Holiday Inn Express Hotel & Suites Jacksonville-South by IHG

Hotels
•
Holiday Inn Express
8.7 (672 reviews)
4675 Salisbury Road South , Jacksonville , us
+1 904-332-9500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Dirty carpets
Breakfast quality
Deposit return

Categories

Cleanliness
8.38
Some reviews indicate cleanliness, but noted issues with the carpet.
Service
9.15
Multiple reviews highlighted friendly and helpful staff.
Location
9.19
Well mentioned as a positive aspect across several reviews.
Room Quality
8.54
Mixed sentiments regarding comfort, some positive notes on cleanliness.
Amenities
8.67
Generally positive, but some issues with the breakfast offering.
Value for Money
8.63
Valuable stay considering location and amenities.
Food and Beverage
8.18
Breakfast mentioned as needing improvement in some reviews.
Overall Experience
8.85
Overall positive experience with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:49

Property Description

Outdoor Pool and Spacious Rooms
Experience relaxation and comfort at our Jacksonville hotel, conveniently located off Interstate 95. Enjoy our outdoor pool and unwind in our spacious rooms equipped with free Wi-Fi and a flat-screen TV.

Convenient Amenities
Indulge in the convenience of having a microwave, fridge, and coffee maker in your room at the Holiday Inn Express Hotel & Suites Jacksonville South. Take advantage of the seating area, work desk, fitness room access, and business center during your stay.

Hot Breakfast and Nearby Attractions
Start your day right with a hot breakfast bar before exploring nearby attractions like the Museum of Science and History, San Jose Country Club, and Ponte Vedra Beach. Book your stay now and make the most of your visit to Jacksonville!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 672 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.54
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.85
M
Melisa • couple • us
8
2026-08-18 • via Nuitee
T
Tyu • solo_traveller • kz
8
2026-08-17 • via Nuitee
L
Louis • solo_traveller • us
10
We will definitely stay there again the next time we’re in Jacksonville.
Pros:

Bed and pillows were almost like home. Room was large, clean and nicely furnished.
Breakfast was very good. Pancakes, eggs, a breakfast meat plus hot and cold cereals plus so much more. Also the coffee was excellent!

Cons:

Only 4 handicap parking spaces.

2026-08-14 • via Nuitee
A
Aleksandr • solo_traveller • us
10
2026-08-11 • via Nuitee
D
Dawn • extended_group • us
10
2026-08-09 • via Nuitee
S
Stephanie • solo_traveller • us
9
2026-08-03 • via Nuitee
S
shelisle • couple • us
9
Great stay besides the smoke smell
Pros:

Guy at front desk was very nice.

Cons:

Upon entering my room, it smelled like marijuana, but I believe the smell was coming out of another room.

2026-08-02 • via Nuitee
J
Jasmine • couple • us
9
2026-07-24 • via Nuitee
M
Mandy • family_with_children • us
10
2026-07-24 • via Nuitee
F
Fatima • family_with_children • us
10
2026-07-22 • via Nuitee
J
JOHN • solo_traveller • us
1
It was very bad
Pros:

Just the bathroom lighting

Cons:

All but the bathroom lighting. Wifi was EXTREMELY slow that YouTube kept cutting out. HILTON did not have this issue, even with their free WiFi

2026-07-21 • via Nuitee
A
Ashley • family_with_children • us
1
Pros:

The location was not good and when we found out it was out of our traveling destination the property would not approve a refund

Cons:

The location

2026-07-20 • via Nuitee
H
HwP1002 • couple • us
9
Nice quiet place and friendly staff.
Pros:

Free Parking and free Breakfast.

2026-07-20 • via Nuitee
J
Julie • family_with_children • us
6
Good for a quick stop on the way to a vacation but not for any length of stay
Pros:

The property was in a good location though confusing to exit. The staff was kind.

Cons:

The sheets were some of the worst I’ve slept on and not clean so we had to place our own blanket on top to sleep. The bathroom had several bugs and it smelled. The breakfast area was extremely small and unorganized.

2026-07-17 • via Nuitee
T
Timothy • couple • us
10
2026-07-15 • via Nuitee
D
Donnavan • couple • us
1
Never again
2026-07-13 • via Nuitee
K
krystal • solo_traveller • us
10
2026-07-08 • via Nuitee
D
Dennis • family_with_children • us
9
2026-07-06 • via Nuitee
P
pablo • solo_traveller • es
7
2026-07-06 • via Nuitee
B
Bowe • solo_traveller • us
8
Pros:

We were greeted at the front desk by Pam & Shereen. They were very nice and helpful.
They always had a smile and made us feel welcomed. The rooms were nice and clean.
Breakfast was very good.

2026-07-05 • via Nuitee