Holiday Inn Express & Suites Jackson Downtown - Coliseum by IHG

Hotels
•
Holiday Inn Express
6.9 (795 reviews)
310 Greymont Avenue , Jackson , US
+1 601-948-4466

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Free
Children allowed
Pets allowed

Facilities

ATM/banking
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby outdoor pool
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
Friendly and helpful front desk staff
Good location — near restaurants and pharmacy, walkable to city
Some guests reported clean rooms and towels
Comfortable bed quality and large rooms noted by some
Breakfast described as good by some reviewers
Cons:
Poor cleanliness: mold, stains, filthy elevators and hallways
Rooms run-down: peeling plaster, streaky windows, falling outlets
Missing or broken in-room amenities (no ice bucket, cups, blow dryer, iron)
Broken hotel amenities (ice machine, pool reported closed)
Reservation and operational issues (cancellation without phone call), and at least one instance of rude housekeeping

Categories

Cleanliness
4
Multiple reviews cite filthy elevators, stained bedding and pillows, mold in showers and ice buckets, and unpleasant smells in hallways — overall poor cleanliness.
Service
8.5
Several mentions of friendly, helpful front desk staff and polite check-in; a few staff-related issues (rude housekeeper, reservation cancellation handled poorly) but overall service impressions are positive.
Location
9
Consistently noted as conveniently located near restaurants, pharmacy and within walking distance of the city center despite being on the outskirts.
Room Quality
4.5
Rooms described as run-down and outdated (peeling plaster, streaky windows), with stains, failing outlets and missing in-room amenities — generally poor room condition.
Amenities
7.5
Amenities are mixed: breakfast and basic amenities are sometimes available, but ice machines and pool reported broken/closed and many in-room items (ice bucket, cups, blow dryer, iron) were missing.
Value for Money
7
Perceived value is mixed — some found the location and basics acceptable, while others felt the condition and missing amenities made it poor value.
Food and Beverage
7
Breakfast reports vary: some guests said the breakfast was good, others described very limited and low-quality offerings.
Overall Experience
7.7
Overall mixed to negative experiences for many guests due to cleanliness and room condition, tempered by friendly staff and good location; experiences varied widely between stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
This Jackson, Mississippi hotel situated in the city center off Interstate 55 offers easy access to key attractions like the Mississippi Coliseum and Jackson State University.

Comfortable Amenities
Each room at the Holiday Inn Express features free WiFi, a cable TV, microwave, refrigerator, and coffee-making facilities, ensuring a cozy and convenient stay for all guests.

Business-Friendly Services
With a business center, meeting facilities, and a 24-hour reception, this hotel caters to all the needs of business travelers, while the added perk of a daily continental breakfast makes it a perfect choice for all guests.

Book your stay at Holiday Inn Express Jackson now for a memorable and hassle-free experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 795 reviews
Cleanliness: 4
Service: 8.5
Location: 9
Room Quality: 4.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7.7
S
Shaquille • couple • us
5
2026-04-30 • via Nuitee
M
Marcie • family_with_children • us
1
Cons:

They canceled my reservation while I was in route. No phone call… just an email.

2026-04-28 • via Nuitee
K
Katharina • solo_traveller • de
5
Pros:

Die Dame, die mich eincheckte war wirklich überaus freundlich und hilfsbereit. Die Lage ist recht weit draußen, die Stadt aber trotzdem noch fußläufig erreichbar. Es gibt in unmittelbarer Nähe einige Restaurants. Das Zimmer selbst war sehr in die Jahre gekommen, Putz blätterte von der Decke. Das Fenster war so streifig, dass es schon schwierig war, draußen etwas zu sehen. Zudem geht noch draußen die Flutlicht-Beleuchtung an, sobald es dunkel wird und blendet unglaublich.

2026-04-28 • via Nuitee
P
Payne • couple • us
5
Was tolerable at best. Place to lay your head down.
Pros:

I was open, staff friendly

Cons:

Filthy elevators, floor, and room
Stains on bedding, stains on pillow itself

2026-04-25 • via Nuitee
K
Kala • solo_traveller • us
10
Pros:

Clean room
Clean towels
Clean bathroom

2026-04-25 • via Nuitee
D
Dushyantkumar • family_with_children • us
10
2026-04-21 • via Nuitee
L
Lamaya • couple • us
10
2026-04-18 • via Nuitee
D
Debra • family_with_children • us
6
2026-04-14 • via Nuitee
A
Astre • solo_traveller • us
10
2026-04-12 • via Nuitee
R
Raper • family_with_children • us
2
Pros:

The location was good. It was close to food places and a pharmacy.

Cons:

This place was extremely unclean. There was mold in the shower and the ice bucket. One of the electrical outlets was falling off the wall. Had it not been so late when we got there, we would have found another place to stay.

2026-04-12 • via Nuitee
W
White • solo_traveller • us
1
Pros:

Staff was cool

Cons:

Everything else

2026-04-11 • via Nuitee
P
Petra 61 • family_with_children • de
2
Pros:

Große Zimmer, gute Bettequalität

Cons:

Sehr hellhörig, Zimmer riechen muffig, l auf der Buchungsseite steht, dass der Pool geöffnet ist, das muss schon lange her sein, zum Frühstück kein Saft, Eismaschine kaputt, leider ist dieses Hotel nicht zu empfehlen

2026-04-08 • via Nuitee
M
McCartney • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-04-08 • via Nuitee
S
Sandy • couple • us
10
We were only there for the night. Breakfast was good. It was a quiet.
2026-04-05 • via Nuitee
G
Gwayshala • solo_traveller • us
8
2026-03-30 • via Nuitee
H
Holly • extended_group • us
2
Pretty disappointed in this year stay compared to last year’s will not be staying there again.
Pros:

It was next to the location we had to be the next morning.

Cons:

The rooms were completely stripped of all amenities, such as we had no ice bucket, no cups, no blow dryer, no iron. The outlets on the lamps didn’t work. The breakfast was awful. They hardly had anything available. What they had available was nasty. We stayed here last year and it was much better. I’m not sure what happened, but it was a pretty bad experience.

2026-03-29 • via Nuitee
C
Curtis Bancroft • family_with_children • us
7
2026-03-25 • via Nuitee
A
Ashley • family_with_children • us
1
Pros:

Nothing! Terrible stay

2026-03-24 • via Nuitee
L
Laquitta • family_with_children • us
10
Pros:

It was clean

2026-03-24 • via Nuitee
G
Griffin • couple • us
2
The stay was very below our expectations.
Pros:

The breakfast was good and the person who checked us in was polite and he answered all of our questions.

Cons:

The toilet was very low, it seems like it was a toilet for small children. The lady who cleaned the room was very rude. She did not want to give us any clean towels.

2026-03-21 • via Nuitee