SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Hotels
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SureStay Plus Hotel by Best Western
6.5 (1056 reviews)
136 Sheraton Drive , Roanoke Rapids , us
+1 252-536-2300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Dirty rooms
Need for updates

Categories

Cleanliness
5.25
Multiple reviews indicated dirty conditions, with perceptions of the property being unclean and rundown.
Service
8.25
General sentiment was positive towards service, with several mentions of friendly staff and smooth check-ins.
Location
8.25
Multiple reviews positively highlighted the convenient location of the hotel, especially for travelers on the highway.
Room Quality
4.75
Reviews mentioned old and dated rooms, with specific complaints about maintenance and cleanliness.
Amenities
6.25
Basic amenities were acknowledged, but overall, there were mentions of needed improvements.
Value for Money
6.75
While there were complaints, the overall pricing was perceived as fair for the offered services.
Food and Beverage
6.25
Some complaints about breakfast offerings contrasted with a few compliments on the quality.
Overall Experience
6.25
The mixed reviews provide an average sentiment, with some positive elements overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:20

Property Description

Outdoor Pool and Hot Buffet Breakfast
Enjoy a refreshing dip in our outdoor pool or start your day with a delicious hot buffet breakfast at SureStay Plus Hotel by Best Western Roanoke Rapids.

Comfortable Rooms with Essential Amenities
Relax in our rooms featuring a flat-screen cable TV, microwave, refrigerator, and a desk. Each room also includes an en suite bathroom for your convenience.

Convenient Facilities and Services
Take advantage of our fitness center, business center, and 24-hour front desk. We also offer daily maid service and complimentary parking to ensure a hassle-free stay.

Experience comfort and convenience at SureStay Plus Hotel by Best Western Roanoke Rapids. Book now for a memorable stay!

Important information:

Guests must be at least 21 years or older to check-in.

Pet-friendly rooms must be requested with the property in advance.

The outdoor swimming pool is temporarily closed.

Serving deluxe continental breakfast from 06:30 am till 09:30 every day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RWI

Location

Guest Reviews

6.5
Based on 1056 reviews
Cleanliness: 5.25
Service: 8.25
Location: 8.25
Room Quality: 4.75
Amenities: 6.25
Value for Money: 6.75
Food and Beverage: 6.25
Overall Experience: 6.25
M
Michael • couple • us
7
It as a good location.
Pros:

Breakfast was ok.

Cons:

The tub/ shower needs remodeling.

2026-09-03 • via Nuitee
M
Michael • couple • us
10
I’ll be back to stay on my next trip to nc
Pros:

Clean, comfortable, quiet and relaxing

Cons:

All good

2026-09-01 • via Nuitee
C
Charles • couple • us
2
Horrible Never Again
Pros:

N/A

Cons:

Roach Hotel needs to be close down. Manger very unprofessional very nasty attitude.

2026-09-01 • via Nuitee
A
Angelo N • couple • us
10
N/A
Pros:

The location was great and all of the employees were welcoming, respectful and helpful.

Cons:

Wider breakfast selection.

2026-08-31 • via Nuitee
T
Tracy • solo_traveller • us
10
2026-08-22 • via Nuitee
P
Phil • solo_traveller • us
8
Pros:

Love this location

2026-08-20 • via Nuitee
C
Carolyn • couple • gb
10
Great and comfortable
Pros:

Peaceful and quiet stay

Cons:

No dislikes

2026-08-20 • via Nuitee
T
Tamika • couple • us
2
2026-08-18 • via Nuitee
B
Breanna • family_with_children • us
4
The stay was disappointing
Pros:

Staff was friendly

Cons:

The room smelled like mold and mildew The bed felt wet and the room was damp in general my phone kept telling me it was wet and couldn’t charge. The tv remote was filthy.

2026-08-17 • via Nuitee
C
Cequon • couple • us
6
2026-08-11 • via Nuitee
K
Kaneesa • solo_traveller • us
6
Pros:

Me and my boyfriend love this property.

Cons:

AC was leaking stepping in pool of cold water on my way use restroom that morning. No biggie we still love hotel.

2026-08-08 • via Nuitee
P
Paulo • extended_group • us
1
Pessimamente, nem me pagando ficaria nesse hotel novamente, tudo mentira o anúncio no seu site, café da manhã pessimo, t
Pros:

Nada

Cons:

Quarto número 29 todo mofado, úmido e barulhento

2026-08-05 • via Nuitee
M
Mohammad A • extended_group • us
1
2026-08-04 • via Nuitee
D
Deloatch • solo_traveller • us
7
Pros:

I was able to get a 1st floor room

Cons:

The toilet is very low and I have back and knee issues which made bathroom trips uncomfortable

2026-08-04 • via Nuitee
J
Jennifer • couple • us
1
2026-08-04 • via Nuitee
R
Rosemary • solo_traveller • us
7
The bed was clean. The floors luckily were laminate , no dirty carpets so I felt it was adequate, has a 7.3 rating or 3.
Pros:

Close to I 95 reasonable pricing.

Cons:

Old, peeling paint, no updates, no phone chargers, elevator w dirty tracks, limited # of tv stations and old tvs, curtain off-track at window. Limited array of snacks. Breakfast bar out of items quickly tho seemed to be full hotel. Did not appear to be replenished. The pool was empty and appeared to be non functioning with no work being done on it.

2026-08-03 • via Nuitee
T
Tracy • family_with_children • us
8
Pros:

It was right off the highway, quiet, and the staff was friendly.

Cons:

The only reason I cannot give it an excellent review is because the pool was not functional. This was a stop before our beach trip and I chose it specifically for having a pool for my kids. It was disappointing

2026-08-02 • via Nuitee
S
Sheldon • couple • us
6
Great location for what I needed.
Cons:

The sheet and pillow cases was wet.The room smelled like mold

2026-08-02 • via Nuitee
S
Sherry • solo_traveller • us
4
I wouldnt pay the amount I paid to stay there ever again, not worth money.
Pros:

Breakfast is good and front desk are friendly.

Cons:

Toilet is too low , bed was caved in , very hot and smelly in halls . No phone chargers nor usb ports in rooms , ice machine too far,

2026-07-23 • via Nuitee
D
Dandrea • couple • us
8
Pros:

Quiet, comfortable

Cons:

The white rags was dirty

2026-07-21 • via Nuitee