Evergreen Inn & Suites

Hotels
8.1 (489 reviews)
19103 State Route 2 , Monroe , US
+1 360-863-1900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location close to restaurants and attractions
Clean and quiet for many guests
Comfortable beds and strong showers
Helpful/friendly staff in many instances (Anita called out)
Hot breakfast available
Pool area liked
Good price for many stays
Cons:
Musty or smoky odors reported in rooms/hotel
Strong cleaning-product aroma affecting some guests
Breakfast often bland/limited options; coffee criticized
Inconsistent front-desk service; some guests reported long waits and argumentative behavior
AC/heating problems and occasional dampness in rooms
Outdated facilities in places; occasional maintenance issues (clogged tubs, small garbage cans)
Some guests felt room pricing was high during busy times

Categories

Cleanliness
6.2
Mixed but leaning negative: multiple guests reported musty or smoky odors in rooms, strong cleaning-product aroma, and some felt the hotel was not fully clean; a few reviews did say rooms seemed clean, creating a mixed picture.
Service
8.9
Mixed reports: several guests praised staff (notably Anita at the front desk) and found staff friendly, while others reported poor/front-desk issues (long waits, argumentative behavior, unreturned calls). Overall service is often helpful but inconsistent.
Location
9.5
Consistently positive: many reviewers cited a very convenient location, close to restaurants and attractions, making it an excellent choice for the area.
Room Quality
8.6
Generally good: many guests praised beds, pillows and showers; however some rooms experienced damp/musty smells, AC/heating problems, and minor maintenance issues (deadbolt, small trash cans).
Amenities
8.5
Solid amenities: guests liked the pool area and the presence of a hot breakfast, though breakfast options were basic and there were occasional complaints about clogged bathtubs and outdated fixtures.
Value for Money
8
Mixed value: several reviewers said it was an excellent choice for the price, while a few found it overpriced during busy times; overall perceived as good value on many stays.
Food and Beverage
7
Below average: breakfast was frequently described as bland or watered down with limited options, coffee and water quality were criticized; a nearby restaurant (Alfy's) received positive mentions for food.
Overall Experience
8.1
Overall mixed-to-positive: many guests described the hotel as clean, quiet and convenient with good beds and a liked pool, but recurring issues (odors, inconsistent front-desk service, basic breakfast) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Indulge in Relaxation and Comfort
Evergreen Inn & Suites boasts an indoor pool, hot tub, and fitness centre for ultimate relaxation. The modern rooms feature king-size beds, free internet, and a cosy seating area for your comfort.

Convenient Location and Nearby Attractions
Located just 0.5 miles from Downtown Monroe, the hotel offers easy access to Canyon Creek Cabinet, Evergreen Fairgrounds, and Evergreen Speedway, all within a short distance.

Delight in Complimentary Amenities
Start your day with an extensive continental breakfast and catch up on the news with a free newspaper. Enjoy expanded cable TV channels and a coffee maker in every spacious room.

Experience comfort and convenience at Evergreen Inn & Suites. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 489 reviews
Cleanliness: 6.2
Service: 8.9
Location: 9.5
Room Quality: 8.6
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8.1
R
Radka • solo_traveller • gb
9
2026-10-29 • via Nuitee
R
Rev Patti Ruhala • couple • us
8
Pros:

The hot breakfast was nice, wish more of a selection such as sliced fruits or berries. The muffins and pastries were cut in 1/2. Liked the pool area. Was very convenient location. Alfy's restaurant was across from the hotel and food was great.

Cons:

The room had a heavy air to it. Almost musty, but not. Hallway feel lighter and cleaner air wise; needed a bit larger garbage cans in the room as they were very small especially if staying.more than one night.

2026-10-26 • via Nuitee
L
Lisa • couple • us
9
2026-10-20 • via Nuitee
T
Tatiana • couple • us
10
2026-10-14 • via Nuitee
D
Davis • couple • us
6
Pros:

Good location. Clean.

Cons:

Breakfast was bland. Everything tasted watered down. The heating/cooling system was old and wouldn't stop running until it was turned off.

2026-10-13 • via Nuitee
M
Mary • extended_group • us
8
Clean, convenient, comfortable hotel at a great price!
Pros:

For the location and price, this was an excellent choice. Anita, at the front desk was outstanding in assisting with any questions, requests!

Cons:

Have no suggestions.

2026-10-12 • via Nuitee
V
Virginia • family_with_children • us
6
We informed the front desk upon check out and they said they would look into the problems.
Pros:

The location and breakfast were good. We have stayed at this location several times and its always been fine.

Cons:

I don't know if it was because the room is located above the swimming pool or the change over from summer weather to cooler weather but the room smelled musty and felt very damp. We tried to adjust the heating/ac but nothing seemed to help. We kept the bathroom fan on for the entire night hoping that would help but it didn't. In addition the dead bolt on the door didn't work but the upper latch did so we didn't feel unsafe. We will stay at this location again as it is close to everything but would ask to be in a different area.

2026-10-08 • via Nuitee
R
Robin • couple • us
9
2026-09-17 • via Nuitee
M
Michael D • couple • us
8
2026-09-17 • via Nuitee
N
Neigel • solo_traveller • us
10
Pros:

Great bed, plenty of pillows, GREAT SHIWER, Clean, Quiet, Very, Very Excellent , FIVE STARS !

2026-09-16 • via Nuitee
G
Gretchen • family_with_children • us
1
Not worth the price
Pros:

It had a breakfast- it was basic.

Cons:

The whole hotel including our room smelled like a former smoking hotel that is being covered up by strong bad perfume. We opened our window and aired it out all day and it didn't make a difference at all. The whole hotel felt dirty.

2026-09-14 • via Nuitee
D
Debora • solo_traveller • us
1
Awful customer service front staff and unclean hotel
Cons:

AWFUL FRONT LADY (Indian Asian - there are two that’s why I am describing her)
Didn’t even apologize for not being at the front desk and has me wait for check in for over 15 mins
Argumentative
If you’re gonna argue with the customer just become a lawyer so you can argue all you want ! You’d probably lose because of the lies
The hotel is not clean enough
Outdated
The breakfast was good but not a lot of options
Coffee tastes bad
Water tastes bad
The bathtubs clog
No response to any of my phone calls or messages before I arrived
The front lady said if you were coming to a wedding you should have called for early check in
I did !!!! No one answered ! Multiple times .
Awful experience.

2026-09-13 • via Nuitee
C
Carol • couple • us
8
2026-09-08 • via Nuitee
L
Linda • solo_traveller • us
8
Clean. Pleasant staff. Please use neutral sanitizing products . Aroma was offensive
Pros:

Location was excellent for what we needed.

Cons:

There was a strong smell in the facility most likely the odor of the cleaning and disinfecting products they used. It was a challenge for me especially with respiratory issues . I appreciate the sanitation measures but would strongly suggest an aroma free product

2026-09-05 • via Nuitee
D
David • couple • us
10
Pros:

Room was wonderful

Cons:

Was all good

2026-09-05 • via Nuitee
K
Kanako • couple • us
8
Staff was friendly.
Pros:

Quiet and clean
Staff are nice.

Cons:

Bed was too soft for me.

2026-09-04 • via Nuitee
A
Aubree • solo_traveller • us
10
2026-08-31 • via Nuitee
N
Natasha • solo_traveller • us
10
Pros:

Everything!!

Cons:

There wasn't anything I didn't like!!

2026-08-31 • via Nuitee
C
Christopher • couple • us
10
2026-08-29 • via Nuitee
J
Jeff • solo_traveller • us
10
2026-08-17 • via Nuitee