Quality Hotel and Conference Center Bluefield

Hotels
•
Quality Inn
6.1 (231 reviews)
3350 Big Laurel Highway , Bluefield , US
+1 304-325-6170

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
On-site bar/restaurant
Open/refreshing pool
Reasonable price/free parking
Cons:
Significant cleanliness problems (dirty rooms, mold, odors)
Outdated rooms and visible water damage
Maintenance issues (broken ice machine, unsecured doors, no laundry)
Inconsistent housekeeping and some rude check-in experiences
Limited breakfast options for some

Categories

Cleanliness
3
Multiple reviews report dirty rooms, stained/wet carpet, mold/water damage, odors, spider bite and poor housekeeping — cleanliness is a major negative.
Service
8.5
Staff repeatedly called out as very nice, polite and helpful at the front desk, though a few isolated incidents of rude or slow check-in occurred.
Location
8.5
Many reviewers note the hotel's convenient proximity to destinations and venues — location is consistently praised.
Room Quality
3.5
Rooms described as outdated, smoky or moldy smelling, with obvious water damage, stained carpets and dated bathrooms — room quality is poor.
Amenities
6.2
On-site pool, bar/restaurant and basic gym noted as positives, but broken ice machine, no laundry and maintenance issues reduce amenity quality.
Value for Money
7
Several guests mention reasonable or fair pricing for what is offered, though issues reduce perceived overall value for some.
Food and Beverage
7
Bar/restaurant receives praise for food and service; breakfast is available but described as limited by some guests.
Overall Experience
5.1
Mixed-to-negative overall: many had unacceptable experiences (leading some to leave), but good staff, location and certain amenities produced positive stays for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Features and Services
The Quality Hotel and Conference Center in Bluefield, WV caters to both business and leisure travelers with top-notch amenities. From a deluxe continental breakfast to a fitness center and sauna, guests are treated to a range of services that enhance their stay.

Business Center and Meeting Rooms
Corporate travelers will appreciate the well-equipped business center and spacious meeting rooms at this hotel. With access to copy and fax services, hosting events or conferences for up to 500 people is made convenient and professional.

Comfortable Accommodations
Each guest room at this West Virginia hotel is designed for comfort and convenience, featuring modern amenities like pillow-top mattresses, flat-screen TVs, and coffee makers. Whether for work or relaxation, the rooms cater to the diverse needs of every guest.

Book your stay at the Quality Hotel and Conference Center for a memorable and enjoyable experience in Bluefield, WV.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Aug 29, 2026 until Sat, Oct 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 231 reviews
Cleanliness: 3
Service: 8.5
Location: 8.5
Room Quality: 3.5
Amenities: 6.2
Value for Money: 7
Food and Beverage: 7
Overall Experience: 5.1
H
Hankins • family_with_children • us
1
Cons:

BED BUGS!!!!!!!

2026-11-03 • via Nuitee
H
Hankins • family_with_children • us
1
2026-11-02 • via Nuitee
S
Sieanna • couple • us
3
2026-11-01 • via Nuitee
S
Sims • family_with_children • us
5
Pros:

The nice staff and conf. On the inside .

Cons:

The outside needed some. upkeep

2026-10-27 • via Nuitee
I
Iris • extended_group • us
7
Pros:

The people

Cons:

The room needed an update.

2026-10-26 • via Nuitee
E
Elanda • solo_traveller • us
1
Stayed one night and it was so bad I had to break my stay, leave and book at Hampton Inn. There hotel and service was 10
Pros:

Location in proximity to my destination. Other than that- Nothing!

Cons:

Dirty, poor customer service, horrible housekeeping service

2026-10-23 • via Nuitee
J
Jennings • family_with_children • us
10
2026-10-22 • via Nuitee
H
Harriett • family_with_children • us
1
Not a good place to stay
Pros:

Nothing. DID NOT GET THE HANDY CAP ROOM I RECEIVED AND THE BARS IN THE TUBE WHERE TOO FAR APART. ROOM WAS DIRTY AND CARPET WET. I GOT A SPIDER BIT WEDNESDAY NIGHT AND I AM STILL UNDER A DOCTOR CARE.

Cons:

Everything

2026-10-22 • via Nuitee
R
ROBERT • family_with_children • us
10
Pros:

Location

Cons:

Good price

2026-10-17 • via Nuitee
S
Suzanne • couple • us
5
Cons:

Ice machine front fell on my husband while trying to get ice.

2026-10-12 • via Nuitee
J
Jeffrey • couple • us
1
I will never stay there again, & I would never recommend
Pros:

Not ONE thing!!!!

Cons:

The staff… took forever to greet us to check in.
Very rude, and registered us as someone else.
When I said this is not our name… they acted disgusted. The room had an odor! Room was outdated and but clean!

2026-10-11 • via Nuitee
N
Nadia • couple • us
5
Great staff but poor hotel maintenance!
Pros:

The staff were very nice and polite. They were also quick to help with any issues. Genuinely very kind people — especially at the reception desk!

Cons:

The hotel is clearly in need of some maintenance. There were several ceiling tiles in our bathroom that had water damage, and the carpet was badly stained with years of use. Also the A/C unit was very dirty with visible build up inside the vents and along the edges. We were given keys for external doors to get into the hotel after hours but found the door’s locking system did not work — anyone could enter through the side external doors. Along the hall to our room, there was an ice machine that had constant water on the floor and above the vending machine is a water damaged tile with what appeared to be mold growing all over it — the tile looked ready to collapses. All of this to say that the staff there is wonderful, but it’s clear that whatever company owns the hotel is not putting their money towards maintenance and upkeep as they should.

2026-10-08 • via Nuitee
J
Jennifer • couple • us
10
2026-09-17 • via Nuitee
J
Joseph • solo_traveller • us
10
Our stay at the Inn
Pros:

The room was clean the pool was open and the water was refreshing and clean the bar restaurant was reasonably priced and very convenient the staff was courteous and helpful

Cons:

The area around the pool needs some maintenance the gates to the pool need to be fixed

2026-09-17 • via Nuitee
N
Nate • couple • us
6
2026-09-14 • via Nuitee
P
paul • solo_traveller • us
10
Very nice
Pros:

Loved location, Restaurant and Bar is awesome great employees and food is tasty. Beds were very comfortable. Staff is always accommodating and welcoming.

Cons:

You can see the age of the hotel. No working laundry

2026-09-12 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-11 • via Nuitee
B
Bernie • couple • us
4
It’s was fair price for one night and breakfast.
Pros:

Location

Cons:

the smell of basement dampness in the hallways

2026-09-07 • via Nuitee
H
Hankins • solo_traveller • us
7
2026-09-04 • via Nuitee
C
CHARLES • solo_traveller • us
7
2026-09-01 • via Nuitee