Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Quality breakfast
Cons:
Unpleasant odors
Room discomfort

Categories

Cleanliness
8.23
Multiple reviews indicated unpleasant odors within the hotel.
Service
9.7
Generally positive feedback on staff friendliness and service.
Location
9.74
The hotel is well-located near key attractions.
Room Quality
8.69
Some guests reported concerns about room temperature and comfort.
Amenities
9.92
Amenities and atmosphere received positive comments.
Value for Money
9.68
Many guests appreciated the quality for the price paid.
Food and Beverage
9.53
Overall positive experiences with breakfast and restaurant food.
Overall Experience
9.7
Guests enjoyed their stays with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:55

Property Description

Luxurious Accommodation in the Heart of Quito

Modern Amenities and Services
Experience comfort and convenience at Wyndham Garden Quito with our well-equipped rooms featuring flat-screen TVs, free WiFi, and 24-hour room service. Enjoy a delicious meal at our restaurant or unwind with a drink at the bar.

Prime Location
Located just 700 meters from La Carolina Park, our 4-star hotel is surrounded by popular attractions like Iñaquito Mall and Quicentro Shopping Mall. With easy access to the airport and a range of nearby universities, Wyndham Garden Quito is the perfect choice for both leisure and business travelers.

Ready to experience the best of Quito? Book your stay at Wyndham Garden Quito now for an unforgettable experience!

Important information:

Please note the Restaurant is open until 11 pm. Room service is available 24-hours a day.

Please note that the airport shuttle service has to be requested at least 24 hours before arrival and rates are for 1 or 2 people and additional charges may apply for extra people.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 1589 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.74
Room Quality: 8.69
Amenities: 9.92
Value for Money: 9.68
Food and Beverage: 9.53
Overall Experience: 9.7
P
Peter • solo_traveller • ec
10
2026-04-17 • via Nuitee
S
Sailesh • couple • ca
10
Good location, good value, friendly staff
Pros:

Convient location, check in staff ready to give information about nearby shopping etc

2026-04-16 • via Nuitee
J
Jaime Renato Bruxel • extended_group • br
10
Excelente e super recomendo.
Pros:

Tanto o café da manhã como a localização foram ótimos.
O atendimento na recepção (check in) foi perfeito.
A equipe de atendimento foi extremamente gentil.

Cons:

Nada.

2026-04-14 • via Nuitee
M
Melissa • solo_traveller • gb
10
Pros:

Large room, very comfortable bed, great bathroom. Very varied breakfast. Lovely lady at check-in, also door staff. Could even see the Panecillo and Basilica in the distance from my window. 5 minutes walk to Jardin Mall. Exceeded expectations and much more reasonably priced than the other chain hotels on the other side of La Carolina park.

Cons:

The room was lacking in 'normal' hotel facilities - a haircap (given it has a rain shower), an iron (after clothes having been in a suitcase), however, one quick call to reception and these things were sent up to my room.

2026-04-14 • via Nuitee
R
Rolando • family_with_children • ec
8
Faltó desayuno en el precio pagado.
Pros:

Muy cómodo

Cons:

No incluyen desayuno.

2026-04-13 • via Nuitee
F
Fournier • family_with_children • us
8
2026-04-13 • via Nuitee
R
Raquel • extended_group • pt
8
Perfect place to rest between flights
Pros:

Location was key since we had our flight to Galapagos was the next day. Room was big and confortable.

Cons:

All good

2026-04-12 • via Nuitee
I
istvan • couple • ec
7
Pros:

Location

Cons:

Bed. Too soft mattress.

2026-04-12 • via Nuitee
L
Leilani • solo_traveller • pa
10
2026-04-10 • via Nuitee
S
Sailesh • couple • ca
9
Convient location, good value for the price
Pros:

Quick check in, good room, convenient location

2026-04-07 • via Nuitee
• extended_group • ec
7
2026-04-07 • via Nuitee
J
Jesús-Joaquim • family_with_children • es
10
Pros:

Location.
Bed and pillows comfy

Cons:

N/A

2026-04-04 • via Nuitee
L
Lincoln16 • Solo travel
2
Disappointed with service
Pros:

I was disappointed by this hotel. I made a reservation and had to cancel due to illness a few days before leaving for Quito. I messaged the hotel explaining my situation looking for options, potentially just rescheduling to a later date. I travel around the world and on occasion have had to cancel semi last minute, never had an issue before with working out a solution.

I received no return call, no message, no communication whatsoever. I was just charged the entire bill for the stay. Just unprofessional in my opinion.

2026-04-03 • via Tripadvisor
A
Anthony • family_with_children • ec
10
2026-04-02 • via Nuitee
A
Alice • couple • at
6
It is OK for the price. The suite was large enough but the hotel is located on a very busy street and you hear everythin
Pros:

The beds are comfortable.

Cons:

Very loud - be it from the street or within the hotel, you constantly hear the elevator at night. The reception also seems to be running some scam with the taxi drivers in front, DO NOT let them put the cost on your room, you will end up paying more than was confirmed later. We asked three times what the price and three times it was confirmed only to at the end pay more. I even refused to sign the paper for the taxi driver unless the exact number was there so that they couldnt forge it but to no avail. Also, they need to step up their cleanliness, they had no issue presenting us the suite with stains on the bedsheets . Also, they will harass you on Whatsapp as a form of their communication.

2026-04-01 • via Nuitee
N
Nicolas • solo_traveller • ec
9
2026-04-01 • via Nuitee
M
MERCEDES • couple • ec
10
Estancia muy agradable, se come rico, se duerme muy bien.
Pros:

La habitación con una cama cómoda, la atención del personal, muy amable, la limpieza, no me quejo., rica comida.

Cons:

1 no pude entrar con la tarjeta que me dieron cuando llegué, es corregible.
2 en los ascensores se percibe un olor desagradable, que creo vienen del subsuelo. Eso es lo único que lo comunico para corregir, no con el fin de molestar. Tengo una elevada percepción de olores y rápido lo detecto.

2026-03-30 • via Nuitee
M
Monica Balda • family_with_children • ch
9
Super recomendable
Pros:

La comodidad, el personal super amable.
Super recomendable.
Cuando regrese seguro son nuestra primera opcion

Cons:

Se acabó el papel de baño de la parte de cafetería y tardaron en reponerlo.

2026-03-30 • via Nuitee
R
Rodrigo • solo_traveller • ec
7
2026-03-29 • via Nuitee
F
FBMZ • family_with_children • es
10
Repetiré sin duda
Pros:

Muy tranquilo y silencioso. El personal muy amable y atento. La habitación cómoda y grande. Y el desayuno muy bueno y completo.

Cons:

Todo ok.

2026-03-27 • via Nuitee