Best Western Downtown Phoenix

Hotels
•
Best Western
8.2 (711 reviews)
620 N 6Th St , Phoenix , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean
Great location
Helpful staff
Good value for money
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.66
Several mentions of cleanliness, but some reviews noted issues like musty smells and a lack of thorough cleaning.
Service
8.63
Majority of comments highlighted friendly and helpful staff, although a few had negative experiences.
Location
9.17
Most guests appreciated the convenient location near the Convention Center.
Room Quality
8.12
Rooms generally spacious and comfortable, though there were concerns about cleanliness.
Amenities
7.65
Pool and gym facilities received mixed reviews, and some expected more options.
Value for Money
8.61
Guests found the hotel offered good value considering its price.
Food and Beverage
7.16
Breakfast options were frequently described as monotonous and lacking variety.
Overall Experience
8.63
Despite some issues, the overall sentiment was positive with many enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:44

Property Description

Luxurious Amenities and Convenient Location

Outdoor Swimming Pool and Free Wi-Fi
Enjoy a relaxing stay at our Pheonix hotel with an outdoor swimming pool and complimentary Wi-Fi in all rooms.

Comfortable Accommodations and Delicious Breakfast
Experience comfort with a flat-screen TV, seating area, and en suite bathroom in each room. Start your day right with a free daily breakfast at Best Western Downtown Phoenix.

Nearby Attractions and Leisure Facilities
Conveniently located just 5 minutes from U.S Airways Center and Montgomery Stadium, our hotel also offers a poolside hot tub for ultimate relaxation. Book your stay now for an unforgettable experience!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please Note: Extra beds are not available for use in rooms with two queen size beds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 18 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 711 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
A
Alejandra • family_with_children • us
8
Pros:

Staff was super friendly

Cons:

Even do check in was at 3pm, alot of rooms were not ready. The lobby had quite a few people waiting for their rooms to be cleaned. Maybe they need more housekeepers....

2026-03-26 • via Nuitee
C
Cassandra • family_with_children • us
7
2026-03-23 • via Nuitee
R
Roberta • family_with_children • us
10
Price was high but made it work.
Pros:

Excellent

Cons:

No comment

2026-03-23 • via Nuitee
R
Renee • couple • us
8
Hotel ideal para escala a tu destino final.
Pros:

El desayuno es un desayuno sencillo y completo. Lo bueno es que tienes en Recepción café todo el tiempo. El personal es atento y formal y es un hotel muy recomendable para una o dos noches de escala.

Cons:

Visite este hotel de ida y regreso a mi destino. No vi nada que podría decir que no me gustó teniendo en cuenta la relación calidad precio.

2026-03-22 • via Nuitee
M
Marco • couple • us
3
We travelled a lot and these was the worse experience ever.
Pros:

Location is good. The breakfast is okay for a continental breakfast.

Cons:

We got there at 4:10pm and we could get in our room until 11:30 pm because they were under staff. No clean rooms available. At one point there were 41 people at the lobby waiting for rooms. Totally unacceptable. They wouldn’t refund money.

2026-03-22 • via Nuitee
S
Stefan • extended_group • de
8
Gut für eine Nacht für ein NBA Spiel
Pros:

Die Nähe zum NBA Stadion, die Betten waren bequem, das Personal war freundlich und hilfsbereit. Restaurants in der Nähe.

Cons:

Kostenpflichtiger Parkplatz, viel zu kleiner Frühstücksraum für die Größe des Hotels, das Schlafsofa war nicht bezogen und wir mussten uns selbst die Sachen von der Rezeption holen.

2026-03-08 • via Nuitee
E
Erika • solo_traveller • us
10
2026-03-06 • via Nuitee
T
Tso • family_with_children • us
8
Pros:

Free breakfast 😄

Cons:

The pool being open up to 10 p.m. only wish was longer

2026-03-06 • via Nuitee
W
Wilson • family_with_children • us
2
Old building not with the price.
Pros:

The staff were friendly. The bed was comfortable

Cons:

Me & my family could hear the next rooms over talking at 4:00am. We also could hear the noise coming from the traffic outside. Poor wall insulation. Old building and old furniture. The toilet had issues flushing.

2026-03-02 • via Nuitee
J
Justin • couple • us
7
2026-01-20 • via Nuitee
F
Francisco • family_with_children • us
8
2026-01-19 • via Nuitee
D
David • solo_traveller • us
7
2026-01-19 • via Nuitee
R
Robert • couple • us
10
I will visit again when I am in town. We were throughly impressed.
Pros:

Close to our needs

Cons:

I had no complaints

2026-01-19 • via Nuitee
R
Russell • couple • us
9
2026-01-19 • via Nuitee
D
Danielle • family_with_children • us
8
Pros:

The Breakfast was really good and had healthy options

Cons:

The rooms were outdated and restrooms

2026-01-19 • via Nuitee
K
Keryl Kris • solo_traveller • us
8
2026-01-19 • via Nuitee
W
Watchman • family_with_children • us
8
Pros:

Breakfast

Cons:

Paying $18 parking fee.

2026-01-18 • via Nuitee
M
Megan • family_with_children • us
6
Pros:

The room was clean and nice

Cons:

Unexpected parking fee of $20 per car, breakfast was low on most items,

2026-01-16 • via Nuitee
D
Daniel • family_with_children • ca
10
Cons:

Stationnement $$$

2026-01-12 • via Nuitee
R
Ruben • solo_traveller • us
8
Good stay, good value for the price. Booking/hotel arranged an extra charge without asking me first.
Pros:

The staff is friendly and welcoming.

Cons:

After completing the reserve online, booking asked my estimated time of arrival, which I thought it was just informative, and automatically this translated into the property charging me in advance for 2 hours of early checkin. I didn't want to pay extra and there was no way to revert being charged. I arrived 1 hour before checkin and I was charged almost 60 USD extra without being asked about it. I could just have sit to have a coffee in the reception area and wait.

2026-01-10 • via Nuitee