Holiday Inn Express & Suites Colorado Springs North by IHG

Hotels
•
Holiday Inn Express
8.3 (160 reviews)
7110 Commerce Center Drive , Colorado Springs , US
+1 719-592-9800

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Free
Children allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby indoor pool
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Great/central location
Good breakfast/coffee
Convenient for attractions
Clean areas noted by some guests
Spacious/comfortable rooms (in some cases)
Great views/balcony
Cons:
Pool/hot tub issues (cold, dirty, closed, over-chlorinated)
Room cleanliness/odors, stained towels, dirty carpets, bug bites
Noise (near elevator, thin walls)
Parking very limited/problematic
Maintenance issues (door latch, AC, chipped paint)
Overpriced for some guests
Some unfriendly staff in breakfast area

Categories

Cleanliness
7.6
Mixed reports: several guests praised a 'super clean' facility, while others reported cigarette smell, stained towels, dirty carpets and sofa-bed issues and even bug bites.
Service
9.6
Generally excellent: numerous comments about friendly, helpful and accommodating staff, front desk praised and staff helped locate lost phone; isolated reports of unfriendly staff at breakfast.
Location
9.5
Consistently praised as central and convenient, close to shopping, hiking and attractions, with several mentions of great views and balcony mountain views.
Room Quality
7.4
Mixed room quality: some rooms described as large and comfortable but multiple complaints about odors, dark rooms, AC issues, doors not latching and poor sofa-bed mattresses.
Amenities
6.7
Amenity problems noted repeatedly: pool and hot tub were cold, closed, green or overly chlorinated; hot tub tarp/broken; limited parking and some positive notes about available snacks/water.
Value for Money
7.1
Mixed value: some guests found the rate overpriced (one paid >$300/night) and parking poor, while others felt the convenience and included breakfast provided reasonable value.
Food and Beverage
8.5
Breakfast is frequently praised (good/great breakfast, coffee is good), though some guests wanted a more diverse breakfast menu and noted unfriendly breakfast staff at times.
Overall Experience
10
Overall positive sentiment driven by strong staff, location and breakfast despite recurring amenity and room-complaint themes; many guests described their stay as satisfactory or exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location near US Air Force Academy
Located just a short 15-minute drive from the US Air Force Academy in Colorado Springs, Colorado, our hotel offers a perfect blend of comfort and convenience.

Modern Amenities for a Relaxing Stay
Indulge in our complimentary hot breakfast buffet, unwind in our indoor pool and hot tub, and stay connected with free high-speed WiFi throughout the property.

Fitness and Business Facilities for Your Needs
Stay on top of your fitness routine at our well-equipped fitness center, and take care of business matters at our 24-hour business center.

Book your stay at Holiday Inn Express Hotel & Suites Colorado Springs - Air Force Academy for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 160 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.5
Room Quality: 7.4
Amenities: 6.7
Value for Money: 7.1
Food and Beverage: 8.5
Overall Experience: 10
E
Emily • family_with_children • us
8
2026-04-14 • via Nuitee
N
Natasha • family_with_children • us
10
Pros:

Over all was great.

Cons:

The first room door was died so we had to move rooms. But thats wasn't to bad

2026-03-24 • via Nuitee
L
Leslie • family_with_children • us
9
Pros:

location was great, had amazing views and friendly staff

Cons:

Some of the staff working in the breakfast area were not very friendly or greeting

2026-03-20 • via Nuitee
A
Aileen Jean • family_with_children • us
8
The experience is satisfactory but could improve more.
Pros:

The location

Cons:

The menu for breakfast could be more diverse and could have more choices but the coffee is good.

2026-03-17 • via Nuitee
A
Alonzo • extended_group • us
2
2026-03-05 • via Nuitee
K
Kaitlin • family_with_children • us
4
Rooms were okay for a last minute one night stay, staff was nice.
Pros:

The staff was nice

Cons:

The hotel smelled like cigarettes and the pool was gross, it was green and smelled gross

2026-03-04 • via Nuitee
B
Brittany • family_with_children • us
9
Pros:

Reason we booked was to swim

Cons:

The pool was cold and the hot tub broken and just covered with a tarp

2026-02-23 • via Nuitee
• couple • us
10
2025-10-14 • via Nuitee
S
Stefanie • couple • de
6
Cons:

Es knackt und knarzt überall, extrem laut das Zimmer! Geräusch die ganze Nacht und die Tür hat eine handbreit Luft unten

2025-10-14 • via Nuitee
P
Patricia • friends
10
Pros:

Great staff, super clean facility. Great location close to shopping and hiking!

2025-10-09 • via Nuitee
K
Kristin
10
Pros:

Clean, quiet, convenient

2025-10-08 • via Nuitee
D
Donna • family_with_children • us
10
2025-10-05 • via Nuitee
P
Ping • couple • us
10
2025-10-02 • via Nuitee
R
Ryan
10
Pros:

Staff was amazing, good breakfast, super convenient location

2025-09-29 • via Nuitee
S
SAMUEL
10
Pros:

Very friendly staff and clean rooms also good breakfast.

2025-09-23 • via Nuitee
C
Christopher • partner
10
Pros:

This Holiday Inn Express is convenient and accommodating

2025-09-10 • via Nuitee
L
Lei • family
2
Pros:

Can even rest a lots of noise room was close to the elevator all night noise

2025-09-05 • via Nuitee
W
Wongnirattisai • family_with_children • us
10
Pros:

Staff very helpful when we were looking for a missing phone.

Cons:

Door to bathroom didn't latch. Room 219

2025-09-04 • via Nuitee
M
Megan
8
Pros:

Everything was great besides the fact that the pool had way too much chlorine to where it burned your eyes even just being in the room. We had a hard time getting pool towels as well. Otherwise, breakfast was great, it smelled and looked clean inside & out. Conveniently located near lots of attractions.

2025-09-01 • via Nuitee
S
Shea Marie • partner
10
Pros:

Clean and accommodating

2025-09-01 • via Nuitee