Holiday Inn Express Hotel & Suites Charlottetown by IHG

Hotels
•
Holiday Inn Express
8.3 (990 reviews)
200 Capital Drive , Charlottetown , ca
+1 902-892-1201

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Good breakfast
Cons:
High prices
Mold in the shower
Service responsiveness issues

Categories

Cleanliness
7.95
Several reviews mention the hotel is clean, but a review noted mold in the shower.
Service
8.95
Staff friendliness was frequently praised, but there were complaints about responsiveness.
Location
8.45
Location is convenient for airport access and local attractions.
Room Quality
8.45
Rooms are described as spacious and comfortable.
Amenities
8.45
Good amenities were mentioned, but cutlery quality was noted as a minor issue.
Value for Money
7.45
Some reviews indicated that prices have been rising without sufficient justification.
Food and Beverage
8.45
Breakfast received high praise for quality and selection.
Overall Experience
8.25
Generally positive with specific highlights on service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:34

Property Description

Indulge in Modern Comforts

Unwind and Recharge

Explore with Ease

Book your stay at Holiday Inn Express Hotel & Suites Charlottetown to experience the perfect blend of comfort, convenience, and leisure during your visit to Prince Edward Island. With an indoor pool, complimentary breakfast, and spacious rooms equipped with modern amenities like free WiFi and flat-screen TVs, your stay is sure to be relaxing. Upgrade to a suite with a spa bath for an extra touch of luxury. Stay active in the fitness center, take care of business at the on-site business center, and easily plan your local excursions with the tour desk. Explore nearby attractions and make the most of your trip with our convenient location.

Important information:

Please note you must show a photo ID upon check in and have a valid credit card. Must be 21 or over to check in.
Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 990 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.25
T
Thomas • family_with_children • ca
9
2026-08-21 • via Nuitee
J
Juanita • family_with_children • ca
3
Cons:

The social areas wasn’t clean at all

2026-08-20 • via Nuitee
K
Karen • couple • ca
8
Une nuit seulement mais très confortable
Pros:

En général très bien sauf les lits bruyants. Je ne sais pas la marque des matelas mais si tu t’assoyais sur le bord du lit s’était bruyant.

Cons:

Le personnel très courtois

2026-08-19 • via Nuitee
C
Cara • family_with_children • ca
7
Staff were great! Hotel was ok
Pros:

Staff were very friendly and helpful!!

Cons:

The room was in the basement. Lots of noises at night through the walls and from toilets and showers runnimg

2026-08-18 • via Nuitee
M
Mary • solo_traveller • ca
7
2026-08-16 • via Nuitee
J
James • couple • ca
10
Was excellent.
2026-08-13 • via Nuitee
D
Darren • couple • ca
5
Pros:

Only one available

Cons:

Poorly outdated and high cost for below average room

2026-08-12 • via Nuitee
Z
zhizhong • family_with_children • ca
8
2026-08-11 • via Nuitee
S
Subrata • extended_group • ca
10
2026-08-11 • via Nuitee
N
nathalie • solo_traveller • ca
9
Cons:

Malheureusement pas eu le temps de goutter au brioches, car petite quantité a la fois et fait au fur et à mesure, il y avait beaucoup de clientèle aussi, même manquait de places!

2026-08-07 • via Nuitee
S
Susan • solo_traveller • ca
7
2026-08-06 • via Nuitee
W
William • family_with_children • ca
10
2026-08-04 • via Nuitee
A
Andrew • solo_traveller • ca
10
2026-08-03 • via Nuitee
N
Natalie • family_with_children • ca
7
Pros:

Location, breakfast, style and cleanliness of hotel

Cons:

Fitness facilities had multiple broken machines. Housekeeping did not vacuum rooms unless asked which for a location known for beaches (sand) was strange and left our room feeling dirty even after housekeeping had come by. We also requested 4 full towels in our room and everyday had to go get more.

2026-08-02 • via Nuitee
I
Ine • solo_traveller • de
8
2026-08-02 • via Nuitee
M
Mark • family_with_children • ca
8
Pros:

Breakfast was constantly restocked. Slightly earlier check in request was accommodated.

Cons:

Beds were kinda droopy and noisy. Vending machines were out of order.

2026-07-25 • via Nuitee
E
Eric • solo_traveller • ca
10
2026-07-22 • via Nuitee
R
Raj • couple • ca
9
2026-07-21 • via Nuitee
R
Raymond • solo_traveller • ca
10
2026-07-21 • via Nuitee
A
Adrien • solo_traveller • ca
10
2026-07-20 • via Nuitee