Holiday Inn Express Exeter East by IHG

Hotels
•
Holiday Inn Express
8.1 (5973 reviews)
Guardian Road , Exeter , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, welcoming staff
Clean and comfortable rooms
Convenient location for travel/stopovers
Good breakfast with variety and gluten-free options
Air conditioning in rooms
Cons:
Paid and limited/tight parking
Some rooms with smell/damp or dated decor
No gym
Occasional issues with pillows/mattresses or small room size for three
Isolated maintenance issues (USB ports, loose toilet seat)

Categories

Cleanliness
8.7
Multiple guests praised cleanliness ("cleanliness excellent", "immaculate", "clean and comfortable"); occasional notes about carpet needing cleaning in dog rooms.
Service
8.8
Staff repeatedly described as friendly and welcoming with good customer service and attentive breakfast/desk staff, with only a few isolated service hiccups.
Location
8.5
Many reviewers found the location convenient for travel/airport/motorway and as a stopover to Cornwall; generally praised.
Room Quality
7.2
Rooms are generally comfortable and as advertised, but there are several complaints: damp smell in one room, small rooms for three, uncomfortable pillows/mattresses, loose toilet seat and dated decor in places.
Amenities
7.5
Air conditioning and breakfast facilities noted positively; negatives include paid/tight parking, no gym, some non-working USB ports and limited parking space.
Value for Money
7
Mixed perceptions: several guests felt it was expensive for what was offered (and compared unfavourably to nearby chain), while others called it affordable — parking charges lowered perceived value.
Food and Beverage
8.4
Breakfast and buffet repeatedly praised (good variety, gluten-free options); occasional criticisms such as limited choice late in service and a poor gluten-free pizza.
Overall Experience
8.7
Overall many positive stopover experiences: comfortable, quiet, friendly staff and good breakfast made stays pleasant despite some issues with parking and occasional room problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:38

Property Description

Modern Accommodation with Complimentary Breakfast and WiFi
The contemporary Holiday Inn Express Exeter East provides excellent value with inclusive breakfast and free WiFi. Each room boasts air-conditioning, a power shower, and a 32-inch TV.

Convenient Onsite Bar and Dining Options
Guests can unwind at the relaxing bar and savor a daily hearty breakfast. In the evenings, indulge in delicious paninis, pizzas, and burgers in the lounge.

Ideal Location for Exploring Devon
Located in a commercial district near the Met Office and just a short distance from Exeter International Airport, the hotel offers easy access to Dartmoor & Exmoor National Parks. Explore Exmouth and Westpoint Area within a 10-minute drive.

Book your stay at Holiday Inn Express Exeter East for a delightful and convenient experience.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay, applies. Pets are welcomed by prior arrangement with the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.1
Based on 5973 reviews
Cleanliness: 8.7
Service: 8.8
Location: 8.5
Room Quality: 7.2
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 8.7
S
Simon • solo_traveller • gb
4
Ok - on a good day
Pros:

Good location, friendly staff

Cons:

Room was damp, didn’t smell great and was expensive

2026-09-19 • via Nuitee
S
Sarah • couple • gb
7
2026-09-19 • via Nuitee
F
Fiona • couple • gb
6
2026-09-19 • via Nuitee
H
Harriet • family_with_children • gb
7
2026-09-19 • via Nuitee
M
Marcia • couple • gb
7
2026-09-18 • via Nuitee
E
eirini • couple • gb
1
Pros:

Location

Cons:

Room smelt of dumb. Staff did make me aware of the issue prior but it was a last minute reservation and I had no choice but to sleep in a smelly room for a ridiculous price.

2026-09-18 • via Nuitee
M
michael • family_with_children • gb
8
Cons:

We arrived at 8.30 and the kitchen was closed but never mind

2026-09-17 • via Nuitee
C
Cherry • couple • gb
5
Wouldn’t bother again
Cons:

Ambience poor felt like a hostel. Not near any nice restaurants.only choice was a steak house

2026-09-17 • via Nuitee
K
Katherine • solo_traveller • gb
4
2026-09-17 • via Nuitee
A
Amelia • solo_traveller • gb
8
Straightforward and comfortable
Pros:

Everyone is very friendly, the place is clean and easy

Cons:

The fire alarms regularly go off so that’s frustrating

2026-09-17 • via Nuitee
O
Oksana • family_with_children • ua
9
2026-09-16 • via Nuitee
A
Abdullah Murat • couple • tr
3
Cons:

Kahvaltı çok kötüydü

2026-09-16 • via Nuitee
S
Sandra • solo_traveller • gb
8
Pros:

Friendly and helpful reception staff on arrival.
Comfortable bed and good bathroom facilities.
Good location for onward journey.

Cons:

Funny smell in the corridors.

2026-09-15 • via Nuitee
G
Gökçen • family_with_children • tr
8
2026-09-15 • via Nuitee
D
Daiva • family_with_children • gb
4
2026-09-15 • via Nuitee
E
Elisabet • solo_traveller • es
10
2026-09-15 • via Nuitee
L
lorraine • solo_traveller • gb
10
2026-09-15 • via Nuitee
B
Ben • solo_traveller • gb
8
All good
Pros:

Friendly, clean

Cons:

Needed more staff serving in bar in the ey

2026-09-14 • via Nuitee
D
Deborah • couple • gb
5
Though convenient for the airport there really isn’t much more to say.
Pros:

Convenient for the airport.

Cons:

Beds were the smallest doubles ever. Very tight squeeze particularly as one of us had a broken arm. Lacking any kind of welcome on arrival. Bedrooms are very basic and small. No tissues in the bathroom. Car park very full.

2026-09-14 • via Nuitee
K
KERRI • solo_traveller • gb
9
2026-09-13 • via Nuitee