Holiday Inn Express Exeter East by IHG

Hotels
•
Holiday Inn Express
8.1 (5973 reviews)
Guardian Road , Exeter , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, welcoming staff
Clean and comfortable rooms
Convenient location for travel/stopovers
Good breakfast with variety and gluten-free options
Air conditioning in rooms
Cons:
Paid and limited/tight parking
Some rooms with smell/damp or dated decor
No gym
Occasional issues with pillows/mattresses or small room size for three
Isolated maintenance issues (USB ports, loose toilet seat)

Categories

Cleanliness
8.7
Multiple guests praised cleanliness ("cleanliness excellent", "immaculate", "clean and comfortable"); occasional notes about carpet needing cleaning in dog rooms.
Service
8.8
Staff repeatedly described as friendly and welcoming with good customer service and attentive breakfast/desk staff, with only a few isolated service hiccups.
Location
8.5
Many reviewers found the location convenient for travel/airport/motorway and as a stopover to Cornwall; generally praised.
Room Quality
7.2
Rooms are generally comfortable and as advertised, but there are several complaints: damp smell in one room, small rooms for three, uncomfortable pillows/mattresses, loose toilet seat and dated decor in places.
Amenities
7.5
Air conditioning and breakfast facilities noted positively; negatives include paid/tight parking, no gym, some non-working USB ports and limited parking space.
Value for Money
7
Mixed perceptions: several guests felt it was expensive for what was offered (and compared unfavourably to nearby chain), while others called it affordable — parking charges lowered perceived value.
Food and Beverage
8.4
Breakfast and buffet repeatedly praised (good variety, gluten-free options); occasional criticisms such as limited choice late in service and a poor gluten-free pizza.
Overall Experience
8.7
Overall many positive stopover experiences: comfortable, quiet, friendly staff and good breakfast made stays pleasant despite some issues with parking and occasional room problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:38

Property Description

Modern Accommodation with Complimentary Breakfast and WiFi
The contemporary Holiday Inn Express Exeter East provides excellent value with inclusive breakfast and free WiFi. Each room boasts air-conditioning, a power shower, and a 32-inch TV.

Convenient Onsite Bar and Dining Options
Guests can unwind at the relaxing bar and savor a daily hearty breakfast. In the evenings, indulge in delicious paninis, pizzas, and burgers in the lounge.

Ideal Location for Exploring Devon
Located in a commercial district near the Met Office and just a short distance from Exeter International Airport, the hotel offers easy access to Dartmoor & Exmoor National Parks. Explore Exmouth and Westpoint Area within a 10-minute drive.

Book your stay at Holiday Inn Express Exeter East for a delightful and convenient experience.

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay, applies. Pets are welcomed by prior arrangement with the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.1
Based on 5973 reviews
Cleanliness: 8.7
Service: 8.8
Location: 8.5
Room Quality: 7.2
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.4
Overall Experience: 8.7
S
Simon • family_with_children • gb
5
Alright for an overnight stay but eat and drink elsewhere
Pros:

The rooms were clean and tidy

Cons:

The double beds were on the small side and if you are both on the tall side a comfortable nights sleep is pretty slim. The prices were steep, almost £10 for a glass of wine is extortionate and the evening meals were poor but had a pretty hefty price tag.

2026-10-13 • via Nuitee
E
Esther • solo_traveller • ie
8
Pros:

It was absolute value for price. Very clean staff helpfull. Basic and perfect for airport layover.

2026-10-12 • via Nuitee
A
Anna • solo_traveller • pl
10
Pros:

Very comfy rooms, with fast internet. Nice lobby. Kind staff.

2026-10-12 • via Nuitee
D
david • solo_traveller • gb
10
Pros:

The staff were excellent, couldn't do enough, the bar staff were very friendly and made our stay even better

Cons:

N/A

2026-10-12 • via Nuitee
G
G • solo_traveller • gb
9
All fine
Pros:

Breakfast all good, same as other HI vsits

2026-10-12 • via Nuitee
A
Alan • solo_traveller • gb
10
2026-10-11 • via Nuitee
A
Allen • solo_traveller • gb
10
2026-10-11 • via Nuitee
M
MATHEW • solo_traveller • sg
7
2026-10-10 • via Nuitee
O
Olivia • family_with_children • it
5
2026-10-10 • via Nuitee
S
Sara • family_with_children • gb
9
2026-10-10 • via Nuitee
J
Jill • solo_traveller • gb
9
2026-10-10 • via Nuitee
G
Gail • couple • gb
6
2026-10-10 • via Nuitee
C
Chris • family_with_children • gb
10
2026-10-10 • via Nuitee
J
Joyce • couple • gb
10
A very pleasant surprise. All round excellence.
Pros:

Plenty of car parking spaces. Everything smelt clean in the lobby. Very friendly check in. A early arrival request was met. One of the first things I noticed was a microwave - not used by us, but a very good idea. Hallways and room clean. Very comfortable bed, good quality bedding, calming decor. Quiet room. Lovely bathroom, good shower, double usage door an excellent idea. Good quality hangers. Recycling station and recycling bin in room. Drinking glasses - often missed by your competitors. Good sized mugs. Breakfast was excellent. Couldn’t fault anything. Never used Holliday inn express before, but will return.

Cons:

There was nothing.

2026-10-10 • via Nuitee
M
Mathias • extended_group • ch
8
2026-10-09 • via Nuitee
R
Rowland • solo_traveller • gb
10
2026-10-09 • via Nuitee
F
Faisal Shafiq KHAN • solo_traveller • pk
9
Decent and quiet around, Next to Bus stop, Highly supportive staff.
Pros:

Comfortable stay, nearby the bus stop, Decent Breakfast and comfortable rooms.

Cons:

All good.

2026-10-08 • via Nuitee
D
Deborah • family_with_children • gb
8
Very comfortable and great breakfast.
Pros:

Staff very efficient and professional, very comfortable rooms. Great location for getting into Exeter by park and ride bus into centre of town.

2026-10-08 • via Nuitee
L
leanne • solo_traveller • gb
3
Cons:

Corridors smelt of cannabis, no where near any public transport. Breakfast buffet was not great no bags to go. Bed had a squeaking noise every time you move I think from headboard.

2026-10-08 • via Nuitee
C
Chun • family_with_children • gb
8
2026-10-07 • via Nuitee