Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Room cleanliness issues
Amenities not up to par
Value for money concerns

Categories

Cleanliness
6.88
Several reviews mentioned the room was dirty and neglected.
Service
8.85
Staff were noted to be friendly and helpful.
Location
8.89
Multiple reviews highlighted the good location.
Room Quality
6.34
Reviews indicated rooms were old, some with damaged amenities.
Amenities
7.37
Facilities were noted, but there were complaints about lack of pool towels.
Value for Money
6.83
Reviews suggested prices did not match the quality received.
Food and Beverage
8.38
Food was described as delicious in multiple reviews.
Overall Experience
8.85
General sentiment was positive, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:45

Property Description

Tranquil Location and Exceptional Service
Located in the serene town of Wilderness, our hotel is the perfect retreat along the Garden Route.

Abundance of Facilities
Enjoy a refreshing swim in the outdoor pool, challenge your companions to a game of outdoor chess or miniature golf, and indulge in various spa treatments at our wellness centre.

Delightful Dining and Scenic Views
Relish in a delectable buffet breakfast and dinners at our restaurant, and savor a sundowner on the balcony with picturesque views of the lagoon.

Experience tranquility, exceptional service, and a range of amenities at Wilderness Resort Hotel. Book now for a memorable stay!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRJ

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for ZAR 90 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1021 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 6.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 8.38
Overall Experience: 8.85
M
Mike • family_with_children • za
9
2026-07-03 • via Nuitee
N
nico • extended_group • za
9
Pros:

Awesome breakfast

2026-07-02 • via Nuitee
D
Dumo • solo_traveller • za
10
Pros:

Everything!!!
Great receptionist and the renovations are just stunning👌

Cons:

Nothing

2026-06-30 • via Nuitee
K
Kaylene • family_with_children • za
10
2026-06-29 • via Nuitee
T
Thersia • solo_traveller • za
9
2026-06-28 • via Nuitee
I
istvan • family_with_children • za
10
2026-06-27 • via Nuitee
J
Jurie • solo_traveller • za
10
2026-06-26 • via Nuitee
A
Aaliya • couple • za
6
Pros:

The activities available onsite

Cons:

It was dusty and moldy in my room

2026-06-24 • via Nuitee
T
Thersia • solo_traveller • za
9
2026-06-24 • via Nuitee
W
Wayne Mulder • solo_traveller • za
8
2026-06-22 • via Nuitee
F
Francois • solo_traveller • za
10
Pros:

Die personeel is uitstaande.
Goeie ligging
Netjies

Cons:

Die TV het nie Supersport kanaal om rugby te kyk
Ons het gesukkel met koffiemasjien & kon net 1 koppie koffie maak

2026-06-21 • via Nuitee
M
Mariaan • solo_traveller • za
9
Lovely breakaway gem 💎
Pros:

This is a special place with a very nice room with a great view. Walking distance from a few great restaurants and shops.
Very clean and great staff.

Cons:

We liked everything.

2026-06-14 • via Nuitee
S
Shoaib • solo_traveller • za
9
2026-06-11 • via Nuitee
K
Kyra • solo_traveller • za
8
2026-06-11 • via Nuitee
C
CML • couple • za
9
Convenient and excellently located.
Pros:

We were on the ground floor so a bit noisy. The room was clean and lovely but a bit cramped. Water in the shower took a very long time to warm up. The breakfast was a generous and diverse spread. Staff were very friendly and helpful.

Cons:

Construction and other equipment was being carried through the dining room during breakfast which was disruptive and spoiled the ambience.

2026-06-01 • via Nuitee
A
Alexander • solo_traveller • de
6
2026-06-01 • via Nuitee
M
Minette Williams • extended_group • za
5
Pros:

The staff is great and friendly Location is great

Cons:

I woke up to a whole colony of ants in my bed

2026-05-28 • via Nuitee
Z
zattie • family_with_children • za
4
Pros:

Breakfast where.great a bit pricey
Make more affordable

Cons:

i am a anew member no one ask.me.that.i.didt.get the points though
No.welcome drinks.as precoius times

We regulars at.the.hotes it.feels safe.for me.and my.family.and location is nice

Under.previous owners things where fine
New owners prices increased but you cannot.see.why
The launch area.where more.nicer and comfy.with the.tb upstairs
Price per room.is very expensive now.but still some.lighta not working
Dstv package very bad- with kids its.bad wanting to.watxh tv and also.the.sports.channels.bad bad
Staff is always very supportive

2026-05-25 • via Nuitee
Y
Yadine • extended_group • za
10
2026-05-25 • via Nuitee
C
Carl • family_with_children • za
7
2026-05-24 • via Nuitee