Holiday Inn Express Hotel Kansas City - Bonner Springs by IHG

Hotels
•
Holiday Inn Express
8.2 (203 reviews)
13031 Ridge Drive , Bonner Springs , US
+1 913-721-5300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, family-like staff
Excellent location (near Waffle House, direct route to Morton Amphitheater)
Comfortable bed
Good breakfast and courteous service
Many guests return/positive overall sentiment
Cons:
Musty room smell reported
Limited towels provided for larger parties
Beds that shift and squeak
Unreliable internet/Wi‑Fi
Table/social area closed
Stale coffee and no sugar-substitute options
Not very hot water
Perceived poor value for price by some guests
Limited fresh fruit options at breakfast

Categories

Cleanliness
7.2
Some guests reported a musty smell in rooms, which lowered perceived cleanliness despite other guests indicating no issues.
Service
9.4
Multiple reviews praise the staff for friendliness and courtesy ('staff makes you feel like family', positive breakfast service), indicating very strong service.
Location
9.6
Location is repeatedly called out as a major positive (close to Waffle House, direct route to Morton Amphitheater); consistently praised by guests.
Room Quality
8.1
Mixed signals: beds described as very comfortable by some, but others reported squeaky/moving beds and insufficient hot water; overall slightly above average.
Amenities
6.7
Several amenity issues noted (closed table/social area, only two towels for a party of three, unreliable internet), which reduce this score.
Value for Money
6.2
At least one guest explicitly stated the stay 'wasn’t worth it' for the price, reflecting concerns about value despite positive elements.
Food and Beverage
8.6
Breakfast and general food service received praise, though some guests mentioned stale coffee, lack of sugar substitutes and a desire for more fresh fruit.
Overall Experience
9.8
Overall sentiment is strongly positive ('Best hotel in Bonner Springs', 'All was good', repeat stays), with service and location driving high overall satisfaction despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Modern Comforts and Convenience

Located just outside Kansas City, Holiday Inn Express Hotel Kansas City - Bonner Springs offers modern comforts and convenience for a relaxing stay. The hotel boasts a fitness center, 24-hour front desk, and complimentary WiFi throughout.

Well-Appointed Rooms

Each unit at this 2-star hotel is equipped with air conditioning, a flat-screen TV, fridge, coffee machine, and a work desk. Guests can unwind in the bath with provided toiletries and enjoy a restful night's sleep on plush bed linens.

Nearby Attractions

Explore nearby attractions such as Kauffman Stadium and Worlds of Fun, both a short drive away. With Kansas City International Airport in proximity, your travel convenience is assured.

Book your stay at Holiday Inn Express Hotel Kansas City - Bonner Springs for a delightful and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Guest Reviews

8.2
Based on 203 reviews
Cleanliness: 7.2
Service: 9.4
Location: 9.6
Room Quality: 8.1
Amenities: 6.7
Value for Money: 6.2
Food and Beverage: 8.6
Overall Experience: 9.8
G
grubbs • couple • us
9
2026-11-04 • via Nuitee
G
Griffith • extended_group • us
8
2026-10-29 • via Nuitee
D
David • couple • us
10
Best hotel in Bonner Springs
Pros:

The staff makes you feel like family.

Cons:

That the table area is closed ror card playing or socializing.

2026-10-13 • via Nuitee
C
Crystal • couple • us
8
We like to stay here every time we come to KC.
Pros:

Love location and that it is by Waffle House.

Cons:

The smell of the room smelled musty.

2026-09-19 • via Nuitee
A
Andrew • couple • us
9
2026-09-08 • via Nuitee
A
Altreete • extended_group • us
8
2026-08-22 • via Nuitee
C
Crystal • solo_traveller • us
9
Love the location and just an over all great place to stay.
Pros:

A direct route to and from Morton Amphitheater.

Cons:

NA

2026-08-21 • via Nuitee
F
Foxworthy • couple • us
8
Very good
Pros:

Location

Cons:

Not very hot water

2026-08-17 • via Nuitee
J
Jason • solo_traveller • us
2
For what we paid it wasn’t worth it
Pros:

Location

Cons:

* Only 2 bath towels and 2 washcloths were provided for a party of 3, which was not sufficient for our stay.
* The beds shifted and squeaked with even minor movement, making it difficult to sleep comfortably.
* The internet connection was unreliable. It was slower than expected and frequently disconnected.
* The coffee provided tasted stale/old, and there were no sugar substitute options available for guests who don’t use regular sugar.

Overall, these issues impacted the comfort and convenience of our stay and would be helpful to address for future guests.

2026-08-03 • via Nuitee
M
Marc • solo_traveller • us
7
2026-08-03 • via Nuitee
Y
Yazzie • family_with_children • us
9
All was good.
Pros:

The bed was very comfortable, it met my expectation.👍

Cons:

Provide more fresh fruits for bkft. 😊

2026-07-17 • via Nuitee
D
Deneise • solo_traveller • us
8
I enjoy the comfort of the room The courtesy of the staff and the breakfast
Pros:

Everything

2026-07-16 • via Nuitee
K
Karen • solo_traveller • us
10
Pros:

Everything about it

2026-06-05 • via Nuitee
R
RAYMOND • solo_traveller • us
10
2026-06-05 • via Nuitee
D
Doris • couple • us
8
2026-05-26 • via Nuitee
D
David • family_with_children • us
8
2026-05-04 • via Nuitee
D
Derek • solo_traveller • us
10
2026-05-01 • via Nuitee
T
Teeter • family_with_children • us
9
Nice, out of the,way.
Pros:

The best running hot tub I've ever been in.

Cons:

I liked the room

2026-03-26 • via Nuitee
J
Justin • extended_group • us
9
Pros:

Location was good, the rooms and building were clean!

Cons:

Traffic noise from the interstate was a bit annoying during the night

2026-03-01 • via Nuitee
D
Dominque • couple • us
10
2026-01-19 • via Nuitee