Comfort Inn & Suites Napoleon

Hotels
•
Comfort
8.2 (256 reviews)
590 Bonaparte Drive , Napoleon , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Private parking
See all facilities

Review Highlights

Pros:
Quiet atmosphere
Friendly staff
Good location
Cons:
Dirty areas
Maintenance issues
High price for quality

Categories

Cleanliness
7.28
Several reviews mentioned dirty hallways and issues with bathroom cleanliness.
Service
8.25
Mixed sentiments; some staff were friendly, but there were complaints about unhelpfulness and slow assistance.
Location
9.79
Location is highly rated as excellent for the area.
Room Quality
7.74
Concerns about maintenance and cleanliness in rooms, but some appreciation for the comfort.
Amenities
7.27
Several issues with amenities such as a clogged bathtub and malfunctioning fitness equipment.
Value for Money
8.23
Comments indicate that price may not justify the quality experienced.
Food and Beverage
7.78
Breakfast described as basic but edible, with some dissatisfaction noted.
Overall Experience
9.25
Overall satisfaction noted, with some positive mentions despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:32

Property Description

Welcome to Comfort Inn & Suites Napoleon, where convenience meets comfort!

Luxurious Accommodation: Enjoy a relaxing stay in our well-appointed 3-star hotel with a 24-hour front desk for all your needs.

Modern Amenities: Benefit from complimentary WiFi and free private parking during your entire stay, ensuring you stay connected and stress-free.

Convenient Location: Located just 43 km from Toledo Express Airport, our hotel provides easy access for travelers.

Book your stay at Comfort Inn & Suites Napoleon now for a perfect blend of convenience and relaxation.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 256 reviews
Cleanliness: 7.28
Service: 8.25
Location: 9.79
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 9.25
L
Leslie • solo_traveller • us
8
2026-07-10 • via Nuitee
T
Tracy • solo_traveller • us
8
Great for what we needed. Wonderful location.
Pros:

It was close to my destination and had a pool.

Cons:

The bathroom didn’t have a vent in it. It is hard to get dressed in a room of steam. Even the wallpaper was falling off from the steam.
Also, the door squeaked really bad when you opened it to go in the room.

2026-07-07 • via Nuitee
S
SuprSayn • solo_traveller • us
8
Pros:

Location and price

Cons:

Hard beds and thin walls

2026-07-04 • via Nuitee
K
Keith • couple • us
10
Pros:

It was very clean

Cons:

the price was a little hi

2026-06-15 • via Nuitee
R
Robin • solo_traveller • us
10
2026-06-07 • via Nuitee
S
Stephanie • family_with_children • us
7
Although everything was incredibly outdated, shower curtains were ripped beyond belief
Pros:

Clean and quiet. I felt like the parking lot/outside the front of the hotel was well lit at night.

Cons:

There was never anyone at the front desk! Place was seriously outdated. Shower curtain looked like a lawn mower went over the entire top part. Not certain how it was still hanging on to the rod?

2026-06-05 • via Nuitee
O
Olivia • couple • us
5
Convenient and ok for a one night stay
Cons:

Our rooms bathroom was covered in mold, and the air vent was dusty and dirty. The room they moved us to was cleaner, but still had evidence of poor housekeeping and maintenance.

2026-06-01 • via Nuitee
S
Sandi • solo_traveller • us
9
Pros:

Very ckean and a nice staff

2026-06-01 • via Nuitee
K
Kermit • solo_traveller • us
9
Very nice place to stay.
Pros:

Comfortable, clean and reasonable cost.

2026-05-31 • via Nuitee
F
Fran • solo_traveller • us
10
Good place to stay in Napoleon.
Pros:

I felt very safe staying here on my recent trip to Indiana. The hotel was easy to find. The room was comfortable. Breakfast was typical for a Comfort Inn. Staff was pleasant.

2026-05-19 • via Nuitee
K
Khaolah • family_with_children • us
4
One night stay not worth the value
Pros:

Location was close to freeway

Cons:

Seems clean but it wasn’t. The carpet was sticky and the room smelled like smelly socks. Our tub and sink were clogged they came up to clean but didn’t do anything stayed clogged and smelly. Breakfast was not good everyone walked by saw and left the coffee was watered down.

2026-05-11 • via Nuitee
D
David • couple • us
9
2026-05-01 • via Nuitee
M
Melanie • family_with_children • us
8
2026-04-13 • via Nuitee
E
Eric • solo_traveller • us
9
2026-01-30 • via Nuitee
J
Justin • couple • us
8
Cons:

Curtains didn't close

2026-01-19 • via Nuitee
L
Larry • couple • us
8
2026-01-19 • via Nuitee
J
Jennifer • extended_group • us
7
Decent stay for the price
Pros:

Breakfast was delicious. Lady at the front desk was very sweet. Gentleman at night was kind too.

Cons:

The bed was not very comfortable, even my teen mentioned it.

2026-01-19 • via Nuitee
J
Jackie • couple • us
10
2026-01-10 • via Nuitee
W
Wright • family_with_children • us
1
2026-01-06 • via Nuitee
D
David • solo_traveller • us
9
2025-12-22 • via Nuitee