Sarova Stanley

Hotels
9 (1531 reviews)
Corner of Kimathi Street and Kenyatta Avenue , Nairobi , ke

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Excellent food
Cons:
Expensive bar
Room card issues

Categories

Cleanliness
8.33
Cleanliness was generally good, but there were minor issues mentioned about room maintenance.
Service
9.8
Staff were consistently described as helpful and friendly, contributing to a positive experience.
Location
9.34
Central location in Nairobi was frequently highlighted as a strong point.
Room Quality
8.29
Rooms were clean but some reviews mentioned that the beds were not very soft.
Amenities
9.32
Amenities like the pool and spa were enjoyed by guests.
Value for Money
8.28
Some reviews mentioned that certain services, like the bar, were expensive.
Food and Beverage
9.33
Food quality received high praise, especially for the breakfast and specific meals.
Overall Experience
9.3
Overall experience was highly rated across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:44

Property Description

Luxurious Accommodation
Experience elegance and comfort in our luxury rooms at Sarova Stanley, each offering stunning views of Nairobi. Relax in style with a seating area, satellite TV, and free Wi-Fi.

Culinary Delights
Indulge your taste buds at our 3 restaurants - from al fresco buffet-style meals at Pool Deck Restaurant to authentic Thai cuisine at Thai Chi. Enjoy a casual dining experience at Thorn Tree Café.

Wellness and Leisure
Unwind at Stanley Health Club with a fitness area, sauna, and steam bath. Stay active with yoga and aerobics classes.

Ready to elevate your stay in Nairobi? Book now and enjoy our premium amenities and central location.

Important information:

Guests are required to show a valid ID cart or passport at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$50 per person per night when using an available extra bed.
    People 13 years old and over stay for US$70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1531 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
A
Ashley couple gb
10
Excellent city centre hotel
Pros:

All staff extremely well trained and ready to serve.
Great pool area with bar.
Food is excellent.

Cons:

N/A

2026-02-14 via Nuitee
R
Reda family_with_children gb
10
Pros:

We stayed there just for a long day between flights and enjoyed everything: spacious room, rooftop pool, bar, and had a delicious lunch at the restaurant. Also a drink at the legendary cafe. Everything was excellent: always smiling and polite staff, amazing meal, heated pool, and my partner enjoyed a sauna too. It is a heritage hotel with a rich history.
We definitely will stay there again if we visit Nairobi.

2026-02-14 via Nuitee
N
njd123 Business London, England
10
A First Class Hotel Experience
Pros:

The Stanley was everything I hoped for and more.
A truly historical hotel that is proud of its heritage, immersing its guests in old world charm and timeless comfort.

But the Stanley is more than a building. From the porters, to the front desk team, from the waiters and butlers, to the guest services and concierge, all present the best in Kenyan hospitality, making the resident feel perfectly at home.

A special thanks to the hostesses of the 1902 Club Lounge, including Emily and Faith, providing the finest service, in oasis of calm and elegance.

2026-02-13 via Tripadvisor
T
Torben couple dk
9
2026-02-13 via Nuitee
C
Colin couple ca
9
2026-02-13 via Nuitee
J
jansM5267JR Couples
6
Ok for one night
Pros:

An old hotel, said to be the first in Nairobi, so it has a historic ambiance. But it’s decidedly faded. Dark wood, burgundy carpets and a pervading foisty smell on our floor.
It’s in the business district so it’s possible to take a walk around the streets (without jewellery or too much cash) so you can get a feel for the district. We appreciated that.
But in the hotel, to get to the pool, you have to walk through one of the hotel restaurants which was full of noisy diners when we were there. Bit offputting! We stayed one night and that was enough.

2026-02-12 via Tripadvisor
J
Jana family_with_children de
10
Tolles Hotel in zentraler Lage
Pros:

Ein tolles Hotel in zentraler Lage.

Cons:

Der Aufenthalt war zu kurz. Das Hotel hat uns so gefallen, dass wir gerne mehr Zeit hier verbracht hätten. Sollten wir wieder mal in Nairobi eine Unterkunft benötigen, wäre dies unsere erste Wahl.

2026-02-12 via Nuitee
D
DAVID WYNNE couple gb
8
Always enjoy this hotel
Pros:

I always enjoy this hotel

Cons:

I have been staying at satova hotels for 5 years and only this time I found out about the discount scheme of 7.5 percent

2026-02-12 via Nuitee
P
Peter solo_traveller us
8
Very good transition stay
Pros:

Rustic comfortable stay with great food

Cons:

Abrupt power cuts.

2026-02-10 via Nuitee
K
Kanita couple dk
9
Great place
2026-02-09 via Nuitee
A
argyropoulosa Business
10
Everything was perfect
Pros:

Everything was perfect, but John was the best! The food world was perfect the Servise excellent and the hall was beautiful!!!!!!!

2026-02-05 via Tripadvisor
L
laszlonep2026 Family
10
5* review of the Thai Chi restaurant
Pros:

Thai Chi restaurant deserves 5*.
Alex was a great waiter and he gave us a wonderful time at the restaurant. Thank you and we are definitely coming back!

2026-02-04 via Tripadvisor
F
flab2023 Business Kampala, Central Region
10
My experience at Sarova Stanley
Pros:

Here is a polished and well-structured version of your review with improved grammar, flow, and professionalism:
Sarova Stanley is a wonderful place to stay in Nairobi city. The location is very convenient, with spacious rooms and excellent services. If you are looking for quality accommodation, look no further than Sarova Stanley. They blend warm hospitality with a touch of Thai culture, creating a truly unique experience.
I had the pleasure of interacting with an amazing team who made my stay memorable. Special thanks to Susan, who always ensured I never left empty-handed, and to Triza, Christine, Beatrice, Victoria, and Jackie for their outstanding service. The chefs—Caroline, Alice, Simon and David—went above and beyond to prepare my special meals. They even took the time to ask about my local Luo dishes and cooked them perfectly.
I truly appreciate the care and attention I received at Sarova. The heated pool and gym facilities are excellent and add great value to the stay. I must also recognize Diana, Jay, Cosmos, Daudi, Annette, and Periz, Emily for their exceptional hospitality.
Thank you, Sarova Stanley, for making my stay so comfortable and enjoyable. I highly recommend this hotel to anyone visiting Nairobi.

2026-02-03 via Tripadvisor
R
Roman solo_traveller ro
9
2026-01-31 via Nuitee
N
Neil family_with_children gb
10
Great value 5 star hotel, with bags of history.
Pros:

Fantastic 5 star hotel in the center in of Nairobi, with great facilities.
Very friendly staff with good swimming pool and restaurants.

Cons:

Couldn't walk around downtown Nairobi at night.

2026-01-31 via Nuitee
S
Steeve family_with_children cd
9
Pros:

Personnel très prompt.

2026-01-30 via Nuitee
K
Katarzyna family_with_children pl
10
2026-01-30 via Nuitee
H
H family_with_children pk
9
Pros:

The hotel is a beautiful oasis in a busy area. Wonderful staff particularly at the concierge.

Cons:

Breakfast and pool side dinner could have been better.

2026-01-30 via Nuitee
K
kenhart Solo travel
10
The ultimate customer experience
Pros:

This is my 6 th visit to the Stanley hotel in Nairobi.
It is the ultimate in customer experience. When Jackie remembers my breakfast preferences it make you feel valued as a person.

Another occasion someone ( Nellie) asked about our programme (kenyathriving). She had remembered we had a problem and showed genuine interest if it had been resolved.

Yes the food is great and the rooms and amenities are top class.

However it is the experience which wins my vote

2026-01-28 via Tripadvisor
H
Hilda couple ca
7
Excellent old building that could be the home to a beautiful modern hotel.
Pros:

Staff were great. Friendly. Helpful.
The hotel had the old regal feel to it (but I was surprised that some of the old colonial photos still adorned the walls).
The pool area and pool bar were very nice.

Cons:

The location is in the centre of a lot of traffic.
The hotel is old and hasn’t kept up with required updates. I love modern inside an old shell, but this one needs a bit more modernization.

2026-01-27 via Nuitee