Quality Hotel and Conference Center Bluefield

Hotels
•
Quality Inn
6.1 (332 reviews)
3350 Big Laurel Highway , Cumberland Heights , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Fax/photocopying
Facilities for disabled guests
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Dirty rooms
Outdated facilities
Noisy environment

Categories

Cleanliness
4.35
Many reviews indicated rooms were dirty and poorly maintained.
Service
7.35
Several reviews praised the friendliness and helpfulness of the staff.
Location
8.35
Positive feedback regarding the hotel's great location.
Room Quality
4.85
Numerous issues reported with room condition and cleanliness.
Amenities
5.35
Limited and outdated amenities mentioned in reviews.
Value for Money
5.85
Concerns that the cost did not match the quality of experience.
Food and Beverage
6.35
Mixed reviews on breakfast options and quality.
Overall Experience
6.35
Overall disappointing experience but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:17

Property Description

Features and Services
The Quality Hotel and Conference Center in Bluefield, WV caters to both business and leisure travelers with top-notch amenities. From a deluxe continental breakfast to a fitness center and sauna, guests are treated to a range of services that enhance their stay.

Business Center and Meeting Rooms
Corporate travelers will appreciate the well-equipped business center and spacious meeting rooms at this hotel. With access to copy and fax services, hosting events or conferences for up to 500 people is made convenient and professional.

Comfortable Accommodations
Each guest room at this West Virginia hotel is designed for comfort and convenience, featuring modern amenities like pillow-top mattresses, flat-screen TVs, and coffee makers. Whether for work or relaxation, the rooms cater to the diverse needs of every guest.

Book your stay at the Quality Hotel and Conference Center for a memorable and enjoyable experience in Bluefield, WV.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.1
Based on 332 reviews
Cleanliness: 4.35
Service: 7.35
Location: 8.35
Room Quality: 4.85
Amenities: 5.35
Value for Money: 5.85
Food and Beverage: 6.35
Overall Experience: 6.35
C
Corlissa • solo_traveller • us
10
I had a wonderful stay and will return again.
Pros:

Great staff, clean rooms, and a wonderful breakfast in the morning.

Cons:

I have nothing to say that I didn’t like about the property.

2026-05-01 • via Nuitee
K
Kevin • couple • us
10
Had a great time enjoyed myself like how big the rooms are was clean a nice place
Pros:

It’s a nice place to stay the people. They are very friendly.

Cons:

I just wish you a breakfast area had some kind of eggs. My wife mostly eats eggs for breakfast.

2026-04-29 • via Nuitee
C
Cook • couple • us
8
Pleasent
Pros:

Quite and comfortable

Cons:

N/a

2026-04-26 • via Nuitee
L
Loretta • solo_traveller • us
10
2026-04-22 • via Nuitee
A
Anne • couple • us
7
2026-04-19 • via Nuitee
D
Debbie • couple • us
10
2026-03-17 • via Nuitee
R
Robert • family_with_children • us
1
2026-03-02 • via Nuitee
L
Laura • family_with_children • us
1
We checked out within 30 minutes of checking in.
Pros:

Nothing

Cons:

Everything! The room was filthy, it stunk, there was broken glass in the bathroom. There was mold in the bathroom.

2026-01-21 • via Nuitee
D
DONALD • solo_traveller • us
10
2026-01-20 • via Nuitee
D
David • family_with_children • us
4
Pros:

I liked that the front desk was super friendly and they accommodated me in the best way they could. The house keepers were so nice. There was a blanket for the sofa bed. The beds were comfy.

Cons:

It’s JUNE, and the pool wasn’t opened. The carpet has a weird smell. Slow WiFi. We’d have to hunt down/ wait for a while for the people at the desk to help us because they would be outside smoking. Breakfast was only served until 9am. The remote in my room didn’t work. There wasn’t much of a variety to choose from for breakfast. There was also a lightbulb that was out.

2026-01-19 • via Nuitee
B
Brittany • couple • us
1
It wasn’t very pleasant
Cons:

There was no shower curtain. One of the beds was lopsided. Not enough towels.

2026-01-19 • via Nuitee
R
Robert • family_with_children • us
10
Pros:

That the room was comfortable and clean.

Cons:

That the laundry machines did not work.

2026-01-03 • via Nuitee
S
Sharita • couple • us
7
2025-12-22 • via Nuitee
J
Jo Ann • family_with_children • us
5
2025-12-21 • via Nuitee
J
Julie • couple • us
6
Saw Ckosen Road they were great
Pros:

Staff friendly, comfortable bed, great location

Cons:

Old carpet and fixtures . First night water would not get hot. Later it did

2025-12-15 • via Nuitee
R
Ron • family_with_children • us
3
Needs renovations
Pros:

Location

Cons:

Bed was broken. ice machine didn't work. Tub faucet was falling off. No drain in the tub. TV remote had no back. Batteries kept falling out. Thought we paid to much for that experience.

2025-12-08 • via Nuitee
L
Lambert • family_with_children • us
7
Awesome
Pros:

Very clean and safe

2025-11-28 • via Nuitee
G
Gisela • couple • us
9
2025-11-08 • via Nuitee
D
Delores • family_with_children • us
9
Pros:

Waffles

Cons:

Coffee was weak

2025-10-29 • via Nuitee
A
Ashley • couple • us
10
Peaceful and clean! Loved every moment
2025-10-28 • via Nuitee