Holiday Inn Express Indianapolis South by IHG

Hotels
•
Holiday Inn Express
7.9 (549 reviews)
5151 South East Street , Indianapolis , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Run down area
Noise issues
Outdated facilities

Categories

Cleanliness
7.54
Several mentions of cleanliness but also notes of dated areas.
Service
8.51
Friendly and helpful staff were frequently highlighted.
Location
8.05
Good location but some comments on lack of nearby dining options.
Room Quality
7
Some rooms reported as comfortable, but several mentions of being run down.
Amenities
7.53
Basic amenities were satisfactory but criticized some options like the pool.
Value for Money
8.49
Overall value perceived as excellent based on customer satisfaction.
Food and Beverage
8.04
Breakfast received very positive remarks, although some areas lacked quality.
Overall Experience
8.01
General satisfaction expressed with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:26

Property Description

Convenient Location
Situated off Interstates 74 and 465, the Holiday Inn Express Indianapolis South offers easy access to key attractions like the Indianapolis Zoo and the NCAA Hall of Champions.

Comfortable Accommodations
Each room is equipped with modern amenities including free Wi-Fi, a microwave, fridge, and coffee maker. Enjoy a cozy seating area and a spacious work desk in every warmly decorated room.

Fantastic Facilities
Guests can take advantage of complimentary access to the indoor pool, fitness room, and 24/7 business center. Whether for work or leisure, this hotel caters to all your needs.

Experience convenience, comfort, and top-notch facilities at the Holiday Inn Express Indianapolis South. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 549 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.05
Room Quality: 7
Amenities: 7.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.01
M
Martha • solo_traveller • us
10
2026-01-26 • via Nuitee
S
Shannon • family_with_children • us
8
2026-01-26 • via Nuitee
C
Contreras • family_with_children • us
10
2026-01-25 • via Nuitee
E
Elizabeth • family_with_children • us
7
Loud noise and kids running around the hallways late at night
Pros:

Bed was comfortable

Cons:

Breakfast
Noise

2026-01-20 • via Nuitee
G
gustavo • family_with_children • ar
7
Cons:

La persona encargada del desayuno durante la semana, levantaba las mesas y sillas a las 9:00 cuando el desayuno era hasta las 9:30.
Durante el fin de semana, que estaba Ronald fue todo 10/10.

2026-01-19 • via Nuitee
C
Chloe • family_with_children • us
8
2026-01-19 • via Nuitee
T
Tanya • couple • us
9
2026-01-19 • via Nuitee
E
Eduard • couple • cz
9
2026-01-19 • via Nuitee
P
Patricia • extended_group • us
3
“Bate and switch” -Calling my Credit Card to see if I was charged for 3 rooms
Pros:

The room was well arranged and furniture comfortable.

Cons:

We reserved two rooms. On Sept 18th we got an email saying it was from Holiday Inn Express South Indianapolis welcoming us and saying we had two rooms reserved. Upon arriving on the 20th the desk clerk said only one room was reserved. She did find us a second room on opposite ends of the Hotel. First room was priced as expected. (On check out….The base price of the second was about 25$ more than the first room. ) Disappointed and much anxiety and humiliation in from of over others, at this. ( My older sister wanted to call the police, when she found she had no room reserved. We were able to calm her)The clerk said they had noting to do with Booking.com, and would not honor your price or get a second room st first. The clerk was able to get a second room after about 30 minutes. She called her manager that seemingly was zero help. I assume the manager did not want to own the error.

2026-01-19 • via Nuitee
L
Lori • couple • us
8
2026-01-19 • via Nuitee
J
Jill • family_with_children • us
9
Excellent! Very present staff.
Pros:

Great breakfast! The man preparing the breakfast was very friendly and very helpful!

Cons:

I was very happy my whole experience there..even told the man at the front desk in the morning, how much I enjoyed our stay. That I would come back there and stay again.

2026-01-19 • via Nuitee
A
April • family_with_children • us
10
2026-01-19 • via Nuitee
T
Thriphoza • couple • us
2
2026-01-19 • via Nuitee
M
Michael • couple • us
5
Overall not bad
Pros:

I liked the breakfast

Cons:

The pool was a bit dirty. They gave us an ADA room for some reason also the toilet didn't work right it took forever to flush and would keep running.

2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
3
Cons:

Bedding and towels smelled dirty

2026-01-12 • via Nuitee
A
ALLISON • family_with_children • us
10
LOVE IT
Pros:

Love the location… the atmosphere the quietness
Love, not being able to hear my neighbors
The bed was very comfortable, love the shower gel and lotion that was provided by the hotel
Was able to rest up after the holiday before I go back to work

2026-01-09 • via Nuitee
A
Annaleese • couple • us
9
2026-01-06 • via Nuitee
K
Kulick • extended_group • us
9
2025-12-29 • via Nuitee
L
Linda • family_with_children • us
10
Pros:

Friendly and clean and comfy

Cons:

Na

2025-12-29 • via Nuitee
2
275susant • Couples • Pinebluff, North Carolina
10
Very Pleasant Stay
Pros:

We stayed for the week of Christmas and had a very pleasant stay. Shout out to Ronald for making our breakfast experience great. We were always greeted with a smile which started our day off on the right foot.

2025-12-27 • via Tripadvisor