Hillside Inn Pagosa

Hotels
7.7 (589 reviews)
2 Solomon Drive , Pagosa Springs , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable beds
Cons:
Limited breakfast options
Noise issues
Dark rooms
Mold in amenities

Categories

Cleanliness
7.28
Mixed reviews; many mentions of cleanliness but some negative experiences with specific areas.
Service
8.75
Positive sentiments regarding friendly staff and good service overall.
Location
8.29
Convenient location with access to nearby areas and away from busy construction.
Room Quality
7.74
Rooms generally clean but some complaints about space and comfort.
Amenities
6.77
Limited breakfast options and amenities not fully meeting expectations.
Value for Money
7.73
Generally recognized as good value, especially compared to nearby motels.
Food and Beverage
6.78
Breakfast quality did not meet some guests' expectations.
Overall Experience
8.25
Largely positive experiences with notable comfort and service despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:18

Property Description

Indulge in Comfort and Convenience

Luxurious Rooms: Experience elegance in our red and gold themed rooms, each equipped with cable TV for your entertainment.

Relaxation Oasis: Unwind in our indoor pool and whirlpool, or enjoy the continental breakfast served daily.

Explore Nature: Venture out to nearby hiking trails or visit the Pagosa Springs hot springs just 3 miles away.

Book your stay at Hillside Inn Pagosa now for a perfect blend of relaxation and adventure!

Important information:

Please note that credit cards will be authorized upon check-in for the total amount of the stay. In the event a credit card is declined the property reserves the right to cancel the reservation. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DRO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 589 reviews
Cleanliness: 7.28
Service: 8.75
Location: 8.29
Room Quality: 7.74
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 6.78
Overall Experience: 8.25
J
Jozette family_with_children us
6
Would not recommend!!!!
Pros:

The location was great and the property was nice . Checked in with Robin and she was amazing. Robin made the stay worthwhile.

Cons:

Bed was uncomfortable, morning staff was rude. The breakfast was nothing like the pictures…. Only had cereal and bagels.

2026-07-02 via Nuitee
M
Manuel solo_traveller us
9
2026-07-01 via Nuitee
R
Robert couple us
8
A Good Room with Some Complications!
Pros:

WE did not eat breakfast at the hotel as it ended at 9 a.m. Parking was close to the room we were assigned. We requested and easy access room and they met our needs.

Cons:

We requested a two bed room with easy access by phone the night before. When we arrived the evening of our stay about 6 p.m. we were assigned a room like we requested. When we entered the room one bed had no bedding on it and the room had not been cleaned. We agreed to go have dinner at a restaurant that we were told a lot of people liked and they would get the room cleaned. When we got back the room was ready, however, the restaurant was not as good as we were told.

2026-06-30 via Nuitee
J
Julian family_with_children us
9
2026-06-29 via Nuitee
A
Ahmad solo_traveller us
8
Pros:

Location, cleanliness, staff

Cons:

The bed was very uncomfortable, nothing much to offer for the breakfast, just boiled eggs and cereal.

2026-06-29 via Nuitee
M
Monty couple us
9
Only one night but great
Pros:

Very clean and accessible

Cons:

None

2026-06-28 via Nuitee
M
Monarrez solo_traveller us
10
2026-06-27 via Nuitee
L
Leasher solo_traveller us
7
Pros:

We liked the table & 2 chairs, the bed, sheets & bedspread, the refrigerator, TV, the ability ti charge our cell phones, the hot water within 20 seconds, coffee pot, coffee, ice bucket and nice towels & wash cloths.

Breakfast was lacking, in my opinion otherwise everything else was very good.

Cons:

Breakfast
My bed had a slight, strange sunken area but I was still able to sleep well.

2026-06-26 via Nuitee
N
Nicolette solo_traveller us
5
Not too many choices
Pros:

I liked the location, middle of town. Restaurants and food shopping nearby.

Cons:

I didn't like that they started the roof construction at 7:00 a.m. pounding on the roof right outside our open window. Very rude way to wake up.

2026-06-21 via Nuitee
A
April solo_traveller us
7
Pros:

The pool.

Cons:

No usable bathroom near the pools. Bielding had no elevator so plan on toting your stuff upstairs. Hall ways had no air-conditioning and are so hot in the summer.

2026-06-20 via Nuitee
C
Crawford couple us
9
Very happy, recommend.
Pros:

Very clean and well kept. Staff was very friendly.

Cons:

Nothing

2026-06-20 via Nuitee
J
Justin solo_traveller de
7
2026-06-17 via Nuitee
G
GLENDA couple us
7
I like the hotel except for the fact that the bed was very uncomfortable and that is very important to me
Pros:

The hotel is very clean and the rooms are nice.

Cons:

The mattress was very uncomfortable and needs to be changed

2026-06-16 via Nuitee
B
Barbara couple us
7
Close to where we wanted to be.
Pros:

A lot of improvements are being made to the hotel, including a new roof. But the roofers woke us up before 8 AM on a Sunday morning. Does have new carpets and room was clean.

Cons:

The mattress on the king bed needs to be replaced. A very cheap one is on the bed now in room 125.

2026-06-15 via Nuitee
H
Helen couple us
10
Awesome
Pros:

The location and the staff are very nice.

2026-06-11 via Nuitee
E
Eric solo_traveller us
8
2026-06-11 via Nuitee
H
Henderson couple us
10
2026-06-10 via Nuitee
A
Abdelhamid couple us
10
Will come back. !!!!!
Pros:

Nice place , no issues or complaints, plenty of parking space and free, everything went smooth, plenty of hot water,very quiet no noises, nice breakfast

Cons:

Spent only one night ,

2026-06-09 via Nuitee
S
Sheila couple us
10
You can’t go wrong choosing this hotel, very clean, comfortable and checks all the boxes
Pros:

Friendly, clean, convenient.

Cons:

No options for a hot breakfast.

2026-06-08 via Nuitee
C
Consuelo couple us
9
Overall comfortable stay
Pros:

Comfortable and clean

Cons:

Jet tub did not work

2026-06-08 via Nuitee