Holiday Inn Express Hotel & Suites Conover - Hickory Area by IHG

Hotels
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Holiday Inn Express
9.1 (236 reviews)
104 10th Street North West , Conover , US
+1 828-465-7070

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Clean rooms (mostly)
Comfortable beds and pillows
Convenient location
Good value/pricing
Some rooms with full kitchen
Cons:
No in-room coffee / had to go to desk
Breakfast ran low / limited hours or slow restocking
Cleaning mistakes (towels taken, toiletries issues)
Slow elevator
Poor staff response during fire alarm
Occasional room issues (hair in bathroom, wasp nest, loud AC)

Categories

Cleanliness
8.6
Mixed signals: multiple reviewers called the hotel and rooms very clean, but there were specific cleanliness issues (hair in bathroom, towels mistakenly taken by staff, a wasp nest) that lower this score slightly.
Service
9.1
Generally praised — friendly, welcoming front desk and helpful staff; breakfast attendant often described as nice and engaging. Some lapses noted (frazzled breakfast attendant, poor staff response after a fire alarm) but overall strong.
Location
9.3
Consistently positive: convenient to destinations and shopping, short walk to nearby store, described as a quiet and convenient small-town location.
Room Quality
9
Rooms described as comfortable with good beds, pillows, and useful amenities (mini-fridge, microwave, occasional full kitchen). Minor negatives include loud AC in one room and isolated cleanliness complaints.
Amenities
9.3
Strong amenities overall: excellent breakfast service and well-stocked offerings at times, Dove bathroom products, kitchenettes in some rooms. Some issues with elevator speed and occasional breakfast restocking delays.
Value for Money
9.4
Multiple mentions of fair/pricing being perfect and overall satisfaction with price vs. quality, supporting a high value score.
Food and Beverage
9
Breakfast repeatedly called excellent and delicious with friendly cooks; however, there were incidents of items running out or slow restocking that prevent a perfect score.
Overall Experience
9.1
Predominantly positive stays: friendly staff, comfortable rooms, and excellent breakfasts drive a high overall impression despite a few operational issues (breakfast timing, isolated cleanliness and safety-response concerns).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our spacious rooms equipped with free Wi-Fi, a microwave, mini-fridge, and coffee-making facilities. Relax with cable TV and get work done at the provided desk.

On-Site Fitness and Pool
Stay active during your stay with complimentary access to our gym and seasonal outdoor pool. Keep up with your fitness routine or simply unwind and enjoy a refreshing swim.

Nearby Attractions
Explore the area with ease, located just 3 miles from Rock Barn Golf Club and Spa. Discover cultural attractions like the Hickory Museum of Art and Catawba Science Center within a short 20-minute drive.

Book now for a memorable stay at Holiday Inn Express Hotel and Suites Conover-Hickory Area.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HKY

Location

Guest Reviews

9.1
Based on 236 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.3
Room Quality: 9
Amenities: 9.3
Value for Money: 9.4
Food and Beverage: 9
Overall Experience: 9.1
T
Tara • couple • us
10
Pros:

Very clean, everyone was very nice!

2026-11-05 • via Nuitee
M
Milton • solo_traveller • us
9
2026-11-04 • via Nuitee
R
Roy • solo_traveller • us
10
It was nice
Pros:

Convenient to my destination

Cons:

Wish breakfast could have lasted longer, or in house restaurant

2026-10-29 • via Nuitee
D
Diane • extended_group • us
7
Nice for an overnight stay.
Pros:

Breakfast was super and service was wonderful. All was great.

Cons:

No coffee in the rooms. We asked to have coffee brought up in the morning but were told to come down to the desk for coffee pot etc.

2026-10-29 • via Nuitee
N
Narayanaswamy • solo_traveller • us
9
2026-10-26 • via Nuitee
L
Laura • couple • us
8
2026-10-22 • via Nuitee
S
Steph • family_with_children • us
9
Pros:

Easy check in and check out. Very clean lobby. Rooms were pretty clean too.

Cons:

Cleaning staff needs work. Took our towels even though we hung them up and did not leave more. Body wash was out in the shower and hand soap in place of the shampoo. Just little things that kept you from a 10

2026-10-19 • via Nuitee
D
Darlene • couple • us
10
I would definitely stay again when I’m in that area traveling very friendly, good location, and the
Pros:

We were greeted immediately upon arrival. Our room was more than we expected. It had an exceptional breakfast, and the employee working. The breakfast was very friendly going around talking to all the people staying at the hotel.

2026-10-19 • via Nuitee
R
Robert • couple • us
10
2026-10-12 • via Nuitee
Z
Zoe • couple • us
10
2026-10-11 • via Nuitee
R
Ray • couple • us
8
2026-10-08 • via Nuitee
T
Traci • couple • us
10
Excellent stay, highly recommend
Pros:

Very clean, good location. Comfortable beds and pillows. Quiet and convenient location.

2026-09-13 • via Nuitee
P
Philip • solo_traveller • us
10
Very pleasant experience.
Pros:

Very good breakfast.
Food delicious, and the breakfast cook was very nice.

2026-08-31 • via Nuitee
A
Ann • solo_traveller • us
10
Pros:

Good location and nice side rooms.. the full kitchen is a bonus

2026-08-17 • via Nuitee
B
Brandy • couple • us
10
2026-08-10 • via Nuitee
A
Amy • solo_traveller • us
8
2026-08-06 • via Nuitee
M
Michael • couple • us
8
2026-08-02 • via Nuitee
S
S • solo_traveller • us
7
Pros:

Lady at the counter was helpful.

Cons:

Slow elevator

2026-07-19 • via Nuitee
R
Rebecca • couple • us
10
Would definitely stay here again
Pros:

Cleanliness, friendly staff, great breakfast, and bed & pillows were comfy!

2026-07-06 • via Nuitee
J
Joseph • solo_traveller • us
10
Pros:

Very friendly staff

2026-07-04 • via Nuitee