitness room, and an onsite Market. Whether for work or leisure, the hotel provides meeting spaces and a boardroom, ensuring a seamless stay.

Experience a blend of comfort and convenience at Holiday Inn Express Eau Claire - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAU

Location

Guest Reviews

9.3
Based on 272 reviews
Cleanliness: 10
Service: 10
Location: 9
Room Quality: 8.2
Amenities: 9.3
Value for Money: 8.6
Food and Beverage: 9.3
Overall Experience: 10
T
Tonya • family_with_children • us
10
Will stay again
Pros:

This is our second stay at this hotel and it is a great place to stay.

Cons:

The beds are not great and it would be nice if there was an option for thin pillows too. All the them in our room were thick

2026-10-26 • via Nuitee
R
Ralph • couple • us
10
Will stay there again when we come back up next year.
Pros:

Great variety, food was hot, ease of access.

2026-10-21 • via Nuitee
W
Walter • couple • us
10
Always the best
Pros:

Breakfast always amazing but server refused to put out more hot food 20 minutes before closing time!

2026-10-17 • via Nuitee
D
Dakota • family_with_children • us
10
2026-10-09 • via Nuitee
N
Nikolov • solo_traveller • us
10
Pros:

I like everything about the hotel. Excellent. Thank you for the Excellent experience. Definitely this is gonna be the hotel when we visit Eau Claire. Thank you.

Cons:

Only one thing can get better is if the water of the pool can be warmer.

2026-09-14 • via Nuitee
C
Chmurka • solo_traveller • us
10
2026-09-11 • via Nuitee
A
ASHLEY • family_with_children • us
10
Enjoyable
Pros:

Very clean. The breakfast was super! Hot tub and pool very clean. The staff was super friendly

2026-09-07 • via Nuitee
D
Daniel • couple • ke
8
2026-09-04 • via Nuitee
S
Susan • solo_traveller • us
10
Pros:

Clean rooms good location big rooms

2026-08-27 • via Nuitee
S
Susan • solo_traveller • us
10
2026-08-24 • via Nuitee
D
Douglas • extended_group • us
9
2026-08-22 • via Nuitee
R
Richard • couple • us
10
2026-08-14 • via Nuitee
K
Kathryn • couple • us
10
2026-08-08 • via Nuitee
J
James • couple • us
10
Exceeded Expectations
Pros:

Breakfast was good. Facility was clean and modern.

Cons:

Nothing worth commenting on.

2026-08-04 • via Nuitee
S
SANDRA • solo_traveller • us
10
All the facilities are easily available. I really liked the breakfast in the morning
Pros:

Everything was very new and clean

Cons:

Nothing

2026-08-04 • via Nuitee
D
David • couple • us
8
2026-07-23 • via Nuitee
J
Jackie • couple • us
10
Friendly
Pros:

Clean

Cons:

All was good.

2026-07-20 • via Nuitee
J
johnson • solo_traveller • us
10
2026-07-20 • via Nuitee
Y
Yates • solo_traveller • us
10
2026-07-18 • via Nuitee
L
Lindsey • couple • us
10
Really great stay here. The bed and pillows were so comfortable. The place was clean and everything was in good shape. I
2026-07-08 • via Nuitee