Holiday Inn Express Hotel & Suites Jacksonville-South by IHG

Hotels
•
Holiday Inn Express
8.7 (592 reviews)
4675 Salisbury Road South , Jacksonville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Dirty carpets
Breakfast quality
Deposit return

Categories

Cleanliness
8.38
Some reviews indicate cleanliness, but noted issues with the carpet.
Service
9.15
Multiple reviews highlighted friendly and helpful staff.
Location
9.19
Well mentioned as a positive aspect across several reviews.
Room Quality
8.54
Mixed sentiments regarding comfort, some positive notes on cleanliness.
Amenities
8.67
Generally positive, but some issues with the breakfast offering.
Value for Money
8.63
Valuable stay considering location and amenities.
Food and Beverage
8.18
Breakfast mentioned as needing improvement in some reviews.
Overall Experience
8.85
Overall positive experience with some suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:49

Property Description

Outdoor Pool and Spacious Rooms
Experience relaxation and comfort at our Jacksonville hotel, conveniently located off Interstate 95. Enjoy our outdoor pool and unwind in our spacious rooms equipped with free Wi-Fi and a flat-screen TV.

Convenient Amenities
Indulge in the convenience of having a microwave, fridge, and coffee maker in your room at the Holiday Inn Express Hotel & Suites Jacksonville South. Take advantage of the seating area, work desk, fitness room access, and business center during your stay.

Hot Breakfast and Nearby Attractions
Start your day right with a hot breakfast bar before exploring nearby attractions like the Museum of Science and History, San Jose Country Club, and Ponte Vedra Beach. Book your stay now and make the most of your visit to Jacksonville!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 592 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 8.54
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.85
J
Jessica • couple • us
10
Pros:

Staff were very nice and welcoming

Cons:

Bathroom weren’t stocked & tub wasn’t cleaned . Left over sand and hairs.

2026-01-26 • via Nuitee
D
Diego • family_with_children • us
9
Pros:

Limpio y buena atención

2026-01-26 • via Nuitee
E
Esmaik • family_with_children • us
7
2026-01-21 • via Nuitee
A
Angelos • solo_traveller • us
8
2026-01-20 • via Nuitee
V
Valeriia • family_with_children • us
9
2026-01-20 • via Nuitee
B
Bryan • family_with_children • us
7
2026-01-20 • via Nuitee
Y
Yolyeni • family_with_children • us
8
2026-01-20 • via Nuitee
R
Rivera • family_with_children • us
10
Pros:

La comodidad de los cuartos y el espacio

Cons:

Que el baño la ducha no estaba muy limpia y tenía un poco de moho

2026-01-20 • via Nuitee
C
Carmencita • couple • us
9
2026-01-20 • via Nuitee
D
Davia • family_with_children • us
8
Location and staff were excellent.
Pros:

All of the staff were wonderful!

Cons:

A bit dated and the breakfast was subpar.

2026-01-20 • via Nuitee
L
Larysa • solo_traveller • us
10
Супер
Pros:

Ввічливий персонал ,чисто тепло уютно .Смачний омлет сирний дякую але мало питної чистої води- не було не в номері ні на завтрак.Була тепла вода на завтрак але не смачна і був чути запах хлору.Хотілось би щоб було какао і молоко або вівсяне або кокосове бо я не пью кави і не пью звичайне молоко.

Cons:

Не було питної води не в номері ні на завтрак.Потім я не пью каву а пью какао його теж не було і.я не пью звичайне молоко а пью або овсяне або кокосове то мені хотілось хлопья на завтрак з молоком але його не було

2026-01-20 • via Nuitee
K
Kimberly • solo_traveller • us
10
Pros:

I recently stayed at the Holiday Inn Express Hotel & Suites, and while the amenities and location were impressive, what truly made my experience memorable was the kindness and professionalism of the staff.

From the moment I arrived, I was greeted with warm smiles and genuine hospitality. The front desk team was not only efficient but also incredibly thoughtful, ensuring everything was going well.

2026-01-19 • via Nuitee
K
Kay • couple • us
9
Room was very nice
Cons:

Noise and people arguing

2026-01-19 • via Nuitee
R
Reginald • family_with_children • us
10
2026-01-19 • via Nuitee
A
Aarti • couple • us
9
2026-01-19 • via Nuitee
K
Kanerys • family_with_children • us
5
2026-01-19 • via Nuitee
C
Carla • family_with_children • us
10
Everything was very good, but they have not returned my money my deposit back on my card as of right now I still don’t h
Pros:

Everything

Cons:

They have yet to return my deposit back on my card

2026-01-19 • via Nuitee
S
SANTIAGO • extended_group • co
10
Muy buen hotel
Pros:

Todo muy bien

Cons:

Todo me gustó

2026-01-18 • via Nuitee
K
Kai • solo_traveller • us
8
2026-01-18 • via Nuitee
B
Becky • couple • us
10
2026-01-12 • via Nuitee