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Facilities
Property facilities
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Meeting rooms
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Express check-out
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Fireplace in lobby
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Arcade/game room
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Nightclub
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Guest education on local ecosystems and culture
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Long-term parking
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Karaoke
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Non-smoking throughout
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Private check-in/check-out
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Designated smoking area
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Shared kitchen
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Evening entertainment
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Baby safety gates
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Lower bathroom sink
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Emergency cord in bathroom
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Entertainment staff
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Outdoor furniture
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Picnic area
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Coffee Shop on site
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Fruits
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Free airport transportation
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Shopping on site
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Fireplace in lobby
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Breakfast available (surcharge)
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Television in common areas
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Arcade/game room
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Nightclub
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Express check-out
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Meeting rooms
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Billiards or pool table
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Long-term parking
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Ferry terminal shuttle (surcharge)
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Snack bar/deli
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Parking (limited spaces)
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Free self parking
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Self parking (surcharge)
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Free airport transportation - drop-off
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Airport transportation - pickup (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Garage
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Discover the perfect blend of comfort and convenience at PrideInn Plaza Nairobi Airport, where your unforgettable stay awaits.
Modern Comfort
Relax in our spacious rooms that feature air conditioning, flat-screen TVs, and private bathrooms with complimentary toiletries. Some suites come with kitchen facilities, ensuring that you have every convenience at your fingertips.
Culinary Delights
Savor delectable dishes from our restaurant, offering a diverse menu of African, Chinese, and Indian cuisines. Enjoy a buffet or continental breakfast, with options tailored for every dietary need, including dairy-free, halal, and vegan.
Convenient Services
Experience worry-free travel with our 24-hour front desk, free airport transfers, and on-site parking. Plus, stay connected with complimentary WiFi throughout the property, making it perfect for both business and leisure travelers.
Don't miss out—secure your stay at PrideInn Plaza Nairobi Airport today!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an available cot.
People 6 years old and over stay for US$30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Proximity to the airport, included transfer, very pleasant personnel in the reception who helped with my requests and helped to arrange the national park safari trip.
The air conditioner was blowing too strongly towards the beds.
I like the staff and the location of the hotel room, plus the restaurant, great vibe!
The water flow in the washroom and access of drinking water
La chambre incroyable !literie confortable et l'hôtel bien situé
Le personnel à l'accueil
Stile moderno ed elegante e struttura pulita
La navetta per l’aeroporto non aveva le dimensioni giuste per il numero di ospiti e i loro bagagli ed abbiamo dovuto aspettare che organizzassero una seconda vettura con conseguente ritardo nella partenza
Chambre spacieuse et confortable
Nothing.
During my stay at the hotel, I encountered an issue with an overcharge of $50 for a dinner order. I immediately raised the concern, and the staff assured me that the refund would be processed the following day. Unfortunately, weeks passed without resolution. Despite contacting the hotel repeatedly—week after week for a month—I only received excuses and no refund.
This prolonged lack of accountability left me deeply disappointed. While the hotel itself was not terrible, the handling of this situation was unacceptable. I cannot recommend this establishment, as trust and transparency are fundamental to hospitality, and in this case, both were lacking.
Estuvimos muy poco tiempo pero me pareció sensacional, el lugar ya que dispone de un restaurant 24 hs , un lujo y las habitaciones enormes y competitivas.
Paso sin comentario.
Great airport pickup and drop off service. Not too far from the airport. Robe and slippers were available.
N/a
The location is close to the airport .
all good for a night.
Gentilezza dello staff, stanza grande e molto pulita
Very clean
Nothing
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