Rydges World Square

Hotels
Rydges
8.2 (7875 reviews)
389 Pitt Street , Sydney , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Cons:
High charges for breakfast
Inconsistent room quality
Attitude of some staff

Categories

Cleanliness
7.91
Some concerns about maintenance and cleanliness in specific rooms.
Service
8.88
Generally positive experiences with friendly and helpful staff, though some issues with attitude noted.
Location
9.42
Excellent central location with proximity to attractions and public transport.
Room Quality
8.37
Good room comfort, but some issues with room furnishings and noise.
Amenities
7.9
Amenities need improvement, specifically regarding availability and quality of items like towels.
Value for Money
7.36
Perceived lack of value with high charges for services, particularly breakfast.
Food and Beverage
6.91
Food quality does not match expectations, particularly breakfast offerings.
Overall Experience
8.88
Overall a positive experience despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:12

Property Description

Luxurious Accommodation in Sydney CBD
Situated in the vibrant heart of Sydney CBD, Rydges World Square offers luxury accommodation with modern amenities. Guests can unwind in the fitness centre, sip on cocktails at the bar, and indulge in delicious meals at the restaurant.

Convenient Location
Adjacent to the World Square Shopping Centre, our hotel is a short stroll from Chinatown and a brief walk from Darling Harbour and the Sydney Convention Centre. With easy access to public transport, exploring the city is a breeze for our guests.

Modern Facilities and Dining Options
Our air-conditioned rooms are well-equipped with essentials like a minibar and WiFi access. The fully refurbished fitness centre boasts state-of-the-art equipment, while Amber Restaurant and Bar offer a delightful dining experience with a range of culinary delights.

Experience luxury and convenience at Rydges World Square - book your stay now!

Important information:

Please note that there is a 1.50% charge when you pay with a credit card.

You must show a valid photo ID upon check-in. A record and/or copy of this identification may be retained by Rydges World Square to minimize the risk of fraudulent credit card usage and for verification purposes with your credit card provider in the event of a credit card charge dispute.

You must show a valid credit card upon check in. If the guest cannot provide a credit card, a AUD $300 security deposit is required by by cash or EFTPOS.

Please note that the guest registering at check in must be at least 18 years of age.

Please note that there is a $1000 limit on charges to your room. In the event a room account exceeds this figure, a payment will be requested to bring the account back to zero.

Please note that the hotel’s standard check-in in time is 15:00h, however, this does not apply to room reservations made under the Deluxe King – Check-In After 20h30 Only or Deluxe Twin – Check-In After 20h30 rate. Room reservations made under these rates are reserved for arrival from 20h30. The hotels standard check-in time is overridden and check-in for your reservations will be available from 20h30 should you opt to make a reservation under Deluxe King – Check-In After 20h30 Only or Deluxe Twin – Check-In After 20h30 rate.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.2
Based on 7875 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 6.91
Overall Experience: 8.88
F
Fatma couple ae
6
Room service should not start very early it's noisy
Pros:

The property is in a great location , the concierge was amazing, and reception was fine. It's great for value compared to other properties in the same location. Rooms space was very sufficient for 2 guests. The breakfast was decent.

Cons:

We stayed at 15 floor room no 1555, at was very noisy at night extremly noisy ! First night I thought it was other guests second night I realize it was room service they start very early ! Third night I decided to complain no use it was waste of time.. I woke up next morning straight away to complain at the reception, was surprised when the receptioniest wasn't happy with my complain and responded this is the first time somone to complain ! The hotel should take complaints seriously instead of being defensive. The noise was gone same night however no point since it was our last night ..

2026-08-22 via Nuitee
Z
Zerlina couple au
8
2026-08-22 via Nuitee
A
Alex couple au
10
Fabulous experience! Breakfast is amazing, staff is very professional! Very central to everything in Sydney
Pros:

Breakfast

Cons:

Nothing

2026-08-22 via Nuitee
麗妃 extended_group tw
9
2026-08-21 via Nuitee
I
Indrani solo_traveller au
4
Pros:

Location,staff

Cons:

Bathroom water was coming out. Not draining properly.i had to put more towels on the bathroom floor to avoid slips.

2026-08-21 via Nuitee
麗妃 extended_group tw
9
2026-08-21 via Nuitee
P
Patrick solo_traveller ie
8
Sydney stay
Pros:

Big room

Cons:

Blood stains on pillowcases

2026-08-21 via Nuitee
J
Joanne couple au
10
We enjoyed the stay and the trade of checking in & out of the hotel.
Pros:

The convenience of the hotel to the city attractions.

Cons:

The shower cubicle was way too small. There’s no need to have a bath in the bathroom.

2026-08-21 via Nuitee
P
Patrick couple de
9
2026-08-21 via Nuitee
R
Raymond couple au
7
Pros:

It was located right in the middle of Sydney. Plenty of food and beverage options everywhere and convenience shops are all walking distance.

Cons:

There's no where to stop to drop your luggage. There was a bus only area but even then you have to go up another level to check-in. Room's OK but it's starting to run down now

2026-08-20 via Nuitee
J
jf.garcia couple es
9
Excelente
Pros:

Buena ubicación con estacion central muy cerca lo que facilita el traslado a/desde aeropuerto.
Cama muy comoda

2026-08-20 via Nuitee
V
Victor couple au
10
The room was clean and the facilities great.
Pros:

The location to the Capital Theatre, easy walking distance.

Cons:

Not much to say about that.

2026-08-20 via Nuitee
R
Rajani family_with_children au
9
2026-08-20 via Nuitee
D
David couple au
7
2026-08-20 via Nuitee
K
keiko extended_group jp
10
2026-08-20 via Nuitee
J
Josh family_with_children au
3
Less than average experience
Pros:

Hotel venue and staff were great.

Cons:

I booked a family room for 3 adults and 3 children (3 double beds) which was booked through Booking.com. When I arrived there was 1x double and 2x singles (beds short for 2 ppl). When I flagged with hotel staff they advised there must had been an issue with bookings.com as that number of people in a room shouldn't have been submitted. There was some miscommunication between the system and hotel. There was onlt 2 rooms available in the hotel at $450 for the night. The work around was for me to pay $160 EXTRA for 2x single beds to be added across 2 rooms we had booked. Very disappointed with this. Will be using another booking system in the future and won't be staying at Rydges Worldsquare again. It really made the experience poor.

2026-08-20 via Nuitee
Y
Yoshiyuki family_with_children jp
9
2026-08-20 via Nuitee
D
Deyelle solo_traveller au
8
Great location for a short stay
Pros:

Location was perfect. The venue we went to was right across the road.

Cons:

It was a little dated and there was a funny smell, not dirty but smelt like chlorine

2026-08-19 via Nuitee
M
Marittes extended_group au
9
we're happy, location is great, friendly staff, recommended to friends
Pros:

location, friendly staff, clean, comfortable and safe to stay,

Cons:

parking fee, pillows too big

2026-08-19 via Nuitee
R
Ramon solo_traveller au
9
Pros:

The location

Cons:

Worn out items or damaged things

2026-08-19 via Nuitee