Windward Passage Hotel

Hotels
•
Independent
6.8 (270 reviews)
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804 , St. Thomas , VI
1-340-774-5200

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Facilities

Fitness facilities
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Elevator
Fitness facilities
ATM/banking
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Nice clean property
Great location
Cons:
Rude staff
Dirty and outdated property

Categories

Cleanliness
5.55
The property is described as dirty and outdated in multiple reviews.
Service
8.05
Most staff were described as rude, but there were some mentions of friendly staff.
Location
8.55
Location is praised for being close to shops and restaurants.
Room Quality
5.55
Rooms reported as damp, dirty, or unrenovated with negative comments.
Amenities
6.55
Lacks essential amenities like drinking water and breakfast, with mixed reviews on available services.
Value for Money
7.05
Overall experience did not meet expectations compared to the price.
Food and Beverage
5.55
Poor options available, with no complimentary breakfast or snacks.
Overall Experience
7.55
Mixed experiences with significant issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:58

Property Description

Recreational Opportunities: Take a dip in the outdoor pool or work out in the fitness center at the Windward Passage Hotel.

Dining and Drinks: Indulge in delicious meals at the hotel restaurant or sip on your favorite drink at the bar/lounge.

Amenities and Services: Benefit from complimentary wireless and wired internet access, business center facilities, and event spaces.

Discover comfort and convenience at Windward Passage Hotel, the perfect choice for your stay in St. Thomas. Book now to experience the best of both leisure and business amenities!

Important information:

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.8
Based on 270 reviews
Cleanliness: 5.55
Service: 8.05
Location: 8.55
Room Quality: 5.55
Amenities: 6.55
Value for Money: 7.05
Food and Beverage: 5.55
Overall Experience: 7.55
D
Denise • couple • us
8
2026-05-29 • via Nuitee
A
Adolfo • solo_traveller • ar
10
Excelente
Pros:

Servicio

Cons:

Nada

2026-05-29 • via Nuitee
M
MONICA • couple • pr
2
I will not stay in this hotel ever again
Pros:

I did not like anything, the bed and the internet where the only things that where ok.

Cons:

I did not like anything, in the back of the hotels are bars and we asked to be moved to a part of the hotel where we could not hear the music, everything was broken lamps, TV, no Iron and the security box. They move me to a doubles bed when I separated a room with a king bed because of the noise in the back of the hotel.

2026-05-26 • via Nuitee
K
kei-Ana • family_with_children • vg
5
I would stay again just wouldn’t want to be in one of the back rooms. Decent stay. Thank you
Pros:

The breakfast was decent.

Cons:

The loud music coming from the backstreet. One of the double beds was noisy. The TV definitely needs to be updated.

2026-05-26 • via Nuitee
J
jewel • couple • us
4
Only stay here as a last resort.
Pros:

Location and staff

Cons:

The outside of the hotel needs a power wash and a paint job, it has looked the same since the 90’s. The room furniture is old and outdated. (late 80’s) . There are no usb ports and not enough plugs. It had a power-strip located under the head of the bed… Fire hazard . The room smelled old and musty… The toilet did not flush properly, we had to pull the chain in the tank. There were no other rooms available. Not worth the daily stay amount.

2026-05-26 • via Nuitee
J
jewel • solo_traveller • us
2
Stay here if you can’t find other accomdations
Pros:

Location and staff

Cons:

Old and outdated. Not worth the cost.

2026-05-26 • via Nuitee
D
Dalila • solo_traveller • vi
10
2026-05-25 • via Nuitee
B
Benjamin • couple • us
6
2026-05-20 • via Nuitee
R
Rhonda • extended_group • us
7
Would recommend for an economical place to stay.
Pros:

Bar outside was nice and the location was great

Cons:

Our room was not available at check-in (1630).

2026-05-17 • via Nuitee
R
Rhonda • extended_group • us
8
We would stay again.
Pros:

Nice location, close to ferry

Cons:

Did not accept cash payments for purchase during stay.

2026-05-17 • via Nuitee
G
Gina • couple • us
5
Book in advance to avoid this place.
Pros:

Location was fair.

Cons:

It’s over priced for what you get but I guess that is the entire island.

2026-05-12 • via Nuitee
J
Jeffers • couple • vi
10
2026-05-10 • via Nuitee
M
María E. Romero • solo_traveller • pr
4
Pros:

La limpieza y ubicación

Cons:

La Sra Mayor es muy educada y amable pero las otras me estaban ignorando atendiendo otras personas me guardaron los bultos bajo llave cuando fui a buscarlos no aparecía la llave estuve como 30 minutos esperando la llave de la habitación tampoco la entregaban no tienen personal que sepan español
Fatal

2026-05-09 • via Nuitee
S
Shomara • solo_traveller • sx
6
2026-05-07 • via Nuitee
P
Preytrice • couple • us
2
The stay was fine, great location . Great view !! Hotel was just a tad bit ran down for the price !
Pros:

The property location- in the middle of the city, the view was amazing!

Cons:

The property is a bit ran down for the price we paid . Bathtub was dirty and stained , the telephone didn’t work. Windows walls etc was dirty !

2026-05-07 • via Nuitee
J
Jasmine • solo_traveller • pr
10
2026-05-06 • via Nuitee
J
jewel • couple • us
3
Not worth $250 a night should be priced as 150 or less a night
Pros:

Beware: Not top tier for the price they charge.The entire hotel is heavily dated from the early 80s. The outside needs to be pressure washed and painted. The toilet did not flush properly, I had to reach in tank and pull the chain to the lever. The bathroom sink was made and supported by 2x4s…Beds were old and hard. Towels and sheet were dingy looking but smelled fresh..Headboard was late 70s. Not enough plugs, needs to accommodate modernized technology. No usb plugs in the wall or on a clock..The room was old and smelled mildew, closed up smell.

Cons:

Location , staff

2026-05-04 • via Nuitee
J
Jones • solo_traveller • vi
10
Pros:

Location ang service

2026-05-04 • via Nuitee
J
Joseph • family_with_children • vi
8
Pros:

Great breakfast

Cons:

Everything

2026-05-04 • via Nuitee
C
Cherice • couple • vi
10
2026-05-03 • via Nuitee