Holiday Inn Express Vancouver Airport-Richmond by IHG

Hotels
•
Holiday Inn Express
8.6 (1832 reviews)
9351 Bridgeport Road , Richmond , ca

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Close to airport
Helpful staff
Cons:
Basic room quality
Limited dining options

Categories

Cleanliness
8.15
Most reviews mention that the hotel was clean, but some guests noted issues with basic room quality.
Service
9.15
Guests highlighted helpful and friendly staff, especially in assisting with airport shuttles.
Location
9.15
The hotel's proximity to the airport and shuttle services received positive feedback.
Room Quality
8.15
Rooms are described as clean, comfortable, yet some mentioned they were basic.
Amenities
8.15
Good amenities such as breakfast included, but suggested improvements in dining options.
Value for Money
8.65
Guests find the hotel to be a good value considering its location and services.
Food and Beverage
8.65
Breakfast received positive remarks, but some guests desired more variety.
Overall Experience
8.75
Overall, guests had a very satisfying experience, largely due to service and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:05

Property Description

Luxurious Accommodations
Experience comfort and convenience at Holiday Inn Express Vancouver Airport-Richmond. Each room is equipped with a 50" LED cable TV, free WiFi, and a coffee machine for your enjoyment.

Delicious Dining Options
Start your day right with a hot continental breakfast featuring cheese omelets, eggs, and cinnamon rolls. Don't forget to grab a free daily newspaper before heading out to explore the city.

Convenient Location
With a free airport shuttle to Vancouver International Airport and proximity to popular attractions like River Rock Casino Resort and Downtown Vancouver, your stay with us promises both relaxation and adventure.

Book now to secure your stay at our hotel and elevate your travel experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YVR

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs CAD 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1832 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.75
G
Geraldine • solo_traveller • au
8
Pros:

The room and bathroom was spacious.

Cons:

The towels need to be replaced with new ones. The ones provided were thin.

2026-06-27 • via Nuitee
M
MOHAMED SHERIF • family_with_children • ca
10
I will come back again
Pros:

Staff were amazing. All of them smiling and very helpful. Every single person in this hotel was genuinely kind and nice.

Cons:

Shuttle not always on time. Had to wait for longtime at the airport.

2026-06-27 • via Nuitee
L
Leslie • couple • ca
7
Bed was comfortable. Typical breakfast offerings.
Pros:

Close proximity to the train.

Cons:

Cost of the room was inflated due to World Cup.

2026-06-26 • via Nuitee
C
Carmen • extended_group • ca
10
Very happy and will come back to stay again
Pros:

Attendance are curtesy and polite. They went beyond and over to show us the map around and help us to plan the 2 days visit in Richmond, Vancouver

Cons:

Nothing

2026-06-22 • via Nuitee
R
Robbie • family_with_children • nl
9
30 min met metro in down town Vancouver
Pros:

Erg vriendelijk personeel, goed verzorgde kamers

2026-06-21 • via Nuitee
K
Kai Ming • couple • au
8
Pleasant and good value
Pros:

Room was large and comfortable.

2026-06-20 • via Nuitee
M
Madam_Bluebird • Couples
10
Absolutely Perfect
Pros:

We stayed here a day before leaving on an Alaska cruise. This hotel was perfect. Location is superb. Only ten minute walk from the train and across the street from restaurants and shops in case you’ve forgotten anything. The hotel was extremely clean, friendly staff, and decent breakfast. They have everything you could need if you don’t feel like leaving the hotel. They even have microwaveable meals if you need to have dinner in your room. Toiletries, snacks etc available for purchase. If you do leave there is an excellent sushi restaurant right across the street. This is hands down the best place to stay if you’re headed for a cruise and get in a day early. Couldn’t have been happier.

2026-06-19 • via Tripadvisor
S
Selina • couple • ch
7
2026-06-19 • via Nuitee
P
Pamela • family_with_children • us
10
Expensive but comfortable
Pros:

The facilites were very clean and the bed super comfy.

Cons:

Over $300 for one night

2026-06-16 • via Nuitee
C
Claudia • family_with_children • co
8
Bien
Pros:

Las instalaciones, el desayuno y la amabilidad del personal

Cons:

Se que por seguridad ustedes deben registar una tarjeta débito y/o crédito, y descuentan, sin embargo. NO ESTOY DE ACUERDO EN QUE EL REEMBOLSO SEA 5 DÍAS HÁBILES LUEGO DEL CHECK OUT. Así como descuentan de manera inmediata el regreso del dinero debería ser de la misma manera

2026-06-16 • via Nuitee
W
Wayne • couple • ca
9
We enjoyed our quick stop over at the hotel. Its location and price were what we wanted in our stay
Pros:

location

Cons:

N/A

2026-06-14 • via Nuitee
N
Nora • extended_group • sg
8
Very convenient hotel with parking & delicious breakfast
Pros:

The location is very good as it’s in Richmond and very near the airport. Also having carpark facilities is so very convenient. The breakfast has really excellent spread despite the small restaurant space. Your breakfast staff are really commendable. The rooms are so spacious & well furnished.

Cons:

I would love to give a much higher rating if not for what happened to our friend’s room in 518. The toilet bowl was badly choked when they returned in the evening. The staff did not handle the call well & the situation was very mishandled. The couple was not expecting an immediate solution as they understand it was at night. But there was no assurance of a service personnel to be sent in the morning. Instead they were given a rubber plunger to do the clearing themselves. On top of that, the reception staff reminded them that this service is the usual norm for all choking & it was what to expect as this is IHG express. I think this is very unprofessional service for a hotel industry of your country regardless of the class of hotel a customer chooses.

2026-06-14 • via Nuitee
A
Anil • solo_traveller • us
9
2026-06-13 • via Nuitee
N
Navigator08291925873 • Couples
4
Still waiting for deposit refund 8 days later
Pros:

The room itself was comfortable and the shuffle to the airport was fine.However, there is no amenities in this hotel such as a restaurant or a bar and a taxi will be needed to go anywhere nearby, but my biggest gripe is 8 days later and they still have not refunded the deposit they took off me at check.In this is completely unacceptable.They must make millions of dollars holding onto customers money for over a week.

2026-06-11 • via Tripadvisor
Q
Quan • family_with_children • ca
10
2026-06-11 • via Nuitee
S
stuart • couple • gb
2
Poor
Pros:

Nothing

Cons:

Very Noisy, unclean

2026-06-09 • via Nuitee
A
Anna • couple • gb
9
Wonderful beds and superbly clean.
Pros:

Fantastically comfortable beds and the shuttle to and from the airport was a real bonus.

2026-06-07 • via Nuitee
D
Deborah • couple • us
9
Pros:

New rooms.. nice staff check in
And the driver to airport was super nice!

2026-06-05 • via Nuitee
J
Jane • couple • gb
8
2026-06-05 • via Nuitee
M
Micoy • family_with_children • ph
10
Good stay
Pros:

The cleanliness of the hotel

Cons:

More kindness at breakfast staff

2026-05-31 • via Nuitee