Holiday Inn Express Hotel & Suites Jacksonville-South by IHG

Hotels
•
Holiday Inn Express
8.7 (656 reviews)
4675 Salisbury Road South , Jacksonville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Dirty carpets
Breakfast quality
Deposit return

Categories

Cleanliness
8.38
Some reviews indicate cleanliness, but noted issues with the carpet.
Service
9.15
Multiple reviews highlighted friendly and helpful staff.
Location
9.19
Well mentioned as a positive aspect across several reviews.
Room Quality
8.54
Mixed sentiments regarding comfort, some positive notes on cleanliness.
Amenities
8.67
Generally positive, but some issues with the breakfast offering.
Value for Money
8.63
Valuable stay considering location and amenities.
Food and Beverage
8.18
Breakfast mentioned as needing improvement in some reviews.
Overall Experience
8.85
Overall positive experience with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:49

Property Description

Outdoor Pool and Spacious Rooms
Experience relaxation and comfort at our Jacksonville hotel, conveniently located off Interstate 95. Enjoy our outdoor pool and unwind in our spacious rooms equipped with free Wi-Fi and a flat-screen TV.

Convenient Amenities
Indulge in the convenience of having a microwave, fridge, and coffee maker in your room at the Holiday Inn Express Hotel & Suites Jacksonville South. Take advantage of the seating area, work desk, fitness room access, and business center during your stay.

Hot Breakfast and Nearby Attractions
Start your day right with a hot breakfast bar before exploring nearby attractions like the Museum of Science and History, San Jose Country Club, and Ponte Vedra Beach. Book your stay now and make the most of your visit to Jacksonville!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 656 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.54
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.85
J
Julie • family_with_children • us
6
Good for a quick stop on the way to a vacation but not for any length of stay
Pros:

The property was in a good location though confusing to exit. The staff was kind.

Cons:

The sheets were some of the worst I’ve slept on and not clean so we had to place our own blanket on top to sleep. The bathroom had several bugs and it smelled. The breakfast area was extremely small and unorganized.

2026-07-17 • via Nuitee
T
Timothy • couple • us
10
2026-07-15 • via Nuitee
D
Donnavan • couple • us
1
Never again
2026-07-13 • via Nuitee
K
krystal • solo_traveller • us
10
2026-07-08 • via Nuitee
D
Dennis • family_with_children • us
9
2026-07-06 • via Nuitee
P
pablo • solo_traveller • es
7
2026-07-06 • via Nuitee
B
Bowe • solo_traveller • us
8
Pros:

We were greeted at the front desk by Pam & Shereen. They were very nice and helpful.
They always had a smile and made us feel welcomed. The rooms were nice and clean.
Breakfast was very good.

2026-07-05 • via Nuitee
K
Kim • solo_traveller • us
10
Perfect the staff is fabulous
Pros:

Everybody at the front desk was wonderful. They helped me out in a trying time and made me feel comfortable and cared about. They gave me an early check-in so I could spend time with my daughter before she left to BMT.

2026-07-03 • via Nuitee
T
Tanya • solo_traveller • us
10
Pros:

Mostly everything

Cons:

Mostly everything

2026-07-03 • via Nuitee
R
Rhonda • couple • us
10
2026-07-02 • via Nuitee
C
CherKiya • family_with_children • us
6
Ok
Pros:

Good breakfast

Cons:

$50 deposit to stay! I would have never booked had I known about this. It is not advertised

2026-07-02 • via Nuitee
M
Miriam • family_with_children • us
10
2026-07-01 • via Nuitee
R
richard • couple • us
9
2026-07-01 • via Nuitee
D
Dennis • family_with_children • us
5
Excellent but was under construction
Pros:

Under construction otherwise perfect!

Cons:

The construction mess

2026-06-30 • via Nuitee
A
Alison • couple • us
5
Hollow doors
Pros:

Comfortable bed. Good water pressure.

Cons:

Slow check in. Thin hotel doors. We heard all the people talking by the elevator and the elevator dinging.

2026-06-29 • via Nuitee
T
Tiffany • solo_traveller • us
9
2026-06-28 • via Nuitee
A
Ashraf • extended_group • us
8
2026-06-28 • via Nuitee
O
Overton • solo_traveller • us
10
2026-06-27 • via Nuitee
L
Lydia • family_with_children • us
7
Pros:

Everybody was welcoming it was a pleasant atmosphere

Cons:

Get rid of the stray cats

2026-06-21 • via Nuitee
J
Jasmine • couple • us
9
2026-06-21 • via Nuitee