Clarion Pointe Medford

Hotels
Clarion
7.6 (797 reviews)
1501 South Pacific Highway , Medford , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Issues with cleanliness
High pet fees

Categories

Cleanliness
6.99
Mixed sentiments about cleanliness, with reports of food left in fridge from previous guests and issues with maintenance.
Service
7.96
Generally positive service experience, with staff being described as friendly and helpful, despite some negative interactions.
Location
8.5
Highly convenient location, close to restaurants and a small park suitable for pets.
Room Quality
7.95
Rooms mentioned as clean and comfortable, although there were issues reported with treatment of guests.
Amenities
7.48
Decent amenities but with mixed feedback on breakfast and costs associated with pets.
Value for Money
7.44
Good value perceived, but some felt the pet fees and breakfast costs were excessive.
Food and Beverage
6.99
Breakfast received mixed reviews, with notable issues about choices and pricing.
Overall Experience
7.46
Overall a decent experience, but marred by specific incidents that impacted guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:18

Property Description

Luxurious Garden Hotel Experience

Garden Oasis: Escape to our serene garden, a perfect spot for relaxation.

Wellness Retreat: Enjoy our indoor pool and wellness area for ultimate rejuvenation.

Convenient Amenities: Free WiFi, business center, and a snack bar for a comfortable stay.

Experience tranquility at Clarion Pointe Medford. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property is currently undergoing renovations with an expected completion date of 31 March 2019.

Please note that pets are allowed at the property for a fee of USD 20 per night, per pet. There is a maximum of one pet per room weighing under 22 kg.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 797 reviews
Cleanliness: 6.99
Service: 7.96
Location: 8.5
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 6.99
Overall Experience: 7.46
W
West family_with_children us
8
2026-02-13 via Nuitee
L
Lily couple us
5
2026-02-08 via Nuitee
T
Travis couple us
5
2026-01-29 via Nuitee
M
Maria couple us
8
Pros:

Loved the In door pool and I love
That it was right next to my work place.

2026-01-24 via Nuitee
G
Glenda couple us
8
We enjoyed our time there.
Pros:

Great location. Need more healthy choices.
Also need regular tea bags. Not everyone drinks green tea.

Cons:

Locking the door to the breakfast room and making people go all the way around. Hard for handicap people.

2026-01-21 via Nuitee
J
Jose couple us
9
No stress
Pros:

Staff was nice super easy check-in room was clean and comfortable. No complaints.

Cons:

Comfortable, clean and easy

2026-01-20 via Nuitee
E
Elisa extended_group us
9
Great accommodations and fair price
Pros:

Great wifi. Excellent shower pressure. Nice and clean and comfortable

Cons:

Check in took way too long. The systems weren't working or something. Check in shouldn't take that long.

2026-01-20 via Nuitee
G
Gloria family_with_children us
7
2026-01-19 via Nuitee
W
William couple us
7
everything was clean and the staff was helpful
Cons:

there was a patch work repair in the bathroom wall that was not well done. It was quite noticeable, otherwise everything was great

2026-01-19 via Nuitee
C
Corey couple us
7
2026-01-19 via Nuitee
S
Silvia family_with_children us
7
2026-01-18 via Nuitee
R
Robert family_with_children us
8
2026-01-15 via Nuitee
K
KAREN couple us
8
2026-01-14 via Nuitee
F
Freshner couple us
1
waste of money
Pros:

understaffed they never cleaned my room in my two week stay, I even said to the cleaning staff to clean my room and they nodded as I'd they understood, turns out they don't speak English and just ignored me

2026-01-05 via Nuitee
T
TrentEn couple us
8
2026-01-02 via Nuitee
T
TrentEn couple us
8
2026-01-02 via Nuitee
S
Steven solo_traveller us
10
Excellent value, great staff!
Pros:

The beds were firm, the shower was great but the staff was fantastic! Very helpful and outwardly friendly. My daughter was having open heart surgery at Asante and the location was very convenient.

Cons:

The breakfast was meh.

2026-01-01 via Nuitee
M
Michael couple us
5
Stay was otherwise just all right
Pros:

Breakfast was very good and one of the reasons I picked the hotel
Very clean

Cons:

We waited 15 minutes to check in
We arrived at 1845 on a Sunday night. The front staff was no where to be found and didn't respond to the phone call as requested by a sign at the front desk. The phone connected to a phone behind the front desk and rang and rang. She appeared after 15 minutes and yelled at us to stop hanging up the phone. Nothing cordial about our interaction. She stated she was the manager and ALSO had to clean a room and was clearly frustrated. Not her best moment

Room - toilet seat was loose, no kleenex in the bathroom

2025-12-30 via Nuitee
L
Lisa couple us
8
2025-12-28 via Nuitee
L
Linda couple us
10
Good breakfast but expensive
Pros:

Breakfast

Cons:

40.00 a night to have my. 4 pound dog with me

2025-12-16 via Nuitee