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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Indoor pool
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Lower bathroom sink
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location near Casino
Located within a short walk from Chips & Palace Casino, Holiday Inn Express Hotel & Suites Tacoma offers a perfect blend of entertainment and relaxation for its guests.
Luxurious Amenities
Enjoy the 24-hour indoor pool, hot tub, and fitness center during your stay. The spacious rooms and suites are equipped with modern conveniences such as a flat-screen TV, CD player, microwave, fridge, and free Wi-Fi.
Delicious Breakfast and Business Center
Start your day with a hearty breakfast buffet featuring bacon, eggs, and omelets. For business travelers, take advantage of the on-site business center for all your work needs.
Book your stay now at Holiday Inn Express Hotel & Suites Tacoma for a memorable and comfortable experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests under 21 years old can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The continental breakfast was well presented and easy to access. Loved the coffee.
The heavy smell of chlorine on the sheets and towels was off putting and made it difficult to sleep, breathing in the chlorine all night. If, I could suggest, use or provide some aromatherapy scents to make the rooms smell less sanitized. I like White Barn, concentrated room spray; sold by Bath and Body Works. It is the best!
Our ADA room had a nightstand in ill repair. The jagged edge of the nightstand caught my husband’s arm and tore his skin in 2 places. He bled pretty good because of it.
Lastly, I booked our reservation online and I was sure the Holiday Express was described as accepting/pet friendly. However, at check-in we were told their hotel was not pet friendly and we would have to pay additional $250. My husband contested this. The hotel was not willing to prove to us that the room we were staying in was free and clear of any prior pet spots. So we felt they were not trustworthy.
When we travel, we don’t leave our dog alone in unfamiliar surroundings. She goes with us, so there would never be a problem of her marking the room, therefore no need to charge for a superficial inspection or cleaning.
Nice staff, clean room, great breakfast.
Location little scary waiting to turn into driveway. Smelled cigarette smoke first night. I am highly allergic. After I mentioned it; no smellies the rest of stay. They offered another room but I declined.
I booked it through Booking.com. I then received a phone call saying that they didn’t have any rooms. And that I had to find something else at 8 o’clock on a Friday night.
They didn’t have a room. They took $344.70 for one night at this crappy hotel they took my money and then they called me to tell me that the connection with Booking.com was messed up and that I have to process a refund. Booking.com is blaming Holiday Inn. Holiday Inn is blaming Booking.com. All I know is they have my money and this feels like fraud.
Staff
No WiFi on the tv
not in best area but convenient area
next to pawn shop and sex shop but there were many hotel chains on the street
Our toilet wouldnt flush and it over flowed. Took the lady a long time and 2 reqest for a plunger and more towels. My husbad had to turn off the water to the toilet and she held out door open and watched as my husband had to work on their toilet. We hadnt been in the room more than 20mins. Very unprofessional. Also asked if she could take all the wet toilet water towles. She said place them outside out door and she would come back by and pick up. Guess what was still there in the morning... the soaking toilet water towels. Not to mention when my husband opened the toilet top with was full of mold. Never once did she apologize or offer a different room or anything. By fast one of the worst experiences ive EVER had with a hotel.
Front desk was so helpful and breakfast was great
NA
The receptionist was extremely friendly and helpful and that coffee machine, WOW! That coffee machine was simply amazing! 24 / 7 fresh ground coffee, fresh brewed-WOW… and no extra charge!!! Loved it!
I wish I could have stayed longer!
Reasonable breakfast selection including hot items and the location was ideal for using the Interstate 5. Good selection of nearby restaurants.
The pool was out of action although we were no planning on using it as we were out all day when we stayed there.
Pool, coffee
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