Holiday Inn Express Grand Rapids Southwest by IHG

Hotels
•
Holiday Inn Express
8.9 (283 reviews)
4651 36th Street Southwest , Grandville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Disappointing breakfast
Smoking outside
High prices

Categories

Cleanliness
8.55
Rooms were generally clean but some areas, like the hot tub, had maintenance issues.
Service
9.35
Staff were friendly and helpful, enhancing the overall experience.
Location
9.05
Convenient location close to attractions, but some guests noted drawbacks like smoking areas.
Room Quality
9.15
Rooms were spacious and comfortable with minor plumbing issues.
Amenities
8.85
The amenities were satisfactory, with some guests enjoying the pool and breakfast.
Value for Money
8.65
Price perceived as a bit high for the offerings, but value aligns with the overall experience.
Food and Beverage
8.35
Breakfast options were found to be lacking in quality and temperature.
Overall Experience
9.25
Overall a positive experience with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:25

Property Description

Convenient Location
Located just minutes away from Grand Rapids city centre and the Rivertown Crossings Mall, the Holiday Inn Express Grand Rapids Southwest offers the perfect blend of city excitement and suburban tranquility.

Modern Amenities
Enjoy a comfortable stay in our guest rooms equipped with free Wi-Fi, refrigerators, microwaves, and flat-screen TVs. Start your day right with a hot daily breakfast and unwind in our indoor pool or 24-hour fitness centre.

Nearby Attractions
Explore popular attractions such as the DeVos Convention Center, Van Andel Arena, Helen DeVos Children's Hospital, and Grand Valley State University, all just a short drive away from our hotel.

Book your stay now at the Holiday Inn Express Grand Rapids Southwest for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 283 reviews
Cleanliness: 8.55
Service: 9.35
Location: 9.05
Room Quality: 9.15
Amenities: 8.85
Value for Money: 8.65
Food and Beverage: 8.35
Overall Experience: 9.25
A
allen • family_with_children • us
10
2026-02-10 • via Nuitee
G
Gregory • couple • us
9
2026-02-09 • via Nuitee
K
Kaufman • couple • us
10
2026-01-31 • via Nuitee
D
Derek • solo_traveller • us
10
2026-01-20 • via Nuitee
L
Luis • family_with_children • us
10
2026-01-19 • via Nuitee
M
Mary • family_with_children • us
10
2026-01-19 • via Nuitee
D
Diana • couple • us
9
Pros:

Loved the continental breakfast. Rented the room to get ready for my wedding and I loved being able to grab a quick bite before my hair dresser showed up.
Loved the wireless charging pad. So convenient!

Cons:

N/a

2026-01-19 • via Nuitee
H
Hebeler • solo_traveller • us
10
2026-01-13 • via Nuitee
A
Andrea • couple • nl
9
A very comfortable and clean hotel with very nice staff!
Pros:

Very nice staff, the room was very clean and spacious.

2026-01-06 • via Nuitee
M
Mary • family_with_children • us
8
Pros:

Came for a winter getaway with grandkids- liked the pool and hot tub. Front lobby nicely decorated.

Cons:

It was nice

2026-01-04 • via Nuitee
R
Reva • family_with_children • us
9
Pros:

Greeted with a smile. Room was excellent and very clean. Breakfast was disappointing since it was only lukewarm and sausage was gone. We will stay again.

Cons:

Breakfast was disappointing.

2025-12-31 • via Nuitee
K
Kaufman • couple • us
10
2025-12-23 • via Nuitee
J
Jose • couple • us
10
2025-12-13 • via Nuitee
A
Ashley • couple • us
9
Easy access and good breakfast
Pros:

Great breakfast, clean room

2025-12-08 • via Nuitee
M
Melissa • couple • us
10
2025-12-03 • via Nuitee
C
Clemens • family_with_children • us
10
2025-10-29 • via Nuitee
S
Snow • couple • us
10
2025-10-29 • via Nuitee
J
Jenna • family_with_children • us
10
Perfect for our stay. Would definitely recommend and would stay here again.
Pros:

The room was big. Everything was very clean. The bed was very comfortable and the sheets were so soft. Breakfast was decent. The staff was very friendly.

Cons:

The only negative was the area around the hot tub had a very musty smell.

2025-10-20 • via Nuitee
K
Koehler • extended_group • us
8
2025-10-16 • via Nuitee
D
Dutridge • couple • us
8
Was great ,but to pricey.
Pros:

The location was great.

Cons:

I thought it was way too pricey.$400 for one night is crazy. We had stayed here an a Saturday night and had never paid that much.

2025-10-06 • via Nuitee