Quality Inn & Suites Gallup I-40 Exit 20

Hotels
Quality Inn
7.5 (654 reviews)
1500 West Maloney Avenue , Gallup , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Pet friendly
Good breakfast options
Friendly staff
Convenient location
Cons:
Cleanliness issues
Pool closed
Overpriced stay
Check-in difficulties

Categories

Cleanliness
6.39
The bed sheets had a noticeable stain on them. Some guests reported issues with cleanliness.
Service
8.36
The front desk staff and manager received praise for their helpfulness and friendliness.
Location
8.4
Several reviews mentioned easy access to stores and restaurants nearby.
Room Quality
7.35
Some updates were reported as tacky, and the comfort of the bed was criticized.
Amenities
7.38
Pool was closed for maintenance, limiting available amenities during stay.
Value for Money
6.34
Some guests felt that the hotel was overpriced for the quality.
Food and Beverage
8.39
Guests enjoyed the breakfast options, citing breakfast as a positive aspect.
Overall Experience
7.36
Mixed experiences; while some aspects were enjoyable, significant issues led to dissatisfaction for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 10:59

Property Description

Spacious Rooms with Free WiFi

Experience comfort and convenience just minutes away from downtown Gallup at this hotel. The spacious rooms come with free WiFi, perfect for staying connected during your stay.

Indoor Pool, Hot Tub, and Sauna

Relax and unwind in style with the hotel's indoor pool, hot tub, and sauna. Whether you're looking to take a refreshing swim or melt the stress away in the hot tub, this hotel has you covered.

Hot Continental Breakfast and Convenient Snacks

Start your day right with a hot continental breakfast served daily. Need a quick snack? Head to the front desk for available treats on weekdays. From breakfast to snacks, we've got you covered.

Book now for a memorable stay at the Quality Inn and Suites Gallup, where comfort meets convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 654 reviews
Cleanliness: 6.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 6.34
Food and Beverage: 8.39
Overall Experience: 7.36
D
Daniel solo_traveller us
10
Pros:

Great room and facilities and friendly and helpful staff.

2026-08-29 via Nuitee
T
Tallulah couple us
10
2026-08-22 via Nuitee
B
Brenda solo_traveller us
10
2026-08-17 via Nuitee
L
Lori solo_traveller us
6
2026-08-11 via Nuitee
M
Michelle couple us
8
2026-08-11 via Nuitee
F
Flavio couple de
8
Top
Pros:

Alles top

2026-08-10 via Nuitee
R
Robin solo_traveller us
6
Good enough .. maybe?
Pros:

The location was easy and the breakfast was good enough.

Cons:

Had weird smell when just had fan on but AC was better. Shower never really fully got more than lukewarm.

2026-08-07 via Nuitee
V
Vida solo_traveller us
8
2026-08-05 via Nuitee
M
Milija couple us
10
2026-08-05 via Nuitee
K
kristina solo_traveller us
8
Nice place
Pros:

Pretty rooms. Nice art work. Friendly manager.

Cons:

No luggage carts. Better coffee

2026-08-04 via Nuitee
G
Garcia solo_traveller us
1
Pros:

It smelled terrible when we walked into the lobby. We were on the 2nd floor, and had no elevators. The guy wiring the front desk would not answer booking.com's phone calls to discuss a refund.

Cons:

It smelled terrible when we walked into the lobby. We were on the 2nd floor, and had no elevators. The guy wiring the front desk would not answer booking.com's phone calls to discuss a refund.

2026-08-04 via Nuitee
H
Harald solo_traveller at
8
2026-08-02 via Nuitee
T
Tallulah couple us
10
Pros:

Customer service provided

Cons:

Nothing

2026-08-02 via Nuitee
R
Reinhard solo_traveller at
7
Pros:

Die Lage ist sehr gut, ausreichend Parkplätze und Restaurants und Supermarkt in der nähe.

Cons:

Schon sehr in die Jahre gekommene Ausstattung.

2026-07-24 via Nuitee
C
Connie couple us
8
All in all we were comfortable.
Pros:

Acceptable for our overnight stop.

Cons:

The $35 dog fee.

2026-07-20 via Nuitee
B
brian solo_traveller us
7
Great staff, good breakfast. Moldy room.
Pros:

The staff is fantastic and the breakfast was quite good.

Cons:

The hot tub was disgusting! A pretty big disappointment after such a long day of driving.

While the room was clean, the bathroom has a serious mold problem around the tub. The tub surround/wall panel is not sealed well, and I'd bet there is some serious growth in those walls. That's my opinion as a professional mold inspector, and it's backed up by the symptoms wife and kid exhibited while in the room. Those symptoms went away when we left the room, both days.

2026-07-20 via Nuitee
A
Anita couple us
9
Pros:

Great location. Off the freeway.

2026-07-20 via Nuitee
A
Abender solo_traveller us
9
2026-07-19 via Nuitee
C
Christine couple us
9
Very clean, comfortable and safe area. The young man at the counter when I checked in was very friendly, and funny. The
Pros:

It was very clean and the room had hardwood floors that was perfect for a pet friendly room. The bed was very comfy and my husband and I slept well. This location had security and definitely felt safe here.

Cons:

The only downside is the room only had two big towels, would have like to have two more.

2026-07-19 via Nuitee
M
McDonald couple us
7
Ok stay but not a return choice.
Pros:

Great location, helpful staff

Cons:

Had to reprogram keys 1st 3 days there. Non-dairy breakfast options are limited ( not unusual in general for most hotels). Slow drains in sink & tub. Could have been a touch cleaner.

2026-07-18 via Nuitee