Holiday Inn Express Pendleton by IHG

Hotels
•
Holiday Inn Express
7.8 (287 reviews)
600 Southeast Nye Avenue , Pendleton , US
+1 541-966-6520

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, polite staff (multiple mentions)
Convenient, easy-to-reach location
Clean rooms reported by several guests
Good/solid breakfast
Pool and hot tub praised by some when in good condition
Peaceful/comfortable rooms for many guests
Cons:
Ongoing renovations/construction causing noise and disruption
Pool/hot tub cleanliness and temperature issues (floating debris, scaling, cold pool)
Insufficient towels / poor housekeeping response; towel delivery refused in one report
Elevator broken and room assignment problems during some stays
Perceived poor value/high room rates
Room wear and hygiene issues: mildew-smelling shower curtain, worn/dirty floors

Categories

Cleanliness
6.8
Mixed reports: several guests praised very clean rooms, but multiple specific complaints—mildew-smelling shower curtain, worn/dirty room floors, and gross accumulation/ring in the hot tub and pool debris—lower the score.
Service
9.4
Generally strong: multiple reviewers note friendly, polite and helpful staff and repeat stays; isolated negative incidents (refused towel delivery, dismissive response regarding issues) are reported but are outweighed by positive staff interactions.
Location
9.3
Consistently positive: described as convenient and easy to get to, with location explicitly listed as a pro by several guests.
Room Quality
6.9
Mixed quality: some guests found rooms modern, peaceful and comfortable, but issues raised include subpar beds, shower curtain problems, and rooms impacted by ongoing renovations.
Amenities
6.5
Inconsistent amenities: pool and hot tub are highlighted as positives by some, but multiple complaints about cold pool, scaled/unclean hot tub, missing pool towels, broken elevator and disrupted breakfast areas due to construction reduce the score.
Value for Money
5.8
Noted as a weakness: several guests explicitly call out high prices, complaints about nightly rates and perceived poor value compared with nearby hotels.
Food and Beverage
8.7
Generally favorable: breakfast is repeatedly described as good and a positive aspect; one report notes food was okay despite service area changes due to remodel.
Overall Experience
9
Mixed but leaning positive: many guests report comfortable, peaceful stays and plan to return; however, significant negative experiences tied to renovation, cleanliness and value are present. Overall impression for many reviewers remained positive despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Located off I-84 and just 2 miles from downtown Pendleton, the Holiday Inn Express Pendleton offers easy access to local attractions and businesses.

Relaxing Amenities
Unwind in the indoor pool and hot tub, or enjoy a rejuvenating massage shower head in each room. Stay connected with free Wi-Fi and enjoy the convenience of in-room microwave and fridge.

Well-Equipped Facilities
Take advantage of the fitness room, business center, and laundry facilities during your stay. Start your day right with a delicious hot breakfast buffet served daily.

Experience comfort and convenience at the Holiday Inn Express Pendleton. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDT

Location

Guest Reviews

7.8
Based on 287 reviews
Cleanliness: 6.8
Service: 9.4
Location: 9.3
Room Quality: 6.9
Amenities: 6.5
Value for Money: 5.8
Food and Beverage: 8.7
Overall Experience: 9
C
Cathy • family_with_children • us
10
Pros:

Clean, comfortable, well taken care of facilities and the staff were extraordinarily friendly.

Cons:

It was a little over priced for the area on my opinion.

2026-11-07 • via Nuitee
C
Cruz • couple • us
8
2026-10-29 • via Nuitee
K
karina • family_with_children • us
1
Mala
Pros:

Ni siquiera me dieron alojamiento

Cons:

Horrible

2026-10-26 • via Nuitee
C
Cora Lee • solo_traveller • us
10
Pros:

The property is easy to get to. This is my second stay and the staff is very friendly and the rooms clean.

2026-10-17 • via Nuitee
A
Amanda • family_with_children • us
8
Affordable and convenient place to stay
Pros:

Convenient and good breakfast

2026-09-14 • via Nuitee
S
Santos • couple • us
9
it was fine it was clean and modern
Pros:

location

Cons:

the shower curtain smelt like mildew and it was too short.

2026-09-09 • via Nuitee
G
gladys • couple • us
9
2026-08-12 • via Nuitee
A
Alysia • couple • us
3
Uncomfortable
Cons:

Poor selection of tv channels for kids, Luke warm shower, freezing pool, scaling hot tub, poorly stocked room with towels staff refused to send towels up, traveling alone with young child was inconvenient to bathe her. The room had two bath towels and they are charging 300/night. It was early in the day, housekeeping was still on site. There were also no pool towels in the pool area available and the hot tub had gross accumulation floating and a ring around. The pool skimmer was also not on and had hair and particles floating.

2026-08-03 • via Nuitee
P
Platt • extended_group • us
9
Fun get away. Will be back.
Pros:

Very clean.

Cons:

Awesome place!

2026-07-25 • via Nuitee
S
Sharon • couple • us
6
2026-07-25 • via Nuitee
J
Jaymie • solo_traveller • us
5
Pros:

The breakfast was pretty good. The pool and the hot tub were very nice

Cons:

The price. Holiday Inn is no better than other hotels along that section, yet their prices are usually 5 times higher.

2026-07-21 • via Nuitee
P
Patty • couple • us
5
It was available and I routinely book at holiday in express. This one needs maintenance.
Pros:

Location

Cons:

Normally these hotels have the best beds, this one not so much.

2026-06-29 • via Nuitee
B
Bowcut • family_with_children • us
7
convenient, restful, and friendly
Pros:

The shower was amazing here. It felt like a filtered high-end shower

Cons:

hot tub could have been updated and cleaner

2026-06-27 • via Nuitee
N
Nannette • solo_traveller • us
8
2026-06-12 • via Nuitee
A
Amorita • extended_group • us
9
2026-06-11 • via Nuitee
K
Karen • couple • us
5
We were very disappointed. Elevator was broken. Assured of 1sr floor room, but didn't get one
Pros:

Food was okay.

Cons:

Because of construction, breakfast was held in fitness center.

2026-06-10 • via Nuitee
K
Kathy • solo_traveller • us
10
It was comfortable.
Pros:

It was quiet. Staff was polite and helpful.

Cons:

Nothing

2026-06-07 • via Nuitee
M
McGrath • couple • us
10
2026-06-04 • via Nuitee
P
Pace • couple • us
9
It was great despite the remodel
Pros:

It was being remodeled so a little unorganized. Room was clean with good breakfast. We enjoyed it

Cons:

Under remodel

2026-05-28 • via Nuitee
M
Machet • solo_traveller • fr
8
2026-05-26 • via Nuitee