Holiday Inn Express Exeter East by IHG

Hotels
Holiday Inn Express
8.6 (226 reviews)
Guardian Road Exeter Business Park, Exeter, England, EX1 3PE , Exeter , GB

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Elevator
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Wheelchair accessible parking
Snack bar/deli
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noise from adjoining rooms

Categories

Cleanliness
7.99
Some rooms had cleanliness issues, with dust and cobwebs mentioned.
Service
9.46
Outstanding service by staff, very apologetic and accommodating.
Location
9
Convenient location near Sandy Park.
Room Quality
7.45
Issues with bed quality, mentioned lumpy and uncomfortable mattresses.
Amenities
8.98
Facilities satisfactory, good breakfast but parking charges applied.
Value for Money
8.94
Good price for the stay overall considering the positive aspects.
Food and Beverage
8.49
Breakfast quality was good, though some food service issues noted.
Overall Experience
8.46
A mix of positives and negatives, but overall satisfactory for a short stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:37

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and vending machine

Dining Options: Dine at the on-site restaurant, snack at the bar/lounge, and start your day with a complimentary buffet breakfast

Featured Amenities: Benefit from a 24-hour front desk, luggage storage, and meeting rooms

Experience comfort and convenience at the Holiday Inn Express Exeter East. Book your stay now to enjoy a memorable experience with us!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 226 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 7.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.49
Overall Experience: 8.46
R
Ruth couple gb
7
Pros:

Stay was ok. Staff were nice. Had dinner there. The dining room was very cold and dull. People sitting with jackets on. Lacked any ambience.

2026-06-06 via Nuitee
F
fleming family_with_children gb
8
I came i drank i slept woke up and ate sorted
Pros:

Was tasty

2026-06-06 via Nuitee
M
Mark couple gb
6
Not a bad stay overall
Pros:

Good size room, good showebreakfast ok but not very hot, plenty to eat

Cons:

Room had a very musty smell, the quilt on the bed was far to small

2026-06-06 via Nuitee
E
Erdenebaatar family_with_children gb
6
Pros:

Breakfast was good.

Cons:

Family room doesn't have a proper single bed for kids! Uneven surface of the small sofa was really uncomfortable for my daughter!

2026-06-06 via Nuitee
D
diane couple gb
10
Good
Pros:

Great location

Cons:

The walks are thin and you can hear everything in an adjoining room

2026-06-06 via Nuitee
A
andy solo_traveller gb
10
2026-06-06 via Nuitee
A
Adrianus solo_traveller nl
8
Mooi accommodatie voor doorreis
Pros:

Goede accommodatie voor de doorreis. Goede uitvalsbasis voor bezoek aan exeter. Mooie kamers. Het hotel was zoals verwacht

Cons:

Niets

2026-06-05 via Nuitee
C
Carolyn couple gb
8
Wholly satisfactory
Pros:

All went well.

Cons:

Cannot think of anything.

2026-06-05 via Nuitee
A
Angus couple gb
3
Very poor quality
Pros:

Not much

Cons:

BED FAR FAR TOO SMALL

AND

VERY POOR LIGHTING IN BEDROOM; VERY DIFFICULT TO SEE TO READ

2026-06-04 via Nuitee
M
Mikaela family_with_children gb
8
great for the money! perfect for a stop over on a really long journey
Pros:

staff were very friendly and helpful, room was clean, breakfast was fine, easy to find and good location

Cons:

the room opposite us had a dog in that had been left alone and was non stop howling from when the owner left it. Maybe pet friendly and non pet friendly rooms should be in different areas? staff did offer to move us but it was already very late and one of my kids was asleep so the staff member kept coming to the hall way and making small noises which seemed to settle the dog. very helpful staff

2026-06-04 via Nuitee
N
nicola couple gb
10
Excellent for pre flight stay
Pros:

Location excellent -easy to find - reception staff good. Very clean and comfy

2026-06-04 via Nuitee
M
McEwan solo_traveller gb
10
2026-06-03 via Nuitee
R
Robert family_with_children gb
8
2026-06-03 via Nuitee
T
Tom family_with_children gb
5
Basic expectations were not met.
Pros:

Location

Cons:

Additional parking charge. This was discounted as guests but £7 for the night felt cheeky and was not clear in the listing. They also had not set up the cot that was requested but had set up a sofa bed instead. This was quickly resolved however.

2026-06-03 via Nuitee
J
Julie family_with_children gb
10
Great stay great staff
Pros:

Staff

Cons:

Paying for parking

2026-06-03 via Nuitee
K
Kirk solo_traveller gb
8
2026-06-02 via Nuitee
K
Kerry family_with_children es
9
2026-06-02 via Nuitee
S
sheena family_with_children gb
8
Lovely staff, very helpful and friendly. Overall a great stay for uni open day.
2026-06-02 via Nuitee
S
Strubel solo_traveller gb
10
2026-06-02 via Nuitee
M
Monique solo_traveller nl
8
Pros:

Ruime kamer

Cons:

Niets

2026-06-02 via Nuitee