Holiday Inn Express Grand Rapids Southwest by IHG

Hotels
•
Holiday Inn Express
8.9 (305 reviews)
4651 36th Street Southwest , Grandville , us
+1 616-532-0202

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Disappointing breakfast
Smoking outside
High prices

Categories

Cleanliness
8.55
Rooms were generally clean but some areas, like the hot tub, had maintenance issues.
Service
9.35
Staff were friendly and helpful, enhancing the overall experience.
Location
9.05
Convenient location close to attractions, but some guests noted drawbacks like smoking areas.
Room Quality
9.15
Rooms were spacious and comfortable with minor plumbing issues.
Amenities
8.85
The amenities were satisfactory, with some guests enjoying the pool and breakfast.
Value for Money
8.65
Price perceived as a bit high for the offerings, but value aligns with the overall experience.
Food and Beverage
8.35
Breakfast options were found to be lacking in quality and temperature.
Overall Experience
9.25
Overall a positive experience with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:25

Property Description

Convenient Location
Located just minutes away from Grand Rapids city centre and the Rivertown Crossings Mall, the Holiday Inn Express Grand Rapids Southwest offers the perfect blend of city excitement and suburban tranquility.

Modern Amenities
Enjoy a comfortable stay in our guest rooms equipped with free Wi-Fi, refrigerators, microwaves, and flat-screen TVs. Start your day right with a hot daily breakfast and unwind in our indoor pool or 24-hour fitness centre.

Nearby Attractions
Explore popular attractions such as the DeVos Convention Center, Van Andel Arena, Helen DeVos Children's Hospital, and Grand Valley State University, all just a short drive away from our hotel.

Book your stay now at the Holiday Inn Express Grand Rapids Southwest for a memorable experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Guest Reviews

8.9
Based on 305 reviews
Cleanliness: 8.55
Service: 9.35
Location: 9.05
Room Quality: 9.15
Amenities: 8.85
Value for Money: 8.65
Food and Beverage: 8.35
Overall Experience: 9.25
H
Hannah • couple • us
2
Don’t waste your money.
Pros:

The location was good, some of the staff was nice.

Cons:

The hotel was dirty, had a horrible smell, the sheets and towels all had stains, the air in the room didn’t work the whole time, the tv remote didn’t work, some of the lights and outlets didn’t work in the room and the shower was broken.

2026-08-18 • via Nuitee
F
Francisco • solo_traveller • us
9
2026-08-14 • via Nuitee
S
Sarah • couple • us
10
2026-08-10 • via Nuitee
D
Debora • family_with_children • us
9
We enjoyed our stay.
Pros:

It was very clean, great staff, great location.

Cons:

Nothing I didn’t like. Breakfast was a little disappointing.

2026-08-07 • via Nuitee
A
Adams • family_with_children • us
10
Had a great stay cleanliness of the hotel made it an exceptional stay
Pros:

Cleanliness friendliness of the staff

Cons:

Nothing location was great

2026-08-03 • via Nuitee
R
Robert • couple • us
10
2026-08-02 • via Nuitee
B
Bill • family_with_children • us
9
2026-07-22 • via Nuitee
W
William • couple • us
10
Good location. Room was clean and up-to-date. Food was very good.
Pros:

Room was spacious and clean. TV was easy to use. Bathroom was clean and the shower was very nice.

Cons:

Nothing good location

2026-07-19 • via Nuitee
T
Tina • solo_traveller • us
10
Pros:

Very well maintained hotel, great location, clean rooms with comfy beds, good, hot breakfast, friendly staff.

2026-07-19 • via Nuitee
M
Misti • solo_traveller • us
6
2026-07-04 • via Nuitee
C
Carly • solo_traveller • us
9
Pros:

Great stay. Clean and comfortable with a good breakfast.

2026-06-15 • via Nuitee
C
Cindy • couple • us
8
2026-06-14 • via Nuitee
T
Tina • couple • us
10
2026-05-23 • via Nuitee
D
Dianne • family_with_children • us
6
Cons:

Dirty pool and pool area

2026-05-06 • via Nuitee
R
Richard • solo_traveller • us
10
Very nice stay. Very clean room. Pool was nice and warm not cold. Walking distance to a steakhouse. Good breakfast.
2026-05-01 • via Nuitee
S
Steve • family_with_children • us
9
2026-04-13 • via Nuitee
K
Kayla • family_with_children • us
1
Would never come back
Pros:

Worst stay of my life

Cons:

Staff couldn't control the crazy kids/parents. Drunk idiots threw broke glass in the pool making it unavailable to use for part of the stay. Kids running up and down the hallway knocking myself over and others. Honestly a sh** show place to stay. No relaxation at all. This review is me being kind of how it went. Absolutely horrific time and the hotel needs new staffing. Would never recommend to anyone to stay at this hotel.

2026-04-08 • via Nuitee
C
Christoph • couple • de
7
2026-04-08 • via Nuitee
A
Ashley • couple • us
10
2026-03-25 • via Nuitee
H
Hill • couple • us
8
2026-03-06 • via Nuitee