The Edward Hotel

Really value for money. Everything works. Staff was great. Breakfast very good. Easy to get an Uber. Beach view room was very nice...to have an smart TV in the room witn some european chanels should be great

It was absolutely fantastic. Beautiful clean and neat
Delicious breakfast. Staff are extremely friendly and really very helpful. Musa was great. Can definitely recommend staying there.

Everything about my stay was beautiful

The hotel was really nice. The staff did help us in many areas but even though they lived in Durban their knowledge was fairly limited about the area. All we were told was not to go out at night as it was not safe for white people. Even during the day do not wear a watch or show your phone. When I asked about groceries or getting a sim card they didn'r really know where I should go. Eventually a porter told me the best place to go which was only a 5 minute walk. The restaurant and staff in there were superb. The meals were excellent. And the prices were so cheap compared to the UK.

Proximity to the beach, did a lot of complimentary specials for Comrades participants. Fantastic breakfast options. Staff were polite and welcoming. Would highly recommend the hotel

Rooms were excellent, outstanding value.
Located right alongside beach.
Staff extremely helpful.

We enjoyed our stay at the Edward Hotel. Very nice staff and great room and terrific breakfast

The customer service was very disappointing, it did not seem like people cared or were keen about meeting our needs as customers of the hotel. Maybe a refresher course would be beneficial.
I would like to commend the quality of the food as well as the service of the chefs, no issues there and great customer service from the team that were making our breakfast and how they deal with us as customers. The rest of the hotel employees can learn a thing or two from them.
The cleanliness is also on point and commendable.
If there are many people or peak periods, maybe the number of employees should be increased to accommodate the increase in demand as that directly affects the service levels.
Lastly, maybe alternative power during load shedding is an option to consider too?

Super amazing service from all staff! From the reception to the restaurant to the service staff. Excellent excellent service!

Excellent service, food and room service. Efficient, friendly and speedy service. Highly recommended. Definitely going back to stay here.

Service is excellent, hotel is aged but good value for money
Don’t look safe to walk outside at nights
Use hotel transport preferably
Would probably book hotels a bit north of this hotel next time

it was amazing

It was so nice and convenient. The staff was super friendly.

Very noisy second night with the neighbouring room having a party and singing until 1.30am! Otherwise good service and great breakfast

It was a wow. I will come back with two other families. Will want three rooms with inter connecting doors

Staff very helpful, rooms were clean, good control over guests movement (COVID compliant), staff put guests first. Shall return once more.

Tell me ,did you pay the hotel the R1899 I payed. Do I report the matter to hellow peter

Property is well located with friendly staff. Parking is an issue although theres overflow parking as a female walking in the middle of the night to where parking is back to the hotel is not really safe. The place needs to be disinfected there were quite a lot of unfriendly creatures crawling in the hallways.

The aircon works fone but its very noisy. It wouldnt be a bad idea to have a microwave and a kettle in guest room i think.

I STAYED HERE 2 WEEKS AGO AND STILL HAVE NOT RECIEVED MY REFUND FOR 3 UN-USED NIGHTS. NO CONTACT FROM MARRIOT OR THE HOTEL!???? THEY WILL NOT RETURN MY EMAILS. I WOULD NOT STAY HERE.