Holiday Inn Express Hotel & Suites Raton by IHG

Hotels
•
Holiday Inn Express
7.6 (281 reviews)
101 Card Avenue , Raton , US
+1 575-445-1500

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great location
Good breakfast selection
Clean rooms noted by some guests
Easy to find
Helpful local recommendations from staff
Cons:
Inconsistent cleanliness; cracked tile reported
Slow breakfast service and empty trays
Pathetic/poor internet connection
Pancake machine and some breakfast equipment not working
Hot water issues in at least one room
Bathroom lighting poor/old in some rooms

Categories

Cleanliness
6.5
Mixed signals: several guests reported rooms were not as clean as expected and a cracked bathroom tile, though some noted clean rooms.
Service
9.2
Consistently positive: multiple comments about very friendly and helpful staff and good front-desk assistance.
Location
9
Praised explicitly as 'great location' and easy to find.
Room Quality
6.5
Mixed/negative: reports of mediocre rooms, cracked tile, and hot-water issues for at least one stay.
Amenities
6
Problems cited with internet connection (described as pathetic) and broken breakfast equipment (pancake machine); overall amenities underperform.
Value for Money
6.8
Perceived as slightly pricey for the quality by at least one guest, balancing decent offerings with some service/quality shortcomings.
Food and Beverage
7.8
Generally good selection and some guests enjoyed breakfast, but several complaints about slow service and empty food trays at times.
Overall Experience
9
Overall sentiment leans positive due to friendly staff, good location and breakfast selection, despite cleanliness, amenity and service hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay at Holiday Inn Express Hotel & Suites Raton with an indoor pool, hot continental breakfast, and free Wi-Fi in all rooms.

Modern Accommodations: Each air-conditioned guest room features a cable TV, work desk, microwave, refrigerator, and coffee maker. Select suites even offer spa baths for added luxury.

Convenient Facilities: Stay productive with a 24-hour business centre, fitness centre, and putting green on-site. Unwind at the reception with complimentary beverages and snacks.

Experience the perfect blend of relaxation and functionality at our hotel. Book your stay now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALS

Location

Guest Reviews

7.6
Based on 281 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9
Room Quality: 6.5
Amenities: 6
Value for Money: 6.8
Food and Beverage: 7.8
Overall Experience: 9
D
Drummond • solo_traveller • us
9
Pros:

Clean

Cons:

No jacuzzi functioning, no pool working. Both were out of order.

2026-11-04 • via Nuitee
R
Ricky • solo_traveller • us
9
2026-09-18 • via Nuitee
S
Sally • solo_traveller • us
5
I was disappointed
Pros:

Food was fine. Fluffy scrambled eggs

Cons:

The room could have been cleaner. There was a badly cracked tile in the bathroom

2026-09-15 • via Nuitee
S
Sandra • couple • us
10
2026-09-14 • via Nuitee
K
Kyra • couple • us
10
2026-09-09 • via Nuitee
M
Mark • couple • us
10
2026-08-26 • via Nuitee
T
Trout • solo_traveller • us
5
Just ok
Cons:

Lighting was poor in bathroom, old, not very inviting.

2026-08-25 • via Nuitee
S
Sanela • solo_traveller • ba
10
2026-08-19 • via Nuitee
S
Sanela • solo_traveller • ba
10
2026-08-19 • via Nuitee
K
Kenneth • extended_group • us
10
2026-08-18 • via Nuitee
C
Cristy • extended_group • us
8
2026-08-17 • via Nuitee
S
Stanley • family_with_children • us
9
Clean, comfortable, and great location.
Pros:

Dry nice stay, enjoyed the breakfast.

2026-07-23 • via Nuitee
N
Naida • extended_group • us
10
Pros:

Great selection of breakfast items.

Cons:

Can’t think of anything.

2026-07-21 • via Nuitee
R
Ranjan • family_with_children • us
5
Cons:

Internet connection was pathetic.

2026-07-15 • via Nuitee
R
Raul • solo_traveller • us
8
I’d stay but would not depend on breakfast!!!!!
Pros:

Had everything we needed but a lil pricey for the quality.

Cons:

The breakfast was slow and not served for like over a half an hour and even then eggs and bacon trays were empty the whole time !

2026-07-05 • via Nuitee
M
Michael • couple • us
9
2026-07-02 • via Nuitee
S
Sherry • couple • us
10
2026-06-24 • via Nuitee
R
Roxane Arave • solo_traveller • us
10
Pros:

Very friendly staff, clean room, and easy to find

Cons:

Nothing

2026-06-18 • via Nuitee
M
Mike • solo_traveller • us
6
2026-06-17 • via Nuitee
C
Colleen • extended_group • us
7
2026-06-06 • via Nuitee