Le Royal Hotel Lyon - MGallery Collection

Hotels
MGallery
8.6 (1384 reviews)
20 Place Bellecour , Lyon , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable room
Great location
Friendly staff
Cons:
Some areas need updating
Parking was not included in the initial booking

Categories

Cleanliness
8.65
The room was very nice and very clean.
Service
9.15
Very friendly and attentive staff, helpful with recommendations.
Location
9.15
Excellent central location, close to everything.
Room Quality
8.15
Rooms were stylish but a bit dated.
Amenities
8.15
Standard quality for this hotel tier, some areas need renovation.
Value for Money
8.65
The hotel generally offers good value, though some amenities could be better.
Food and Beverage
8.15
Breakfast was excellent, but some room facilities could use improvement.
Overall Experience
8.75
A pleasant stay, but with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:28

Property Description

Luxurious Accommodation
Indulge in the elegant guest rooms and suites at Hôtel Le Royal Lyon, featuring modern amenities and tasteful decor, offering a comfortable retreat during your stay.

Culinary Excellence
Savor exquisite meals at 'l'Institut' restaurant, where renowned chefs from the prestigious Paul Bocuse Institute craft gourmet dishes. Don't miss the opportunity to partake in cooking classes for a truly memorable experience.

Prime Location
Conveniently located overlooking Place Bellecour, with easy access to major attractions and public transportation, Hôtel Le Royal Lyon provides the perfect base for exploring the vibrant city of Lyon.

Ready to experience luxury and convenience in Lyon? Book your stay at Hôtel Le Royal Lyon - MGallery Collection now!

Important information:

Extra beds are only possible in the Superior Double Room - City Side.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 29 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1384 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
R
Richard couple gb
3
This hotel everything is broken
Pros:

The location is pretty good, close to good restaurants, attractions and shops

Cons:

Almost everything is broken. The AC is barely working, set at the lowest temp and keeps running, just making the room not hot. The hot water of the shower will be hot for 5 min, and slowly cool down during my shower, and then get a bit warmer. The window, someone opened the window during cleaning, and I could close it, has to call for staff to push it really hard to close it. And the room is not clean at all.

2026-05-30 via Nuitee
M
Monica solo_traveller ch
10
Allgemein haben wir es aber genossen und können das Hotel empfehlen!
Pros:

Sehr nettes, hilfreiches Personal!
Frühstück: sehr reichhaltige Auswahl

Cons:

Die ganze Ausstattung, ist mir zu alt. Viel Stoff: schwere Doppelvorhänge, überall Teppiche und Tapeten und Kissen, auch Stühle mit schwerem Stoff. Fürs Auge ist es schön aufeinander abgestimmt, aber wirkt staubig und dunkel.
Die Angestellten, die die Eierspeisen zubereiten, sind Träumer! Wir warteten oft sehr lange auf unsere Bestellung.

2026-05-30 via Nuitee
9
902nihalg Family
2
Unfortunately Not a Family-Friendly Experience
Pros:

While the hotel itself is beautiful and well located, our stay was ultimately overshadowed by a very disappointing experience at breakfast.

The female breakfast chef spoke quite rudely to our daughter after misunderstanding her order. What upset us even more was the lack of a meaningful response afterwards, despite us sharing our concern with the hotel.

To be fair, one member of the staff, Sandrine, did try to help and was kind in her approach, which we appreciated. Unfortunately, the overall handling of the situation still left us disappointed.

For families traveling with children, the attitude of the staff matters just as much as the hotel itself. Because of this experience, I believe families with children should think twice before booking this hotel.

2026-05-29 via Tripadvisor
S
Sibel couple tr
8
All was great, but the bathtub makes me question to come back here or not…
Pros:

All was good, but the bathrooms should be renovated. And the bathtub was too high to go in and out…

Cons:

All was good, but the bathrooms should be renovated. And the bathtub was too high to go in and out…
Plus there should be electric outlets for phone charging near the bed…

2026-05-29 via Nuitee
M
Maria-Grazia couple ch
10
2026-05-27 via Nuitee
V
Vincent solo_traveller fr
8
2026-05-26 via Nuitee
I
IOANNIS couple gr
10
2026-05-26 via Nuitee
M
mtraveler21 Family
4
No Air Conditioning on Fifth (Top) Floor
Pros:

DO NOT STAY ON THE FIFTH (TOP) FLOOR.

Booked a superior room overlooking Place Bellacour -- well-appointed room on the fifth floor with large windows and good views. The room was clean, spacious, quiet, and a few steps from the Metro.

However, the hotel had no air conditioning in my room or in the hallways on the 5th floor! It wasn't just weak... it literally did not exist. No matter what setting you used on the thermostat, no air came out of the vents. I had family staying in rooms on the 2nd floor, and the air conditioning worked fine there...just not the 5th floor rooms!

This stay was during the May 2026 heat dome, and temperatures were above 30 C. Completely unacceptable for a "5-star" hotel charging 5-star prices to advertise having air conditioning and to not deliver during a heat wave.

2026-05-25 via Tripadvisor
O
ouardi couple ma
6
2026-05-24 via Nuitee
Y
Yasemin couple tr
10
2026-05-22 via Nuitee
J
Janet couple us
9
2026-05-22 via Nuitee
A
Ahmet Talha couple tr
8
Genelde iyi idi.
Pros:

Yatak çok rahattı. Temizlik çok iyi idi. Kahvaltı iyi idi. Çalışanlar çok yardımsever ve kibardı.

Cons:

“İç avlu” aslında apartman boşluğu idi. Klima sistemi çok kötü idi. Isıtma veya soğutma yappmadığı gibi bir de çok gürültülü idi. Banyo da küvet kenarı çok yüksekti ve küvete girip çıkmak bizim gibi yaşlı insanlar için cambazlık gerektiriyordu.

2026-05-19 via Nuitee
O
Olga solo_traveller se
9
Great hotel for a comfortable stay.
Pros:

Amazing location and a beautiful hotel!

Cons:

The room was really beautiful with a very comfortable bed and pillows but the wallpaper in the hall of my room was somewhat dirty, which slightly spoiled the experience of this nice place.

2026-05-19 via Nuitee
Y
Yohann solo_traveller fr
10
Pros:

Le personnel ainsi que les petits détails qui font la différence par rapport aux autres hôtels + classiques

Cons:

La télé malheureusement

2026-05-19 via Nuitee
E
EMMANUEL couple fr
9
2026-05-18 via Nuitee
M
Mariana extended_group ar
10
Pros:

El hotel es hermoso. El desayuno espectacular. Y la ubicación in fue insuperable.

2026-05-18 via Nuitee
V
Violeta couple is
10
All went very well
Pros:

Character, quality, location

Cons:

-

2026-05-16 via Nuitee
M
Mirosevich couple au
10
Fantastic Stay in Beautiful Lyon
Pros:

The hotel was exceptional, fantastic central location with the iconic square and all the venues around it, just a short walk away. Room was generous in size and comfort, and the staff where very helpful and friendly with an Aussie who could not speak the local language well. Love Lyon and will definately return to Le Royal on our next visit.

Cons:

Le Royal met all our expectations for a hotel on holiday - cannot fault it.

2026-05-15 via Nuitee
B
beatrice couple ro
1
Horrible stay - this is maybe 2 stars but in no case 5. Rude staff- the parking is public and a bit of a walk away and i
Pros:

Horrible stay - this is maybe 2 stars but in no case 5. Rude staff- the parking is public and a bit of a walk away and it’s unsafe - homeless people hanging around. There is no valet at night. They didn’t help with bags and rooms smelt stuffy and didn’t smell clean.

Cons:

Horrible stay - this is maybe 2 stars maximum and in no case 5. Rude staff- the parking is public and a bit of a walk away and it’s unsafe - homeless people hanging around. There is no valet at night. They didn’t help with bags and rooms smelt stuffy and didn’t smell clean.

2026-05-14 via Nuitee
J
JuCaCe couple ar
8
2026-05-14 via Nuitee