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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Dry cleaning
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Breakfast in the room
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Parking garage
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Luxurious Accommodation
Indulge in the elegant guest rooms and suites at Hôtel Le Royal Lyon, featuring modern amenities and tasteful decor, offering a comfortable retreat during your stay.
Culinary Excellence
Savor exquisite meals at 'l'Institut' restaurant, where renowned chefs from the prestigious Paul Bocuse Institute craft gourmet dishes. Don't miss the opportunity to partake in cooking classes for a truly memorable experience.
Prime Location
Conveniently located overlooking Place Bellecour, with easy access to major attractions and public transportation, Hôtel Le Royal Lyon provides the perfect base for exploring the vibrant city of Lyon.
Ready to experience luxury and convenience in Lyon? Book your stay at Hôtel Le Royal Lyon - MGallery Collection now!
Extra beds are only possible in the Superior Double Room - City Side.
A deposit may be required at the property.
Location
Guest Reviews
Personnel très pro. Mention spéciale au barman
Nous avions une chambre supérieur avec vu sur la cour mais en ouvrant les fenêtres un énorme mur donc sans aucune vue !!! Au prix de la chambre c’est vraiment limite !!!!
Местоположение
В отеле идет ремонт,но это дело времени
Breakfast was very good ( above standard) and the location is convenient. The bed was comfortable and i liked that small touch where house keeping gave out small chocolates in the evenings.
Water pressure in the bath was very weak.. requires much improvement. Overall based on my experience I believe that this is more like a 4 start hotel ( should be so) and not a 5 start standard.
Locations
Air conditioning was weak at night we felt
The location at Place Bellecouer is excellent and conveniently accessible by subway too. The river is at walking distance too. Lots of good shopping and restaurants in the vicinity.
The staff was very courteous and helpful. The decor and the toiletries were very good. An iron was provided on request.
The room was small though well furnished. The wifi didn't work, my laptop couldn't pick up the signal although it was working elsewhere. That could not be rectified. Luckily I had data on my phone and could use my personal hotspot.
The cord of the electric kettle was short and could not be used at the designated spot. The lobby and restaurant were under renovation, but plenty of great restaurants at walking distance.
M Gallery hotels are always very curated and beautiful. Lyon had several, but only one had a five star rating and it was this one. The website looked promising, and I upgraded the room to a superior with view.
The room was large and comfortable with fantastic views. But it stops there. The furniture is worn and torn and showing signs of its age. The lobby is undergoing a renovations and construction crews are everywhere. The "makeshift" lobby is tiny and has zero ambiance.
No restaurant, no lobby, no lobby bar. On top of that a room thats dated and tired. Carpet was worn and torn. The AC barley cooled and I was sweating both nights. I told the staff and they never followed up with me, t was not important to them.
Employees were all very nice and friendly. But not trained in five star hotel service. I arrived and was told "passport and credit card please" no welcome to xxxxx etc. She was super nice and had a smile, but all of it felt more like check-in at a 4 star hotel.
The first night I got no turndown service. The second night housekeeping knocked and I was in room. She put a bowl of chocolate in front of me and said "chocolate for you ?" I took two and she said goodbye. That was the extent of the turndown.
I purchased five star and barley got 4. Do not stay here until after the renovation. Im sure after that it will be great. On the plus side, the location of this hotel is one of the best in the city.
The property is very tastefully and comfortably presented. They are experiencing some refurbishment so I hope this will be as sympathetic.
Nothing
Posizione centrale tutto ok
Location, quality, service was all great!
Nothing!
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