Holiday Inn Express Hotel & Suites Puyallup (Tacoma Area) by IHG

Hotels
•
IHG
9 (537 reviews)
812 S Hill Park Drive, Puyallup, Washington, 98373 , Puyallup , US
+1 253-848-4900

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast variety
Cons:
Noise from sliding doors
Fragrance from cleaning products
Power outage issues

Categories

Cleanliness
8.96
Overall reviews indicate clean rooms and common areas, but some concerns about chemical scents affecting perception.
Service
9.43
Staff were consistently praised for being friendly and helpful.
Location
8.97
Convenient for shopping and dining, though guest access through a gas station was noted as unusual.
Room Quality
8.42
Rooms were generally comfortable, though concerns about noise and power issues were raised.
Amenities
9.45
Breakfast offerings were highly rated and surpassed expectations.
Value for Money
8.91
Considering the amenities and service, guests felt they received good value despite a few complaints.
Food and Beverage
8.46
Breakfast was praised overall, with some specific issues mentioned about certain items.
Overall Experience
9.43
Many guests expressed a willingness to return, indicating a strong positive overall experience despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:20

Property Description

Recreational Amenities:

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center.

Dining Options:

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Hotel & Suites Puyallup (Tacoma Area). A complimentary buffet breakfast is included.

Convenient Features:

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self-parking is available onsite.

Make yourself at home in one of the 96 guestrooms featuring modern amenities and comforts, ensuring a relaxing stay. Book your cozy retreat at Holiday Inn Express Hotel & Suites Puyallup (Tacoma Area), an IHG Hotel.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SEA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 537 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
N
Noemi • family_with_children • us
8
Pros:

Good

Cons:

That the cable TV wasn't working.

2026-07-20 • via Nuitee
L
LySandra • couple • us
10
2026-07-18 • via Nuitee
E
Erick • solo_traveller • us
10
2026-07-18 • via Nuitee
D
Dana • couple • us
10
Clean comfortable location pool quiet staff everthing and staff were great!!
Pros:

Everything

Cons:

Everything was great at this property!! Wouldn’t change a thing!!

2026-07-16 • via Nuitee
A
Ashley • solo_traveller • us
8
2026-07-15 • via Nuitee
M
Moreno • family_with_children • us
10
La habitación estaba impecablemente limpia, todo estuvo perfecto
Pros:

Todo estuvo excelente

2026-07-14 • via Nuitee
M
Marie • couple • us
10
Our favorite place to stay when in Puyallup
Pros:

Clean, comfortable and convenient

Cons:

A little pricey

2026-06-25 • via Nuitee
T
Tania • couple • us
8
Pros:

Having breakfast and they had an area to sit outside

2026-06-20 • via Nuitee
D
Dorothy • solo_traveller • us
10
2026-06-14 • via Nuitee
N
Nicole • couple • us
10
2026-06-10 • via Nuitee
S
Scott • solo_traveller • us
9
2026-06-05 • via Nuitee
B
Brent • couple • us
10
2026-05-25 • via Nuitee
B
Brittany • family_with_children • us
10
2026-05-13 • via Nuitee
A
amy • family_with_children • us
10
2026-05-12 • via Nuitee
E
Everton • solo_traveller • br
5
O hotel no geral é bom mas fiquei triste com a falta de atenção sobre meu problema de internet.
Pros:

Essa não foi a primeira vês que usei , então não eu sempre visitava esse local.

Cons:

A internet dessa vez foi horrível eu precisava para trabalhar e não havia. Mesmo reclamando com os funcionários nada era feito, essa foi a pior experiência de visita dessa vez.

2026-05-10 • via Nuitee
J
Judea • solo_traveller • us
10
Pros:

Everything no complaints

Cons:

N/A

2026-05-08 • via Nuitee
A
Amy • solo_traveller • us
10
2026-05-07 • via Nuitee
A
Andrew • couple • us
10
Would definitely come back again!
Pros:

Very quite, super clean, feels like home

Cons:

Nothing.

2026-05-06 • via Nuitee
M
Maureen • family_with_children • us
7
Pros:

Clean, nice rooms.

Cons:

The location is a pain to get into. Tight turns for a big vehicle, very small parking lot

2026-05-05 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

Very easy to find and able to accommodate our dog

Cons:

All good nothing bad to say

2026-04-26 • via Nuitee