Windward Passage Hotel

Hotels
•
Independent
6.8 (270 reviews)
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804 , St. Thomas , VI
1-340-774-5200

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Facilities

Fitness facilities
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Elevator
Fitness facilities
ATM/banking
Breakfast available (surcharge)
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Review Highlights

Pros:
Nice clean property
Great location
Cons:
Rude staff
Dirty and outdated property

Categories

Cleanliness
5.55
The property is described as dirty and outdated in multiple reviews.
Service
8.05
Most staff were described as rude, but there were some mentions of friendly staff.
Location
8.55
Location is praised for being close to shops and restaurants.
Room Quality
5.55
Rooms reported as damp, dirty, or unrenovated with negative comments.
Amenities
6.55
Lacks essential amenities like drinking water and breakfast, with mixed reviews on available services.
Value for Money
7.05
Overall experience did not meet expectations compared to the price.
Food and Beverage
5.55
Poor options available, with no complimentary breakfast or snacks.
Overall Experience
7.55
Mixed experiences with significant issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:58

Property Description

Recreational Opportunities: Take a dip in the outdoor pool or work out in the fitness center at the Windward Passage Hotel.

Dining and Drinks: Indulge in delicious meals at the hotel restaurant or sip on your favorite drink at the bar/lounge.

Amenities and Services: Benefit from complimentary wireless and wired internet access, business center facilities, and event spaces.

Discover comfort and convenience at Windward Passage Hotel, the perfect choice for your stay in St. Thomas. Book now to experience the best of both leisure and business amenities!

Important information:

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.8
Based on 270 reviews
Cleanliness: 5.55
Service: 8.05
Location: 8.55
Room Quality: 5.55
Amenities: 6.55
Value for Money: 7.05
Food and Beverage: 5.55
Overall Experience: 7.55
C
Carol
8
Pros:

Everything and everyone was customer friendly. Except one front desk walker but i overlooked her behavior

Hopefully the management will put a microwave in each room again. To have to go downstairs to heat up food and only one microwave available can be rough.

Other than that I had a very nice stay. Yes would stay there again. Thanks Expedia for your price.

2025-10-10 • via Nuitee
S
Samaritan • family
10
Pros:

This was our second time staying at this hotel. It is centrally located on the main road with the jetty stop right in front. The hotel is still recovering from the hurricane, but it has come quite a long way. I hope they quickly get everything back to full operation because it is a full-service hotel with a pool on the second level, full bar, restaurant, gym, and more. We love this hotel with easy access to the taxi, water plane and ferry to other islands right on that street. The airport was close too. If you get a balcony with ocean view, you get a real treat. We highly recommend this hotel. Shopping is right at the center of it all. You can walk to many sites that are right there on the main street or two blocks away. This is worth staying for all of the conveniences it offers. A grocery store is right up the street, and it served hot meal buffet daily. There is a great restaurant just in walking distance. You will LOVE IT!

2025-10-10 • via Nuitee
G
Gustavo
6
Pros:

Smelly room

2025-09-30 • via Nuitee
A
Audrey
10
Pros:

The property was nice clean and very quiet. What I didn't like was there was no shopping close by

2025-09-28 • via Nuitee
F
Feroza
8
Pros:

No water to drink you got to pay

2025-09-23 • via Nuitee
L
Lee
10
Pros:

Excelent

2025-09-18 • via Nuitee
T
Trina G • family
6
Pros:

It was very close to everything. Loved the location.

2025-09-09 • via Nuitee
G
Gena • partner
6
Pros:

It’s fine for a very short overnight but we got stuck in one of the rooms which had not been renovated and it’s was pretty rough. Ask for a renovated room if you stay here.

2025-09-09 • via Nuitee
C
Charles • partner
2
Pros:

The hotel staff was incredibly rude — not all, but most. The property is dirty and very outdated. The TV was maybe 24" at best, and there weren’t any complimentary amenities at all — no water, no breakfast, nothing. This was my fourth time staying here for work, and it will definitely be my last.

2025-09-02 • via Nuitee
M
Marc
6
Pros:

Property is okay, it’s a good looking to walk around to lots of shops and restaurants but not much on property itself.

2025-09-01 • via Nuitee
C
Cristal • partner
10
Pros:

I liked everything

2025-08-31 • via Nuitee
T
Tiffany
2
Pros:

The air conditioner barely worked was very uncomfortable

2025-08-30 • via Nuitee
P
Pallavi
4
Pros:

there is no restaurant although I was promised there would be breakfast, but there was no breakfast

2025-08-30 • via Nuitee
K
Kelly • family
10
Pros:

Friendly staff. Clean rooms. Beautiful water front property. Ealking distance to restaurants, shopping and night entertainment.

2025-08-29 • via Nuitee
J
Jose
10
Pros:

Everything great

2025-08-29 • via Nuitee
W
Winston • partner
6
Pros:

It was okay

2025-08-27 • via Nuitee
V
Vikki • partner
10
Pros:

Close to shop and restaurants

2025-08-27 • via Nuitee
K
Kyron Lewis • family
10
Pros:

Windward was a great choice for my stay on the beautiful Island of St Thomas.

I've enjoyed the love resort stafff, amenities, free breakfast, convience of being able to walk and fulfil all of my shopping needs.

2025-08-27 • via Nuitee
T
tracia • partner
8
Pros:

The room we stayed in was updated compared to a previous stay in 2024 where the room was moldy, dusty and dated.

2025-08-27 • via Nuitee
J
Jerraine
8
Pros:

Area

2025-08-23 • via Nuitee