Holiday Inn Express Exeter East by IHG

Hotels
•
Holiday Inn Express
8.1 (5916 reviews)
Guardian Road , Exeter , gb

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, welcoming staff
Clean and comfortable rooms
Convenient location for travel/stopovers
Good breakfast with variety and gluten-free options
Air conditioning in rooms
Cons:
Paid and limited/tight parking
Some rooms with smell/damp or dated decor
No gym
Occasional issues with pillows/mattresses or small room size for three
Isolated maintenance issues (USB ports, loose toilet seat)

Categories

Cleanliness
8.7
Multiple guests praised cleanliness ("cleanliness excellent", "immaculate", "clean and comfortable"); occasional notes about carpet needing cleaning in dog rooms.
Service
8.8
Staff repeatedly described as friendly and welcoming with good customer service and attentive breakfast/desk staff, with only a few isolated service hiccups.
Location
8.5
Many reviewers found the location convenient for travel/airport/motorway and as a stopover to Cornwall; generally praised.
Room Quality
7.2
Rooms are generally comfortable and as advertised, but there are several complaints: damp smell in one room, small rooms for three, uncomfortable pillows/mattresses, loose toilet seat and dated decor in places.
Amenities
7.5
Air conditioning and breakfast facilities noted positively; negatives include paid/tight parking, no gym, some non-working USB ports and limited parking space.
Value for Money
7
Mixed perceptions: several guests felt it was expensive for what was offered (and compared unfavourably to nearby chain), while others called it affordable — parking charges lowered perceived value.
Food and Beverage
8.4
Breakfast and buffet repeatedly praised (good variety, gluten-free options); occasional criticisms such as limited choice late in service and a poor gluten-free pizza.
Overall Experience
8.7
Overall many positive stopover experiences: comfortable, quiet, friendly staff and good breakfast made stays pleasant despite some issues with parking and occasional room problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:38

Property Description

Modern Accommodation with Complimentary Breakfast and WiFi
The contemporary Holiday Inn Express Exeter East provides excellent value with inclusive breakfast and free WiFi. Each room boasts air-conditioning, a power shower, and a 32-inch TV.

Convenient Onsite Bar and Dining Options
Guests can unwind at the relaxing bar and savor a daily hearty breakfast. In the evenings, indulge in delicious paninis, pizzas, and burgers in the lounge.

Ideal Location for Exploring Devon
Located in a commercial district near the Met Office and just a short distance from Exeter International Airport, the hotel offers easy access to Dartmoor & Exmoor National Parks. Explore Exmouth and Westpoint Area within a 10-minute drive.

Book your stay at Holiday Inn Express Exeter East for a delightful and convenient experience.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay, applies. Pets are welcomed by prior arrangement with the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.1
Based on 5916 reviews
Cleanliness: 8.7
Service: 8.8
Location: 8.5
Room Quality: 7.2
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 8.7
A
Aly • family_with_children • gb
5
2026-08-15 • via Nuitee
G
gary • couple • gb
10
Great bed, lovely cool room, nice breakfast
Pros:

The air con was a dream.
Miller & Carter next door was a bonus

Cons:

Can’t think of anything

2026-08-15 • via Nuitee
I
Ian • family_with_children • gb
10
Pros:

Breakfast was good. Location was excellent. Price was also very competitive. Being dog friendly really helped us with our travel arrangements to Cornwall. It's so good to see the hotel offering dog friendly rooms. Well done on that service.

Cons:

No complaints just praise around 🙌

2026-08-15 • via Nuitee
K
Kirsten • family_with_children • de
9
Ein sehr gutes Preis-Leistungsverhältnis, wir kommen gern wieder!
Pros:

Die Zimmer waren sehr sauber, die Betten sehr groß und bequem, die Ausstattung mit Fön, Bügeleisen, Bügelbrett, Wasserkocher mit Tee, Kaffee und Milch sehr gut. Das Frühstücksbuffet hatte mit Obst, Joghurt, Müsli, Toast, Muffins, Croissants, Aufstriche, Bacon, Rührei, Würstchen, Bohnen sowie Panecake alles, was man braucht, um gut in den Tag zu starten. Auch Wasser, Säfte und alle Arten von Heißgetränken. Hier muss man aufpassen, wenn man keinen löslichen bzw. Nescafe mag, sollte man den zweiten Vollautomaten nutzen. Wir wurden außerdem sehr gut über Allergene in den Nahrungsmitteln aufgeklärt. Tische gab es ausreichend, wir mussten nie warten und das Personal ist sehr nett und hilfsbereit. Gegenüber des Hotels gibt es einen Park and ride Parkplatz mit guten Busanbindungen nach Exeter City. Parkgebühr auf hoteleigenem Parkplatz 7 Pfund pro Tag. Günstig im Vergleich, die Parkgebühren sind in Großbritannien sehr hoch.

2026-08-14 • via Nuitee
C
Chiriac • solo_traveller • gb
10
Pros:

Ok

Cons:

Ok

2026-08-13 • via Nuitee
L
Luana • family_with_children • it
8
Ottima soluzione per un paio di notti
Pros:

Ottima posizione, personale gentile, stanza pulita e colazione varia e abbondante

Cons:

Stanza un po’ piccola per 4 persone e bagno con poco appoggio

2026-08-12 • via Nuitee
G
Gourakh • solo_traveller • gb
5
Acceptable
Pros:

You pay for what you get.

Cons:

Parking is not included in the price.

2026-08-12 • via Nuitee
A
Arnold • solo_traveller • gb
8
2026-08-12 • via Nuitee
A
Andrew • couple • gb
8
2026-08-12 • via Nuitee
R
Ruth • extended_group • pt
8
2026-08-12 • via Nuitee
K
Kateřina • family_with_children • cz
8
Čistě ubytování za rozumnou cenu
Pros:

Čisté pokoje. Dobré snídaně včetně crupets, které byly průběžně doplňovány, což opravdu oceňuji (není to bohužel standart v každém Holiday Inn), milý personál. Konvice a čaj na pokoji. Parkování na 24 h za 7 £.

Cons:

Dál od centra.
Při ubytování 4 osob velmi málo prostoru na pokoji. Přistýlka (rozkládací gauč) ne úplně stabilní. Nemožnost otevřít okno v pokoji.
Na pokoji není lednice. V koupelně není štětka na WC.
Na snídani není možnost klasické snídaně (sýr, šunka, zelenina).

2026-08-11 • via Nuitee
E
Eszter • solo_traveller • hu
9
2026-08-11 • via Nuitee
L
Lloyd • family_with_children • gb
8
2026-08-11 • via Nuitee
R
Robert • solo_traveller • gb
8
Comfortable hotel, decent room with good breakfast
Pros:

Room was clean and good breakfast selection. Easy check in / check out. Helpful staff.

Cons:

Breakfast was busy and had to pay for parking (although discounted rate for guests)!

2026-08-11 • via Nuitee
R
Ross • family_with_children • gb
8
Convenient for a short stay for airport access
Pros:

Fine for one night.

Cons:

Room fairly tight if using sofabed. Main bed uncomfortable and ditch to the middle

2026-08-11 • via Nuitee
S
salvatore • family_with_children • gb
10
lovely hotel
Pros:

great place, I have stayed there many times before. great breakfast also I love the pancake machine

2026-08-11 • via Nuitee
D
Daisy • couple • gb
6
Pros:

Good location for travelling to Cornwall

Cons:

Room smelt of damp , no mattress for baby crib

2026-08-10 • via Nuitee
A
Amanda • couple • gb
6
Not so good
Pros:

Location to where we needed to go.
Room clean and bed comfortable

Cons:

Restaurant not very clean, tables not clean and bar service not good as one staff checking in and doing bar.
Breakfast not great - bacon tough, eggs cold and tasteless and again table not cleaned very quickly

2026-08-10 • via Nuitee
R
Rue • solo_traveller • gb
8
Pros:

Liked the location as it was easily accessible.

Cons:

The breakfast was okay overall; however, it would have been nice to have a wider choice of eggs. Scrambled eggs were the only option available throughout all three days of our stay, so having alternatives such as fried, boiled or poached eggs would have been appreciated.

2026-08-10 • via Nuitee
P
Patrick • solo_traveller • gb
10
Pros:

I loved the comfortable room it was quite and I slept well and very clean the reception staff on both days were really friendly and helpful not pretending. The staff on the morning breakfast were so busy but still managed to make it lot easy. And nothing was to much.one member of staff made me laugh. I'm staying again in two weeks i will certainly recommend to stay here to anyone that asks thank you so much for a lovely stay.

2026-08-10 • via Nuitee