Sunway Putra Hotel Kuala Lumpur

Hotels
Sunway Hotels and Resorts
8.4 (184 reviews)
100 Jalan Putra, Kuala Lumpur, 50350 , Kuala Lumpur , MY

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and spacious rooms
Great location for shopping
Cons:
Indian food options could be better
Parcel delivery security could be improved

Categories

Cleanliness
8.4
The room was immaculately clean, with the bed made perfectly each day, contributing to a memorable experience.
Service
8.87
Staff were very welcoming and dedicated, particularly mentioning helpful individuals enhancing the overall experience.
Location
8.71
Great location for convenient access to shopping and proximity to WTC KL.
Room Quality
8.36
Spacious rooms with good amenities, although air conditioning could be cooler.
Amenities
8.18
Good breakfast spread and sufficient hotel amenities.
Value for Money
8.35
Overall good experience with complimentary parking and fast room service response, making it a sound choice.
Food and Beverage
8.09
Breakfast was good, but Indian food options could be improved.
Overall Experience
8.26
Overall positive stay with room for minor improvements, but highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:05

Property Description

Experience the perfect blend of luxury and convenience at Sunway Putra Hotel Kuala Lumpur, where vibrant city life meets exceptional hospitality.

Recreational Delights
Dive into relaxation with our stunning outdoor pool or maintain your fitness routine at our fully equipped fitness center. Whether lounging poolside or breaking a sweat, there's something for everyone.

Gastronomic Experiences
Savor delectable local cuisine at our Coffee House or grab a quick snack at our cozy café. With 24-hour room service and refreshing beverages at the poolside bar, your culinary cravings will always be delighted.

Unmatched Comfort
Retreat to one of our 650 air-conditioned rooms featuring LCD televisions and complimentary Wi-Fi. Enjoy modern amenities, including private bathrooms with premium toiletries, ensuring every moment of your stay is enjoyable.

Don’t wait – immerse yourself in luxury and book your stay at Sunway Putra Hotel Kuala Lumpur today!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

8.4
Based on 184 reviews
Cleanliness: 8.4
Service: 8.87
Location: 8.71
Room Quality: 8.36
Amenities: 8.18
Value for Money: 8.35
Food and Beverage: 8.09
Overall Experience: 8.26
M
Manikam solo_traveller my
7
Had a pleasant stay.
Pros:

Breakfast was good
Location was great as it was near to lJN where my husband was undergoing a medical procedure.

Cons:

Room with complimentary breakfast for the sum l paid

2026-07-04 via Nuitee
F
FATIMAH AZZAHRA couple my
9
2026-07-04 via Nuitee
N
Nurul solo_traveller my
10
2026-07-04 via Nuitee
C
Christine couple fr
9
À recommander
Pros:

Hôtel très propre et confortable à proximité des transports en commun.
Très bon petit déjeuner.

Cons:

Rien

2026-07-03 via Nuitee
A
Anderson solo_traveller my
10
2026-07-03 via Nuitee
R
RP solo_traveller ph
10
Pros:

Cleaned.. all staff are friendly and Professionals..

Cons:

Breakfast 😄

2026-07-03 via Nuitee
W
wan hassan solo_traveller my
9
2026-07-02 via Nuitee
J
Jennet family_with_children tm
3
2026-07-02 via Nuitee
J
Julie solo_traveller my
5
Pleasant stay
Pros:

The location was great. Room was spacious. Parking provided.

Cons:

Room was not ready. We booked double bed we got two single bed.They expected us to come back after half an hour and line up in the q again.

2026-07-02 via Nuitee
M
Maisarah solo_traveller sg
8
Pros:

Stratagic Location

2026-07-02 via Nuitee
N
Nur Atiqah extended_group sg
8
A good place to stay if want to be near a shopping mall
Pros:

1. Location: being on top of a mall, the easy access made it convenient to shop without leaving the building.

2. Size of the room was big and spacious. Roomy for luggage

3. Bed and pillow were comfortable too

4. There was a flat rate of RM13 for parking per night, unlimited entry and exit. This could be both an advantage and disadvantage depending on how many nights you are staying there

Cons:

1. The need to tap our card in the lift/elevator when going up the room. Despite staying at level 22, the card only allowed us to press on the 21st level button instead. Had to change to another card before able to do so. It was not an issue if i’m the only one in the lift but if i were to be inside with others, getting the card just to work might mean missing out on my level since others’ card work fine. I understand its due to security but hope the management can reduce such issue in the future (: (the same card didn’t work for our door too. Had to rely on the other cards given to us instead)

2. Breakfast: there was a variety of options but i think that there could be two different chef manning the egg and dosa/thosai station, causing lines or people to congregate there.

2026-07-02 via Nuitee
A
Anas solo_traveller my
10
2026-07-02 via Nuitee
I
Iqbal solo_traveller my
9
2026-07-01 via Nuitee
H
Hasniza family_with_children my
9
2026-06-30 via Nuitee
R
Rahayu solo_traveller my
8
Pros:

Easy access to the mall

Cons:

Kettle faulty

2026-06-29 via Nuitee
B
BOBAN solo_traveller in
10
2026-06-29 via Nuitee
N
Noorsakinah couple my
7
2026-06-29 via Nuitee
M
MUHAMMAD couple my
10
2026-06-29 via Nuitee
R
Rohanis couple my
9
2026-06-29 via Nuitee
R
Rohanis couple my
9
2026-06-29 via Nuitee